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Elissa Keenan

Manager Community Relations (national) @ Airservices Australia

Corporate and Public Affairs Professional specialising in aviation and tourism

Queensland Area, Australia

Ranked #893 out of 17,860 for Manager Community Relations (national) in United States

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Elissa Keenan's Email Addresses & Phone Numbers

Elissa Keenan's Work Experience

Airservices Australia

Manager Community Relations (national)

January 2012 to Present


Airservices Australia

A/g Executive General Manager Corporate and Industry Affairs

December 2013 to June 2014


Queensland Tourism Industry Council (QTIC)

Chair of Judges - Queensland Tourism Awards

January 2012 to June 2014


Elissa Keenan's Education

Queensland University of Technology

Master of Business Communication

Queensland University of Technology

Bachelor of Business Public Relations

Elissa Keenan's Professional Skills Radar Chart

Based on our findings, Elissa Keenan is ...

Strong sense of self

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50% Left Brained
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Elissa Keenan's Estimated Salary Range

About Elissa Keenan's Current Company

Airservices Australia

As Manager Community Relations, I am part of the senior leadership and management team - a national role providing strategic management of Airservices community and stakeholder relationships, corporate recognition, government relations, public awareness, and consultation activities. I am currently managing a new national strategic aircraft noise management plan, a first for Airservices. In my role I develop...

Frequently Asked Questions about Elissa Keenan

What company does Elissa Keenan work for?

Elissa Keenan works for Airservices Australia

What is Elissa Keenan's role at Airservices Australia?

Elissa Keenan is Manager Community Relations (national)

What is Elissa Keenan's personal email address?

Elissa Keenan's personal email address is el****[email protected]

What is Elissa Keenan's business email address?

Elissa Keenan's business email address is e****[email protected]

What is Elissa Keenan's Phone Number?

Elissa Keenan's phone (416) ***-*124

What industry does Elissa Keenan work in?

Elissa Keenan works in the Airlines/Aviation industry.

Who are Elissa Keenan's colleagues?

Elissa Keenan's colleagues are Rhiannon Eddy, Lydia Wee, Mabrian Rands, Mark Lloyd, David McMillan, Nejat Turan, Peter Romeis, Lorane McIntosh, Jeffrey Bollard, and Scott Osborne

