IT Professional | Cloud Computing | Disaster Recovery and Business Continuity | Presales Engineering
Eric Dougherty Photography
Eric Dougherty Consulting
IT Infrastructure Consultant
May 2012 to October 2012
ERM: Environmental Resources Management
May 1993 to December 1996
Technical Partner Manager
Sungard Availability Services
Senior Solutions Engineer
December 2017 to October 2018
Cloud Solutions Architect
December 2016 to October 2017
Plymouth Meeting, Pennsylvania
Partner Technology Strategist
March 2015 to December 2016
Design Engineer, Cloud Computing
October 2012 to March 2015
Service Delivery Manager/Sales Engineer- Hosted Cloud Services
January 2011 to May 2012
King of Prussia, PA
Integra Technology Consulting, Inc.
August 2005 to January 2011
Wire One Communications (V-SPAN)
Sr. IT Manager
August 2000 to August 2005
July 1997 to August 2000
IntegratedSystems Consulting Group
January 1997 to July 1997
Penn State University
Master's Degree, Information Science, Summa Cum Laude
2002 to 2004
West Chester University
Bachelor's Degree, Business Management, Magna Cum Laude
1993 to 1997
Rochester Institute of Technology
Imaging Science and Photographic Technology
1991 to 1993
I first became interested in photography in my early teen years. This interest blossomed into a passion that led me to study photography at Rochester Institute of Technology in the Imaging Sciences and Photographic Technology department. After a few years away from photography and starting a career in Information Technology, my love of photography experienced a renaissance... I first became interested in photography in my early teen years. This interest blossomed into a passion that led me to study photography at Rochester Institute of Technology in the Imaging Sciences and Photographic Technology department. After a few years away from photography and starting a career in Information Technology, my love of photography experienced a renaissance as the worlds of technology and photography began to blend together. my work includes pieces from three continents, weddings, portraits and multiple local sporting events.
What company does Eric Dougherty work for?
Eric Dougherty works for Eric Dougherty Photography
What is Eric Dougherty's role at Eric Dougherty Photography?
Eric Dougherty is Photographer
What industry does Eric Dougherty work in?
Eric Dougherty works in the Information Technology and Services industry.
Photographer @ Eric Dougherty Photography I first became interested in photography in my early teen years. This interest blossomed into a passion that led me to study photography at Rochester Institute of Technology in the Imaging Sciences and Photographic Technology department. After a few years away from photography and starting a career in Information Technology, my love of photography experienced a renaissance as the worlds of technology and photography began to blend together. my work includes pieces from three continents, weddings, portraits and multiple local sporting events. Downingtown, PAIT Infrastructure Consultant @ Eric Dougherty Consulting As an IT Consultant to small businesses, I use my experience in enterprise environments to create solutions that more effectively manage the technology of the SMB market, while also keeping in mind the cost concerns of the small business owner. Small business solutions vary from on-premises servers, cloud hosting, SaaS, remote backup and network infrastructure. I use my ability to translate technical speak into business needs and requirements to aid the small business owner in making informed decisions about technology and their business. From May 2012 to October 2012 (6 months) Downingtown, PAIT Department @ ERM: Environmental Resources Management General helpdesk, server and network support From May 1993 to December 1996 (3 years 8 months) Technical Partner Manager @ Veeam Software • Develop and maintain relationships within the Veeam partner community• Work closely with Veeam Partner Managers to enable Veeam partners to increase technical sales and delivery to meet revenue goals• Arrange and lead product demos, both online and in person, for the Veeam partner community• Lead education sessions to advance partners’ ability to sell and deliver Veeam technologies• Active at partner enablement and marketing events through meetings, presentations direct customer interaction• Interact with all levels of IT and business contacts including Executives and Directors• Create plans to develop both short- and long-term practice goals with partners Senior Solutions Engineer @ Sungard Availability Services • Lead solution design discussions with customers ranging from SMB to Enterprise• Solutions include production hosting as well as recovery and availability services using hybrid technologies• Design solutions using technologies from HP, EMC, VMWare, and Amazon AWS, plus others as required• Work closely with sales team to present and complete deals and provide handoff to delivery team From December 2017 to October 2018 (11 months) Wayne, PennsylvaniaCloud Solutions Architect @ Arraya Solutions • Provide presales engineering resources related to Microsoft Azure and Office365• Create proposals for Microsoft-related solutions based on customer requirements• Design customer offerings related to new product and feature offerings from Microsoft• Align with local Microsoft sales resources as a Partner Seller (P-CSA)• Qualified Customer Immersion Experience (CIE) facilitator. From December 2016 to October 2017 (11 months) Plymouth Meeting, PennsylvaniaPartner Technology Strategist @ Microsoft • Provide executive engagement and partner advocacy that leads to world class partner satisfaction• Enable partner technical capacity and capability that results in growth of mutual businesses• Apply an established set of criteria to provide a foundation for the Microsoft Partner’s development plan, and establish “gives and gets” with the partner to enable execution. •Help support the Partner business planning process, partner portfolio development, sales pipeline reviews, periodic business reviews, as well as other areas.