Ed Stauber's Email Addresses & Phone Numbers

📖 Summary

Senior Credit Officer @ AIG Chicago, IllinoisCredit Management Consultant @ HARMER CONSULTING LIMITED Consulting with global medical compliance company to improve collections and roll out credit policy across all business units worldwide. Ultimate goal is to change the culture and mindset around credit in order to automate redundant tasks, reduce risk and increase sales. I am focused on the following initiatives:Rollout of credit policy – produced online training for global sales organization. Collaborated with Audit, Sales and Learning Management teams to ensure content and production is effective and user friendly.Identify and improve control gaps across entire Order-to-Cash process – milestones include:- Collaborated with in-house Counsel to add additional terms and conditions to credit application. Additional Credit and terms verbiage will be tied into boilerplate Sales contracts.- Worked with AR and Billing leaders to develop policy around short pays and deductions. Created workflows to identify and reconcile items in a timely manner. Revamped write off process – Revision of write off process considers rationale, backup and collection strategies. Prior process was driven by both culture and age of items; revised process considers why an aged receivable should be written off while shortening the time around reconciling. Working to tie write off process to Sales and deductions policies to create consistency and accountability throughout.Implement credit hold process – Created, finalized massive workflow process in SAP for accounts to be placed into 3rd party collections. Collaborate with Audit, Sales and Finance to consistently mitigate risk – includes the following: - Created and implemented series of scorecards to begin scoring high sales volume accounts. Scorecard criteria will be automated as SAP rolls out in 2019. - Assist with the creation, interviewing and onboarding of credit staff: this includes Credit Analysts, Managers and Collections. Collaborated with executive management in order to build effective Credit department. From February 2018 to March 2019 (1 year 2 months) Greater Chicago AreaDirector - Credit, Collections and Accounts @ Wolters Kluwer Director - Credit, Collections and AccountsLead both the publishing and software arms of accounts receivable, which equate to 24 employees and 2 direct reports. Responsible for cash forecasting, improving cash flow and negotiating sales contracts for new and existing clients. Work towards automating processes; implement technologies in order for the Credit function to become more strategically focused on the top and bottom lines. Work with all facets of order to cash to update Credit and Collections policy, focusing on mitigation of risk, collections and deductions. Collaborate with auditing and executive sales teams to ensure business adheres to policy. Significant reconciliation of AR for both publishing and software businesses; DSO for publishing business dropped from 68 days to 62 days within a one-year period while accounts 180+ days dropped from 10% to 3%. Collaborate with sales and upper management to establish credit lines for new and existing accounts. Adjust terms and conditions to balance to increasing sales while ensuring default of payment is at a minimum.Liaison between department members and outsourcing teams. Bifurcated in-house workflows so that outsourced teams could focus on tactical, repetitive duties.Matched the appropriate talent for the appropriate project. Developed specific team members to be SMEs for them to contribute with IT, finance and others designated to a specific project pertaining to SAP rollout.Specialties: National accounts, collections, credit management, turn around management. From July 2014 to January 2018 (3 years 7 months) Chicago, IlDirector, Credit and Collections @ Solo Cup Company Lead 32-person department with 6 direct reports. Responsible for Order-to-Cash process which includes Credit, Collections, Deductions, Cash Application and Rebates. Updated, retooled entire policy and procedure, emphasizing accountability and focus, as well as using the credit function to drive sales. Partnered with new owners to implement best practice and synergize credit and finance into one cohesive team. Present summary accounts receivable (AR) results and collection forecasts to upper management on a monthly basis, while making recommendations concerning risk, accruals and sales opportunities. Act as a liaison to Dart Container staff as well as Solo’s IT group as it relates to company-wide SAP conversion. Contribute to the mapping of process around the entire Credit and order-to-cash functions.Strive to lead an inspired, engaged team – accounts receivable (AR) results consistently at or above company goals. Percent current consistently at or above 93% while credit files are consistently updated within policy. Created partnership with sales in order to grow existing business, cultivate new accounts and provide exceptional customer service.Specialties - Deduction management, credit management, pricing management, manufacturing, contract management, collections, cash flow analysis. From 2012 to 2014 (2 years) Lake Forest, ILRegional Credit Manager @ Ryerson, Inc. Moved total number of current A/R from 71% current to 85% during a 9-month period, resulting in a $5M cost of carry savings.Mentored staff to mitigate risk of over 1,000 accounts; adjustments resulted in over 300 new sales prospects.Worked with Sales, IT and Finance to improve the auto release rate of orders; improved release rate from 15% to 78% within a 6 month period. Spearheaded conversion from AS400 and Lawson systems to SAP. Migration included beta testing and training of Credit Analysts and Inside Sales staff. Worked with SAP implementation group to work through and reconcile issues pertaining to each rollout phase.Specialties - Accounts Receivables (A/R), turn around management, sales, distribution, manufacturing, credit management, sales, training, hiring. From 2006 to 2008 (2 years) Greater Chicago AreaCredit Manager @ Allscripts Eliminated virtually all high risk, bad debt accounts within 6 months of assuming control of the department. Recovered nearly $500 thousand earmarked for bad debt without the use of an outside collection agency; automated collection activity through utilization of web-based dunning service which lowered headcount by 20%.Created strong credit policy; reduced over 60-day receivables in the Medication Software group from over $1 million to under $150 thousand in a six-month period. Credit team scored highest overall rating from CFO during mid-year evaluation of the finance group. Managed to increase both collection efforts and credit reviews without adding additional headcount. From 2004 to 2006 (2 years) Greater Chicago AreaRegional Credit Manager @ US. Foods Ensure all credit and collection activities adhere to policy in relation to the Florida and Southeast sales regions. Consistently monitor accounts receivable (AR) activity with Division Credit Managers to guarantee all accounts with exposure over $100 thousand are credit compliant and within terms. Compile period-end AR data in order benchmark to historical trends. Present summary data to Regional Presidents, Regional CFO’s to keep executive management apprised of changes, as well as to strategize ways to prevent losses on large dollar, high risk accounts. Support and advise Division Credit Managers on a variety of collection related issues – includes collection strategies for past due accounts, security options on high risk customers and assistance with bankruptcy and settlement issues.Specialties - National accounts, distribution management, collections, bankruptcy, deductions management. From 2010 to 2012 (2 years) Rosemont, ILCredit Manager, National Accounts @ US. Foods Led centralizion and retooled entire credit function as it pertained to National Accounts and North Star. Managed all credit activities for the National Accounts and North Star accounts receivable (A/R )portfolios, which represents $13 billion in annual sales. Cut operations cost by nearly 50%, while meeting or exceeding key credit and collections outputs. One year after centralization, decreased bad debt reserve by $2 million. Total percent of current receivables in 2010 rose from 84% to 92%, which lead to DSO decreasing by two days. Heavily enamored in the sales process across all business units - includes hospitality, restaurant, franchise, education, government and healthcare. Spearheaded in creating communications pipeline between sales and credit, while providing recommendations throughout the prospecting process. Worked with Financial Analysts to bring entire National Account portfolio up to date and in compliance. National Account portfolio moved from zero to 93% compliance within one year, while simultaneously mitigating risk across the entire National Account customer base.Collaborated with General Counsel to identify National Accounts with incomplete and/or expired sales contracts. Communicated findings with sales and marketing with the intent of re-establishing key accounts under mutually agreeable contracts.Specialties - National Accounts, National Account management, credit management, distribution, mergers and acquisitions. From 2009 to 2010 (1 year) Rosemont, IL