An accomplished IT professional with nearly a decade of real-world experience in the support, training and development of information technology solutions. Well organised and responsible with a passion for technology and problem solving. Able to diagnose and communicate technical issues in an easy to understand manner with the patience and dedication to find the best solution.

Owner @ - Assembly & Setup of Web, Mail, File and DNS Server (Linux) - Website Design, Server Maintenance and Networking From January 2004 to Present (12 years) English Teacher @ - Teaching advanced business English to students in Santiago, Chile. - Working with top level employees in companies such as KPMG & NEC. From October 2014 to February 2015 (5 months) Service Manager @ - On-Site & In-Shop Support for Desktop, Server and Network Related Issues - Telephone Support and Troubleshooting with Remote Desktop (When Required) - Website Design, Server Maintenance and Networking From January 2010 to October 2013 (3 years 10 months) Service Technician @ - Computer & Server Assembly for Radio Stations throughout Canada - Broadcast Software Training of Radio Station Employees throughout Canada - Telephone Support and Troubleshooting with Remote Desktop (When Required) - Programming of Software Solutions for Radio Station Server Issues From December 2007 to January 2010 (2 years 2 months) Service Manager @ - On-Site & In-Shop Support for Desktop, Server and Network Related Issues - Website Design, Server Maintenance and Networking - Assembly & Setup of Computers for Libraries, Schools & Business within Saskatchewan From February 2005 to December 2007 (2 years 11 months)

High School, 12 @ Mount Royal Collegiate