Director of External Process (Auto Physical Damage) @ From January 2013 to Present (3 years) Managing Director, Customer Operations @ From 2009 to 2012 (3 years) VP, Customer Relationship Management @ From 2003 to 2009 (6 years) Director, Provisioning @ From 1999 to 2002 (3 years) Engineering/Operations Manager @ From 1997 to 1999 (2 years) Engineering/Operations @
Director of External Process (Auto Physical Damage) @ From January 2013 to Present (3 years) Managing Director, Customer Operations @ From 2009 to 2012 (3 years) VP, Customer Relationship Management @ From 2003 to 2009 (6 years) Director, Provisioning @ From 1999 to 2002 (3 years) Engineering/Operations Manager @ From 1997 to 1999 (2 years) Engineering/Operations @ From January 1996 to 1997 (1 year)
BA, Political Science and Government @ Wheaton College (MA) From 1991 to 1995 Dylan Swetish is skilled in: Call Center, Telecommunications, VoIP, Product Management, Professional Services, Cloud Computing, Provisioning, Service Delivery, Customer Experience, Call Centers, Leadership, Management, Enterprise Software, Salesforce.com, Managed Services
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