IT Markets Specialist at Splunk
Greater Chicago Area
Manage the technical relationship between BMC and the customer to ensure they meet their strategic business technology goals, generate pipeline, drive new and existing opportunities, expand the BMC footprint in the account, develop Routes to Value, coordinate learning sessions to ensure products do not become shelfware, trusted advisor to the customer. Work with customers to develop vision... Manage the technical relationship between BMC and the customer to ensure they meet their strategic business technology goals, generate pipeline, drive new and existing opportunities, expand the BMC footprint in the account, develop Routes to Value, coordinate learning sessions to ensure products do not become shelfware, trusted advisor to the customer. Work with customers to develop vision and strategy and make it a reality. Build strong communication between company pillars, customers, engineers to develop and maintain strong teams.
What company does Emily Duncan work for?
Emily Duncan works for BMC Software
What is Emily Duncan's role at BMC Software?
Emily Duncan is Senior Technical Account Manager
Who are Emily Duncan's colleagues?
Emily Duncan's colleagues are Gina Silvestri, William Nguyen, Karl Malmström, Annika Ekdahl, Kim Lunden, Sebastian Törneman, Kyle Bambrick, Timothy Bower, Johan Bjerke, and Anudeep Chennupati
📖 Summary
Experienced, dedicated Technical Sales Professional who consistently reaches goals set forth by driving opportunities and strengthening customer relationships with the utmost passion and perseverance. Strategic out of the box thinker always willing to go the extra mile for the customer to ensure success. Ability to read between the lines and see the big picture to help customers reach their business technology goals and build customer reference champions. High level of expertise around ITIL solutions from Process Design to Implementation, CMDB, Discovery, Performance & Availability. Specialties: CLM, Data Center Automation, Sales Enablement, ITIL, ITSM solutions, CMDB, Workplace Automation, Workflow & Process Design, Mobile Device Management (Airwatch, Symantec, Mobile Iron, Zenprise, Good), Application Virtualization & Streaming (VMware, Citrix), Change Management, Software Release Lifecycle Management, Systems Management Best Practices, License Optimization & Compliance, Altiris Client & Server Mgmt. Suite, Application Packaging (Wise Package Studio), Patch Mgmt., Software Deployment, Application Metering, SQL Developer, Business Objects Reporting Development, MicroStrategy Reporting DevelopmentSenior Technical Account Manager @ Manage the technical relationship between BMC and the customer to ensure they meet their strategic business technology goals, generate pipeline, drive new and existing opportunities, expand the BMC footprint in the account, develop Routes to Value, coordinate learning sessions to ensure products do not become shelfware, trusted advisor to the customer. Work with customers to develop vision and strategy and make it a reality. Build strong communication between company pillars, customers, engineers to develop and maintain strong teams. From April 2013 to Present (2 years 9 months) ChicagoSr. Software Consultant @ Sales Engineer for ITSM solutions. From November 2012 to Present (3 years 2 months) Greater Chicago Area
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
2 year(s), 11 month(s)
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