I am a seasoned IT professional with over 20 years’ experience in several different industries, from landing rovers on Mars while working at NASA, to head phones at Beats by Dre, to making motion picture cameras at RED Digital Cinema. Having earned a BS in Computer Information Systems and an MBA I understand both the technical and business requirements needed to succeed. I have a proven history of immediately changing the culture of IT and implementing an aggressive culture of timelines, organization, and budget consciousness while improving employee morale. As an employee I try to learn as much a possible from my superiors. As a manager I pride myself on building strong personal relationships, which allows me to keep my people positive and motivated in their own careers while enhancing productivity.

Global Infrastructure Manger (Reported to CIO) @ Hired to design and implement in both a hands-on and project management role the entire IT Infrastructure globally, which consisted of three core data centers (North America, Europe, Asia), Cisco Unified Communications including video conferencing, Cisco UCS/VMware environments for enterprise applications and engineering, EMC/NetApp storage environments, global MPLS and backup DMVPN network, and Cisco physical security. Planned/Designed/Executed moving the global headquarters (600 users) to a brand new campus location, which included working with landlords, architects, contractors, and technology partners to ensure meeting deadlines and budgets. Built out the infrastructure staff globally to manage office and retail locations across the globe. Managed Helpdesk Operations, Disaster Recovery/High Availability Planning, Change Control Processes, Backup Systems, Training Programs, PCI compliance, and shopper analytics for retail stores. From January 2013 to June 2014 (1 year 6 months) Santa Monica, CACommercial Systems Manager (Reported to CIO) @ Was responsible for all business systems and related staff, consisting of programmers, report writers, and security personnel. Planned/designed/executed building out the Commercial Systems department and staff to manage the business systems related to distribution, including ERP systems, eCommerce, business intelligence, and warehouse management systems. Was also responsible for AS/400 environments including production, test, and development. From September 2012 to December 2012 (4 months) Santa Fe Springs, CAInfrastructure Manager, North America (Reported to CIO) @ Hired to modernize in both a hands-on and project management role the entire IT Infrastructure across North America, which consisted of consolidating five data centers, merging five MPLS networks, upgrading AS/400 environments, implementing Unified Communications on a complete Cisco infrastructure, deploying Microsoft Office 365, conducting a desktop/laptop refresh to Windows 7 and Office 2010. This resulted in massive annual savings across all operating companies. From June 2010 to August 2012 (2 years 3 months) Santa Fe Springs, CADirector of Information Services @ Was responsible for all aspects of the IT department, which included redesigning the entire IT Infrastructure, including servers/virtualization, MPLS network, Cisco Unified Communications, CRM Systems, ERP Systems, and Infrastructure Security. Was also responsible for managing in-house and overseas software development teams and software development life cycle (SDLC) for a proprietary software to merge CRM, ERP, and Paperless Logistical Operations into one application. From January 2006 to June 2010 (4 years 6 months) Santa Ana, CADirector of Information Services @ Built-out in both a hands-on and project management role the entire IT department to handle company growth from 25 employees to over 200, which included the data center, virtualized development/test/quality assurance environments, MPLS Network, VoIP Phone System, CRM systems, ERP systems, and moving the company twice within 6 months. From June 2004 to January 2006 (1 year 8 months) Irvine, CAIT Security Director/Division 38 Systems Administrator @ Project Manager for NASA Security Initiative which included working with the division and section managers to implement and maintain system security on all systems throughout the NASA/JPL facility and satellite locations. Managed 12 person team used for implementing security requirements on UNIX, Linux, Windows, and Mac systems. Assisted Digital Image and Animation Laboratory (DIAL) systems administrators on MARS Rover Mission, which included monitoring the network and servers while backing up images from Spirit and Opportunity MARS Rovers. From March 2001 to March 2004 (3 years 1 month) La Canada, CA

Master of Business Administration (MBA), Business Administration, Management and Operations @ Keller Graduate School From 1998 to 2000 Bachelor of Science (B.S.), Computer Information Systems @ DeVry Institute of Technology From 1995 to 1998 Elliott MBA is skilled in: Purchasing, Windows Server, Budgets, Logistics, Disaster Recovery, ERP, Strategic Planning, IT Operations, IT Management, IT Service Management, Data Center, Business Intelligence, Active Directory, CRM, Cloud Computing, Information Technology, Infrastructure, Leadership, Management, Microsoft Exchange, Network Administration, Networking, Project Management, Security, Servers, System Administration, Windows