Dream Job: Working for Blizzard Entertainment/Penny Arcade/Double Fine
Training Goals for 2015: CCNP R&S (Completed)
11+ years of systems administration, installation and troubleshooting experience. Network Engineer that is passionate about networking and datacenter technologies with expertise in network and server rack/cable/power, configuration and deployment. Excellent at planning and coordinating, with a focus on details during design, implementation, troubleshooting and documentation. Approaches all tasks with enthusiasm and a strong work ethic.
Technical Expertise
Certifications: Network+, Linux+ Powered by LPI, LPIC-1, ITIL v3 Foundations, VCP5, CCNA, CCNAW
Operating Systems: Microsoft Windows 9x/NT/2000/XP/Vista/7, Windows Server 2003/2008
Mac OS X, Linux, UNIX, Cisco IOS, Extreme Networks XOS, JunOS
Hardware: Servers (HP Proliant, Dell PowerEdge), Laptops & Workstations (Lenovo, Dell, HP, Apple) Network Printers (HP, Panasonic, Konica Minolta), Avaya IP Office
Cisco Routers & Switches, Mobile Devices (Windows Mobile, Apple iPhone), Extreme Networks Routers & Switches (in progress), Juniper Routers (in progress)
Software: MS Exchange 2003/2007, MS Sharepoint 2007, MS Office Suite(PC & Mac), VMware (Fusion, ESXi 5), Cisco Prime Infrastructure
Networks/Protocols: LAN/WAN, TCP/IP, DNS, DHCP, SMNP, FTP
Specialties: Desktop/Laptop/DataCenter Support, Server Maintenance, purchasing hardware/software, Cisco Networking, Facilities
Senior Network Engineer @ From July 2015 to Present (3 months) Palo Alto, CANetwork Engineer @ Member of corporate Network Operations Team responsible for day to day administration and troubleshooting of corporate and engineering networks, including network & VLAN creation, software/firmware upgrades of network devices and troubleshooting. Design, implementation and documentation of various networking projects. From January 2013 to July 2015 (2 years 7 months) Palo Alto, CAData Center Systems Administrator @ Responsible for administration and day-to-day operation of VMware's primary data center facility, including space and capacity planning, coordination of various IT groups, racking, powering and cabling all corporate production equipment. Inventory control of data center assets and inventory. Monitoring data center environments while tracking operational statistics and capacity reporting. From April 2011 to January 2013 (1 year 10 months) Technical Support Specialist/Facilities Co-ordinator @ * Primary Support Specialist responsible for ALL end user support of hardware and software applications as well as development of documentation for the M&M2M group of Sierra Wireless America Inc.
(eg, Desktop, Laptop, Server, remote user support, purchasing of equipment, Telecom)
* Primary Facilities contact responsible for all facilities requests, communicating with building management, and ensuring all general maintenance is done. (eg Burglar Alarm, fitness room, janitorial staff, Food/Drink service, electrician, cable vendor etc)
* Designed and lead IT migration plan for domain migration of AirLink Communications integration to Sierra Wireless America Inc
* Provided assistance to the team for IT projects, including hardware configuration, application installation, WAN/LAN configuration, supporting remote access capabilities, wireless and VPN access.
* Responsible for installation, maintenance and administration of company backup infrastructure.
* Assisted with implementation of policies and procedures in compliances with Sarbanes-Oxley Section-404 as well as ISO 9001.
* Creation and Administration of internal SharePoint Sites. From August 2006 to April 2011 (4 years 9 months) Hardware Support Specialist @ 2nd Level Hardware phone/remote connection support
Traveling Technician to install m5 & i5 products as well as Windows/iSeries server. From August 2004 to July 2006 (2 years)
Post-Baccalaureate Certificate in Information Systems and Management @ University of California, BerkeleyBMath, Mathematics @ University of Waterloo From 2000 to 2004 Eric Bailey is skilled in: Servers, Information Technology, Facilities Management, Cisco Networking, Mobile Devices, Software Documentation, Windows, Linux, Telecommunications, Project Management, Technical Support, Networking, Troubleshooting, Cloud Computing, VMware, Cisco IOS, Cisco Nexus, Cisco Wireless, VMware Fusion, VMware Workstation, ESXi, Extreme Networks, Data Center, Microsoft Exchange, TCP/IP, System Administration, Hardware, VPN, Cisco Technologies, Wireless Networking