About Elissa Keenan

📖 Summary

I am a corporate affairs professional with executive management experience, and with a particular passion for aviation and tourism. I have more than 19 years experience in working in corporate and public affairs, communication, government, crisis management, marketing and media. I have held many senior and general management positions including as a member of both the Executive and the Senior Management team at Airservices Australia (AsA); and as a member of the Executive management team while working for Queensland Airports Limited (QAL), the Real Estate Institute of Queensland (REIQ) and Surf Life Saving Queensland (SLSQ). I have led a team of communication and marketing professionals in the areas of corporate communications, media management, public relations and promotions, government lobbying, crisis management, shareholder communication, brand management, marketing, sponsorship, research, advertising and graphic design and have managed corporate affairs across geographically dispersed areas in many roles. I am a strong leader and I have confidence in my ability to manage a team and work with stakeholders of all levels and on a local, national and international basis. I have experience working in Public Relations, Marketing and Business consultancies and have worked as a freelance communications expert.Manager Community Relations (national) @ As Manager Community Relations, I am part of the senior leadership and management team - a national role providing strategic management of Airservices community and stakeholder relationships, corporate recognition, government relations, public awareness, and consultation activities. I am currently managing a new national strategic aircraft noise management plan, a first for Airservices. In my role I develop and foster effective and robust relationships with key stakeholders in the aviation industry and manage the relationship between Airservices and the Aircraft Noise Ombudsman. In September 2013 I was invited to present a case study on "a new approach to community engagement" at the B&K European Airport User Forum, held in London. From January 2012 to Present (3 years 10 months) AustraliaA/g Executive General Manager Corporate and Industry Affairs @ I was appointed a/g Executive General Manager Corporate and Industry Affairs in late 2013 by the Chief Executive Officer, a role that was part of the Airservices Executive management team. This business unit includes the International Relations, Airline Relations, Airport Relations, Corporate Communications and Government Affairs branches of Airservices Australia. I led a diverse team through a significant period of change, which included managing relationships with our major airline customers during a time of challenging period in aviation and led efforts to foster relationships with and meet the expectations of government following the last federal election. Key activities included: Managing a team of 50 plus staff in C&IA; crisis management; stakeholder management; media management; international affairs; airline relations; airport relations; government relations. From December 2013 to June 2014 (7 months) AustraliaChair of Judges - Queensland Tourism Awards @ The Queensland Tourism Awards judging is coordinated by the Queensland Tourism Industry Council (QTIC). There are 19 judges on the panel in 2012 and 2013. I was also a judge in the Australian Tourism Awards (2012, 2013). I previously judged at Queensland and Australian level in 2006, 2007, 2008. From January 2012 to June 2014 (2 years 6 months) QueenslandGeneral Manager Corporate Affairs @ Queensland Airports Limited owns and operates Gold Coast, Townsville and Mount Isa Airports and manages Longreach Airport. QAL is a geographically dispersed organisation, operating four airports and aviation support businesses Worland Aviation (an aircraft maintenance and repair company based in Townsville), and Aviation Ground Handling (a ground handling business that operates in Townsville, Mackay, Rockhampton, Gladstone, Sunshine Coast and Gold Coast Airports). As General Manager Corporate Affairs I was part of the senior leadership and executive management team, providing strategic executive management of QAL’s stakeholder relationships, corporate recognition, government relations, media management, internal and external communication, public awareness, and community consultation activities. Key activities included: Corporate communications; stakeholder relationship management; government lobbying; crisis management; media management; brand management; sponsorship management; community consultation; ;corporate productions (corporate and promotional videos, annual reports, shareholder reports, style guides, sponsorship management guidelines, website development, social media); internal communication strategies. From 2008 to January 2012 (4 years) Executive Manager Marketplace Strategy @ The Real Estate Institute of Queensland is the peak industry body for the real estate industry in Queensland. As an Executive Manager I was part of the senior executive management team and reported to the Managing Director, providing strategic executive management of the REIQ’s stakeholder relationships, corporate recognition, government relations, media management and public awareness programs to enhance the REIQ’s position as the peak body of the real estate industry and to add value to REIQ accredited real estate agencies. Key activities included: Stakeholder management; government relations; marketing; brand management; media management; policy development; public affairs; sponsorship management. From January 2007 to May 2008 (1 year 5 months) Managing Editor @ Australia's only dedicated magazine for Surf Life Saving and Surf Sports activities, I was the Managing Editor of this publication for more than five years. I was responsible for all areas of the magazine including editorial, pictorial content, liaison with columnists and contributors; sales and marketing; national and international distribution channels. From January 2003 to May 2008 (5 years 5 months) Public Affairs Manager @ Surf Life Saving is an iconic Australian volunteer organisation. As a member of the senior management team I provided strategic management of all public affairs activities, communication and marketing activities within SLSQ and throughout it volunteer network. In this role I worked extensively in the area of strategic public affairs management, peak body advocacy, crisis management, external communication, media, and marketing management. Key activities included: Media management; corporate communications; government lobbying; strategic planning; publication management; speeches and corporate publications; national and international PR campaigns; brand management; marketing and promotion; video production; advertising and community service announcements. I was also heavily involved in developing the international award winning "Heroes" campaign. From July 1997 to January 2007 (9 years 7 months) BrisbaneMaster of Business, Communication @ Queensland University of TechnologyBachelor of Business, Public Relations @ Queensland University of Technology Elissa Keenan is skilled in: Corporate Communications, Crisis Management, Government Lobbying, Public Affairs, Strategy Development, Media Management, Media Spokesperson, Stakeholder Engagement, Community Consultation, Campaign Management, Project Management, Advertising, Industry Engagement, Strategic Sponsorship, Brand Management, Business Planning, Marketing, Promotion and Publicity, Internal Communications, Photography, Video Production, Publication Management, Investor Relations, Budget Management, Tourism, Stakeholder Management, Media Relations, Strategic Communications, Marketing Communications, Issues Management, Community Relations, Crisis Communications, Sponsorship, Public Relations, Event Management, Community Development, Publications, Leadership, Strategy, Spokesperson, Strategic Planning, Management, Marketing Management, Aviation, Budgets, Program Management, Business Strategy, Government

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In a nutshell

Elissa Keenan's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 10 month(s)

Elissa Keenan's Willingness to Change Jobs



Open to opportunity?

There's 89% chance that Elissa Keenan is seeking for new opportunities

Elissa Keenan's Achievements

Presenter at the Bruer & Kjaer European Airport User Forum ( on "a new approach to community engagement"), London (September 2103)

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