• Help enable new practices with in existing managed partner portfolio From March 2015 to December 2016 (1 year 10 months) Malvern, PADesign Engineer, Cloud Computing @ Evolve IP • Design and present Cloud Computing solutions for existing and prospective customers of Evolve IP and its affiliates• Lead the technical sales process in support of all channels• Navigate complex sales cycles within the mid-market enterprise• Qualify opportunities, conducting deep-dive technical discovery, design solutions, and create revenue opportunities • Train partners and internal sales channels on cloud computing products, solutions, and sales strategies• Perform technical writing activities, build trainings, assist with marketing material, and create blog articles on technical content• Conduct webinars, seminars and conference calls with prospects, customers and partners• Serve as primary technical sales contact for qualified leads generated through an aggressive web marketing program to achieve set revenue targets• Assess customer needs and apply working knowledge of IT concepts and Evolve IP products to construct and present solutions• Perform competitive analysis and make recommendations for product improvement/enhancement From October 2012 to March 2015 (2 years 6 months) Wayne, PAService Delivery Manager/Sales Engineer- Hosted Cloud Services @ Xtium •Started with undefined position and created processes for service delivery, starting with pre-sales responsibilities, all the way through to final delivery to customer•Reduced project delivery times from over 120 days to about 90•Key link to ensuring that sales is selling what engineering can deliver, and engineering delivers what sales sells•Constant communication with customers to keep them apprised of any project status, expectation management•Coordinate with hardware vendors, telecom providers and other third parties to keep projects moving forward•Provide Pre-sales engineering support to account management team•Collect customer requirements and design solutions that meet their needs while operating at maximum efficiency in cloud infrastructure•Develop product definitions with senior management to streamline sales process From January 2011 to May 2012 (1 year 5 months) King of Prussia, PAOwner/Co-Founder @ Integra Technology Consulting, Inc. •Created business plan, presented to venture capital firms, worked with legal firms on articles of incorporation, stock plans, and other business startup activities•Introduced managed services products into offering, generating additional 20% of revenue•Involved in over $1.5MM annually in hardware and services sales, while managing services staff and managing customer projects•Presented State of the Company to shareholders at annual meetings•Involved in aspects of A/P, A/R, Human Resources and other business functions•Cultivated customer relationships ranging in size from Fortune 500 to regional SMB•Created marketing materials, product offerings, and standards to give Integra a truly professional image•Final reviewer for all design and documentation work performed by services staff•Create customer environmental and fiscal efficiencies by redesigning data centers, or moving data center to co-location spaces•Identified and hired skilled technical and sales staff as needed, maintained relationships with independent contractors to fulfill project requirements•Advise startup companies on computing infrastructure needs, data center design and installation From August 2005 to January 2011 (5 years 6 months) Sr. IT Manager @ Wire One Communications (V-SPAN) •Revolutionized IT helpdesk process using ITIL Framework, improving incident management and reporting efficiencies. Efforts led to 50% reduction in helpdesk tickets, and reduced ticket closure times•Created efficiencies in positions that reduced staff costs by 20%•Develop and present $3MM annual technology budget, including telecommunications, desktop and server infrastructure and network infrastructure•Designer of technology roadmap for short and long term corporate technology needs, based on input by executive leadership•Architected move of 3 data centers from different offices, and to co-location spaces From August 2000 to August 2005 (5 years 1 month) Project Leader @ StrategicLink Consulting •Allocate internal and external resources to ensure the most profitable and effective delivery of project related activities, while maintaining the highest level of customer satisfaction.•Client liaison for all project-related issues.•Responsible for all aspects of project management, including needs assessment, project planning, risk identification and mitigation, resource allocation, project scope control and project review and evaluation•Author and review project proposals for technical accuracy•Create and improve company best practices to allow ensure consistency of work efforts and repeatable processes, leading to shorter delivery times and better profitability •Collaborate with sales staff to present detailed solutions to potential customers From July 1997 to August 2000 (3 years 2 months) Systems Engineer @ IntegratedSystems Consulting Group Network bandwidth analysis and reportingIP address management in FDA regulated environment From January 1997 to July 1997 (7 months)
Introversion (I), Intuition (N), Thinking (T), Judging (J)
2 year(s), 4 month(s)
There's 93% chance that Eric Dougherty is seeking for new opportunities
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 400K users from
76% of Fortune 500 companies
The most accurate data ever
Hire Anyone, Anywhere
with ContactOut today
Making remote or global hires? We can help.
No credit card required