Eduardo Galluggo's Email Addresses & Phone Numbers

Eduardo Galluggo has a Degree in Information Technology. He is working at CDI Computer Dealers Inc. since May/2015 as Technical Quality Assurance Auditor. Eduardo has upgraded his project management skills and finished a course at Learning Enrichment Foundation. He is a certified Project Manager, PMI member and he is working towards his PMP designation and ITIL Certification....

Eduardo Galluggo has a Degree in Information Technology. He is working at CDI Computer Dealers Inc. since May/2015 as Technical Quality Assurance Auditor. Eduardo has upgraded his project management skills and finished a course at Learning Enrichment Foundation. He is a certified Project Manager, PMI member and he is working towards his PMP designation and ITIL Certification. Professional communication skills include clear verbal and written communication in English, Portuguese and Spanish. Eduardo Galluggo has over 20 years experience in civil aviation. He is a Certified Cabin Safety Inspector, Federal Aviation Administration (www.faa.gov) trained Flight Attendant, Flight attendant and Pilot Instructor as well as able to provide training in Sea Survival, Jungle Survival, Fire Fighting, Evacuation Techniques and after catastrophe crash landing procedures. Specialties: Quality Control, Desktop Applications, Training, Project Management, Safety, Security, Instruction, Teach, Crew Member, CRM, MonitoringTechnical Quality Assurance Auditor @ CDI has been in business since 1981 and for the last two decades the Company has been helping educational institutions in North America increase their computing power while cutting budgets and offering superior service. CDI does this by providing brand name, recertified equipment that is half the price of new while giving such comprehensive and easy warranties that take the uncertainty out of the used market. Throughout these years of experience, CDI has gained a deep understanding of the challenges faced by educators and how to overcome them in the most cost-effective way. This knowledge and commitment have allowed CDI to offer top notch solutions for their customers. We’re here to help and our goal is to help you fulfill yours. From May 2015 to Present (8 months) Infrastructure Analyst @ • Monitored URLs and coming e-mails from automatic alert triggers including diagrams and hard drive consumption. • Identified and Analysed internet incidents to determine where databank administrators must act and for later create mechanisms which can reduce future problems. • Prepared reports with problems and suggestions for improving performance. • Presented weekly PPT with critical alerts done, data bank changed and logs. • Prepared knowledge-base documents to support IT staff in ongoing operations. • Provided second-level support to DBAs and Web logics for more complex databank issues. From February 2011 to April 2015 (4 years 3 months) IT Project Manager @ • As IT Project Manager in CO-OP function, completed the Mobile Devices Management Project (Phase-1) in six weeks, leaving IT Department ready for Phases 2 and 3, responsible to send individually invoices to all employees and reduce costs in at least 15% of actual monthly expenses in cell phones. • Identified and presented many reports to validate incorrect, inactive and numbers to be cancelled according to a main employee cell phone list of the Company From November 2010 to December 2010 (2 months) IT Project Manager @ Project Manager Student focused in PMI Standards. Spent 6 weeks in theoretical at LEF and 6 weeks more at VitalAire Canada Inc for practicum time. Worked as a Co-op IT Project Manager to complete a Mobile Devices Management Project. From October 2010 to December 2010 (3 months) Toronto, Canada AreaSafety Counselor @ Privately Held; 1-10 employees; Airlines & Aviation Training Aviation Consultancy • Provided consultancy in aviation safety about working in confined places • Provided information related to sea survival, jungle survival, ice survival and desert survival • Provided training of customer service and multiculturalism for people interested in working for airlines From May 2010 to October 2010 (6 months) Administrative & Project Manager @ • Worked on Mobile Devices Project, reducing costs and increasing communication. • Designed and implemented IT and surveillance projects for new two campuses. • Provided confidential administrative support, researched best prices, ordered supplies and equipment, prepared information for meetings and created minutes of CEO meeting. • Controlled cell phones costs and reduced expenses dramatically. • Managed a group of 115 teachers and 45 administrative staff in 6 different branches From April 2006 to February 2010 (3 years 11 months) Rio de Janeiro Area, BrazilFlight Attendant Instructor and Cabin Safety Inspector @ • Worked for 6+ years as an instructor and flight attendant in VARIG FLIGHT TRAINING CENTER. Employed strong communication skills to "Train the Trainers". • Maintained existing computer programs by making minor modifications as required. Earned "Instructor Quality Service Coordination" award once. • Implemented new classroom in English for customers from different countries and foreign languages. From April 1987 to May 2008 (21 years 2 months) Rio de Janeiro Area, BrazilFlight Training Project Manager & Cabin Safety Inspector @ • Managed the project to construct the first flight attendant jungle survival simulator in Latin America earning US$ 80,000/annual for Varig Flight Training Center. • Tested, documented and implemented changes in a project of client-tracking software CBT project (computer basic training) for pilots and flight attendants in VARIG FLIGHT TRAINING CENTER for over 6 years resulting in 30% less expenses. • Implemented a new project for classroom style using MS PowerPoint during coaching and developed a new classroom program in English for customers from different countries and foreign languages increasing the income 10% in six months. • Managed and maintained classroom programs and data records updated, ensuring standard accuracy and appropriate cross-referencing including annual budget available for trainings projects. • Employed strong communication skills in teaching fellow instructors inside Flight Training Center. • Managed, coordinate and supervised a group of 40 instructors and applied their knowledge and expertise to implement a jungle survival training area for teaching. From 1998 to 2008 (10 years) Rio de Janeiro Area, BrazilCertified, IT Industry, Oracle @ Oracle University From 2011 to 2011 Certified Project Manager, Information Technology Project Management, MBA Equivalent @ LEF - Learning Enrichment Foundation From 2010 to 2010 Degree, Information Technology @ Centro Universitário da Cidade From 2003 to 2006 Airport Aviation Security Management, Airport Aviation Security @ IAMTI - International Aviation Managment Training Institute From 1998 to 1998 Eduardo Galluggo is skilled in: Project Management, Program Management, CRM, ERP, Training, Management, English, MS Project, Team Leadership, IT Management, Oracle, Budgets, Security, Project Planning, Business Analysis