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Don Yager

Vice President @ International Customer Service Association

Don Yager Contact Details

Tucson, Arizona
Vice President @ International Customer Service Association
Director, Learning & Development / SBCG @ Intuit
National Board of Director @ PACE - Professional Association for Customer Engagement
BS, Specialization Training & Human Resource Development @ University of Wisconsin-Stout

Results-driven executive with over 28 years experience in training,quality, leadership development, curriculum design, program development, virtual eLearning design/delivery, performance improvement, conuslting, and project management. Industry experience includes BPO and consumer call centers, high volume manufacturing, and defense contracting. Skilled in leading large multiple center operations, including opening both domestic and international operations while leading training and quality 

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