Dmitriy Neroda's Email

Junior QA/ Support Engineer (Freelancer) @ From October 2015 to Present (3 months) Director @ Experience [FOZZY “Silpo” User acceptance testing] Feb 2012 — May 2014 Project Description: Large project intended to optimize sale business processes including store employees work schedules creation, calculation of Profit and Loss Statements, control of turnover on cashier Point of Sale and other related processes. A pilot project introduced to improve operational processes, User Acceptance Testing was conducted by Shop Directors at some selected shops with optimal test conditions. Customer: UA company, FOZZY Retail Group, Silpo, department of operating processes Involvement Duration: 15 months Project Role: Store Director, Test user (pilot project) Responsibilities: * Perform Acceptance User Testing, User Interface, Usability Testing and Functional testing, verify calculations accuracy, compare results of data processing with the actual results, provide feedback on the found errors and discrepancies to the project support * Organize and control basic technological processes in store * Analyze store turnover and expenses structure including payroll, profitability, losses, budgeting. * Manage stock levels and making key decisions about stock control * Urgent decision making, resolution, if necessary, of any problems before they can affect the visitors and store in general * Motivation of store employees to achieve the goals set by store department head * Accomplishment of monthly / quarterly store goals * Train and mentor employees * Decision-making Project Team Size: 17-20 team members Tools & Technologies: Web Services, SQL, FOZZY Client, Visual Basic, Excel, Assistance, Rubicon From February 2012 to September 2015 (3 years 8 months) Deputy director @ From June 2010 to February 2012 (1 year 9 months) Acceptance Specialist @ From March 2010 to June 2010 (4 months) Department head @ From May 2009 to November 2009 (7 months) Senior economist @ From September 2008 to January 2009 (5 months) Economist @ From February 2008 to September 2008 (8 months)

Master, Banking @ V.N. Karazin Kharkiv National University From 2004 to 2009 Sub-lieutenant, Military psychologist @ Kharkiv National University Kozhedub From 2008 to 2009 Quality Assurance Courses @ Skill Up From 2014 to 2015 Dmitriy Neroda is skilled in: Management, Analysis, Economics, Quality Assurance, Retail, Market Research, FMCG, Project Planning, Marketing Management, Market Analysis, Business Process, ERP, Recruiting, Analytics, User Acceptance Testing