Image of Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN

Chief Operations Officer and Medical Operation Director, Regional VP, El Paso @ Amerigroup

COO, Medical Operation Director and Regional VP | Amerigroup | Driving Health Plan ROI and Operational Excellence

El Paso, Texas

Ranked #614 out of 12,280 for Chief Operations Officer and Medical Operation Director, Regional VP, El Paso in Texas

Section title

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Email Addresses & Phone Numbers

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Work Experience

Amerigroup

Chief Operations Officer and Medical Operation Director, Regional VP, El Paso

2015 to Present

El Paso, TX

Amerigroup

Chief Operations Officer, El Paso Health Plan

2011 to 2014

El Paso, TX

El Paso First Health Plans, Inc.

Senior Director of Health Services

2010 to 2011

El Paso, TX

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Education

Texas Tech University Health Sciences Center

Doctor of Nursing Practice (DNP) Executive Administration

University of Phoenix-New Mexico

Master of Business Administration (MBA)

The University of Texas at El Paso

Master of Science in Nursing (MSN)

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Professional Skills Radar Chart

Based on our findings, Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN is ...

Devoted
Expressive
Structured

What's on Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's mind?

Based on our findings, Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN is ...

52% Left Brained
48% Right Brained

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Estimated Salary Range

About Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Current Company

Amerigroup

Direct all aspects of Healthcare Management Services (HCMS) operations in the State of Texas, comprised of 600+ associates across all medical management functions serving ~800,000 members for health maintenance organization (HMO). In addition, oversee all health plan operations in the El Paso service delivery area. Ensure that division meets or exceeds all metrics related to pay-for-quality initiatives....

Frequently Asked Questions about Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN

What company does Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN work for?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN works for Amerigroup


What is Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's role at Amerigroup?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN is Chief Operations Officer and Medical Operation Director, Regional VP, El Paso


What is Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's personal email address?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's personal email address is dr****[email protected]


What is Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's business email address?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's business email addresses are not available


What is Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Phone Number?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's phone (214) ***-*302


What industry does Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN work in?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN works in the Hospital & Health Care industry.


Who are Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's colleagues?

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's colleagues are Daniel Cost, D. M.B.A., Michael Woodley, Rex Joyce, Barry MBA, Amy Stafford, Rosemary Lugo, nora matarese, Eric Lloyd, and Debra Hillman


About Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN

📖 Summary

Principled For-Profit and Not-For-Profit Leadership [email protected] As a highly accomplished Healthcare Executive, I possess a time-tested record of progressive experience managing high quality, efficiently run health plan operations in the for-profit and not-for-profit sectors. A well respected team builder, leader, and collaborative business partner, I lead by example, instilling a shared vision that brings people together, and “makes things happen.” Building and Managing Efficiently Run Operations… Catalyst for transformational change and exponential growth with an impressive array of achievements that include building high-performing teams, restructuring underperforming operations, starting up new divisions, and developing/implementing new programs for driving member growth, accelerating revenues, and maximizing profitability. Select accomplishments…  Built the infrastructure and team for a new state-wide medical call center at Amerigroup.  Restructured El Paso First Health services operations after being labeled insolvent by Texas Department of Insurance; restored operational net profit to a positive balance in one month.  Transformed financial performance of multiple health plans through market/product expansion initiatives, operational redesign, and new member programs.  Developed all health service expansion plans for new business initiatives at El Paso First Health; expanded product line beyond core Medicaid population and doubled membership from 45K to 90K+.  Dramatically reduced the MLR at both Amerigroup and El Paso First Health Plans; took Amerigroup from 139% to 79% MLR in three years and El Paso First Health from 130% to high 70% / low 80% level. Expertise that Drives Transformational Change and Growth… Team Building, Development and Retention — Operations Start-up, Expansion and Growth — Fiscal Management and Cost Control — Organizational Development and Restructuring — Strategic Business Development — New Business DevelopmentChief Operations Officer and Medical Operation Director, Regional VP, El Paso @ Direct all aspects of Healthcare Management Services (HCMS) operations in the State of Texas, comprised of 600+ associates across all medical management functions serving ~800,000 members for health maintenance organization (HMO). In addition, oversee all health plan operations in the El Paso service delivery area. Ensure that division meets or exceeds all metrics related to pay-for-quality initiatives. Serve as liaison to the Health Plan President for all nursing and clinical issues. From 2015 to Present (less than a year) El Paso, TXChief Operations Officer, El Paso Health Plan @ Led all operational activities required to start-up the health plan in March, 2012, which manages care of ~20,000 El Paso residents enrolled in the Texas Medicaid STAR+PLUS and Medicare programs. Reporting directly to the President/CEO of Texas, managed all aspects of health plan operations, with full accountability for quality improvement regulatory compliance (local, state, federal), and annual administrative, medical, and capital budget development and management. From 2011 to 2014 (3 years) El Paso, TXSenior Director of Health Services @ Served as key advisor and business partner to the President/CEO and Board of Directors, in addition to continuing to perform all director-level responsibilities of prior position for multi-line, non-profit HMO. Collaborated with senior leadership in the areas of policy development and improvement, preparation of annual budget, and strategic planning and execution. Maintained communications with external stakeholders, including community providers, community organizations, and Texas regulatory authorities. From 2010 to 2011 (1 year) El Paso, TXDirector of Health Services @ Rebuilt the health plan after El Paso First Health Plans was deemed insolvent by the Texas Department of Insurance, and restructured and led the Health Services Department, the largest department in the company with eight units, and multimillion-dollar annual premium revenue. Administratively directed activities of the Quality Improvement, Utilization Management, Case Management, Prior Authorization, Credentialing, Customer Service, and Physician Advisory committees. From 2006 to 2010 (4 years) El Paso, TXManager of Medical Management @ Managed the most efficient Medical Management Department for multi-line HMO in the Centene national network, while consistently maintaining the lowest MLR. Created and implemented state-wide policies and procedures and served on planning committees in establishing national policies and procedures. From 2004 to 2006 (2 years) El Paso, TXPrior experience @ Diverse positions in clinical care management and nursing with Del Sol Medical Center, Superior Health Plans, NurseWise, BMA Dialysis, Sierra Medical Center, and University of Michigan Medical Center. In addition, served in variety of nursing roles as Lieutenant in the US Army. From 1995 to 2004 (9 years) Doctor of Nursing Practice (DNP), Executive Administration @ Texas Tech University Health Sciences CenterMaster of Business Administration (MBA) @ University of Phoenix-New MexicoMaster of Science in Nursing (MSN) @ The University of Texas at El PasoBachelor of Science in Nursing (BSN), Nursing @ University of Michigan-Ann Arbor Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN is skilled in: Healthcare Management, Healthcare, Medicaid, Managed Care, Physician Relations, Healthcare Consulting, Utilization Management, Medicare, HIPAA, Hospitals, Healthcare Information..., Disease Management, Healthcare Industry, Quality Improvement, Revenue Cycle, EHR, EMR, JCAHO, Home Care, Insurance, Provider Relations, Acute Care, Nursing, Case Management, Critical Care, Inpatient, Elder Care, HMO, Management Training and..., Program Development and..., P&L Management and..., Product Line Expansion, Regulatory Compliance, Policies Development..., Revenue and Profit..., Team Building,..., Operations Start-up,..., Fiscal Management and..., Organizational..., Strategic Business..., New Business Development, Operations Management, Health Plan Operations, Not for Profit, Operational Efficiency, Financial Performance, Health Service..., Start-ups Management, Cost Control, Team Leadership


Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN’s Personal Email Address, Business Email, and Phone Number

are curated by ContactOut on this page.

10x your recruitment & sales conversations

Contact over 200M professionals
instantly by email or phone. Reveal
personal & work email addresses, as
well as phone numbers accurately with
our ContactOut Chrome extension.

In a nutshell

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

3 year(s), 4 month(s)

Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 71% chance that Dr. James L. Voiland DNP, MBA, MSN, RN, CMCN is seeking for new opportunities

Engage candidates 10x faster

Enjoy unlimited access and discover candidates outside of LinkedIn

Trusted by 400K users from

76% of Fortune 500 companies

Microsoft Nestle PWC JP Morgan Merck Rackspace WarnerMedia Randstad Yelp Google

The most accurate data ever

CCPA Compliant
GDPA Aligned
150M Personal Emails
300M Work Emails
50M Direct Dials
200M Professional Profiles
30M Company Profiles

Hire Anyone, Anywhere
with ContactOut today

Making remote or global hires? We can help.

  • 50 contacts/month
  • Works on standard LinkedIn only
  • Work emails, personal emails, mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free