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Dina Fox

Customer Experience Specialist @ The HydraFacial Company

Customer Experience Specialist at The HydraFacial Company

Newport Beach, California

Ranked #1,093 out of 21,860 for Customer Experience Specialist in California

Section title

Dina Fox's Email Addresses & Phone Numbers

Dina Fox's Work Experience

The HydraFacial Company

Customer Experience Specialist

Long Beach, California

The HydraFacial Company

Southern California Internal Account Manager HydraFacial

United States

Independent Contractor / Dina Fox Consulting

Aesthetic Consulting/ Staff Sales Training/ Special Events

July 2016 to December 2018

Dina Fox's Education

James Albert School of Cosmetology-Costa Mesa

State of California / Estheticians License, Aesthetician/Esthetician and Skin Care Specialist

2007 to 2016

Allergan Corporation

Certificate, Continued Sales Training, Skin Care Sales, Brilliant Distinctions

2009 to 2015

Sciton Corporation

Certificate, Aesthetic Laser Training

2006 to 2007

Dina Fox's Professional Skills Radar Chart

Based on our findings, Dina Fox is ...

Caring
Strong sense of self
Outgoing

What's on Dina Fox's mind?

Based on our findings, Dina Fox is ...

50% Left Brained
50% Right Brained

Dina Fox's Estimated Salary Range

About Dina Fox's Current Company

The HydraFacial Company

A dynamic and unique role that requires a great deal of aesthetic experience, creative thinking, strategic planning, and versatility. The "Customer Experience Specialist" works closely with the client on some of the following items; staff training and education, marketing pieces, social media, menu development, protocols, equipment troubleshooting, event planning, ROI/ business review. As an extension of the...

Frequently Asked Questions about Dina Fox

What company does Dina Fox work for?

Dina Fox works for The HydraFacial Company


What is Dina Fox's role at The HydraFacial Company?

Dina Fox is Customer Experience Specialist


What is Dina Fox's personal email address?

Dina Fox's personal email address is d****[email protected]


What is Dina Fox's business email address?

Dina Fox's business email addresses are not available


What is Dina Fox's Phone Number?

Dina Fox's phone (213) ***-*157


What industry does Dina Fox work in?

Dina Fox works in the Medical Practice industry.


About Dina Fox

📖 Summary

Customer Experience Specialist @ The HydraFacial Company A dynamic and unique role that requires a great deal of aesthetic experience, creative thinking, strategic planning, and versatility. The "Customer Experience Specialist" works closely with the client on some of the following items; staff training and education, marketing pieces, social media, menu development, protocols, equipment troubleshooting, event planning, ROI/ business review. As an extension of the field "Business Development Managers" this position functions as an internal support system for both the BDM and the client. Long Beach, CaliforniaSouthern California Internal Account Manager HydraFacial @ The HydraFacial Company United StatesAesthetic Consulting/ Staff Sales Training/ Special Events @ Independent Contractor / Dina Fox Consulting Developing relationships with potential leads, conducting consultations via in office, skype, E-visit, patient triage, patient support pre and post procedure. Transition specialist: converting patients into all categories surgical, non-surgical, skin care and continued care. Sales trainings for patient consultants seeking to improve closure rates in all aesthetic categories. From July 2016 to December 2018 (2 years 6 months) Patient Care Coordinator @ CosmetiCare Conduct consultations both surgical and non-invasive, lead management, lead generation, pre-qualifying, identifying needs and establishing relationships. Responsible for monthly quotas, managed call center. Converting surgical patients to Med-Spa services. Actively signing patients up for various programs including BD, CareCredit and in-house referral programs. Arranging aftercare and follow up with patient post-surgery. Creating customized non-invasive beauty maintenance programs for the patient through incentivized pre-payment plans. Front desk operations, efficient at heavy call volume, chat line, Skype and FaceTime consultations, patient support, RX knowledge, wound care, post op accommodations, surgical financing, brilliant distinctions, skin care knowledge, laser knowledge, implant knowledge (face and body), HIPPA and OSHA compliant, surgery scheduling, quoting and closing, training staff, familiar with various visual aids :mirror imaging, Touch MD, renderings, efficient at scripting, practice atmosphere, electronic medical record, Nextech, Touch M.D., patient issue resolution, complication resolution and pricing.Attending continuing educational sales trainings, working seminars and beauty events. Guiding patients through every step often beginning with a simple chat and progressing to an actual surgery. Actively pursuing unconverted consultations through creative communication and re-engagement. From July 2007 to June 2017 (10 years) Newport Beach, CAOwner/ Esthetician @ Dina Fox Skin Sense Opened a small skin care salon on Balboa Island offering specialty peels, facials, aromatherapy, light massage, waxing and retail skin care. Responsible for marketing, purchasing and retail sales. From March 2006 to May 2007 (1 year 3 months) Balboa Island, CABusiness Owner/ Patient Care Coordinator @ OC Skin Medical Spa (located inside Bellagio Spa and Salons Newport Coast) Developed and established an on-site Med Spa within an existing spa offering all non-invasive treatments. Responsibilities included hiring and training med spa nurses, purchasing new laser technology and medical grade skin care, establishing accounts with various vendors, creating brochures, promotional materials, marketing materials, consenting, ensuring proper charting, reviewing pre-post care, collecting payments, creating customized packages, arranging and promoting special events, incentivizing Bellagio staff to generate and effectively encourage referrals, ordering skin care, inventory, patient issue resolution, complication resolution, pricing. Being involved in every aspect of running a small business within the medical arena. From June 2002 to September 2006 (4 years 4 months) Newport Coast, CAPatient Care Coordinator @ Boris Ackerman, M.D. Plastic Surgeon Newport Beach Conducted consultations , effective patient follow-up, pre-operative appointments, hiring front office staff (my hires are still currently with Dr. Ackerman), creating before and after photos books, actively retrieving testimonials, ordering implants, silicone gel study, starting claims, collecting fees, retrieving clearances, EKG’s and lab results. Ensuring OSHA and HIPPA compliance. Arranged aftercare, transportation and medical supervision. From January 2003 to February 2005 (2 years 2 months) Newport Beach, CAFront Office Administrator @ Rollin Daniel , M.D. and Beatrix Tirkanits, M.D. Responsible for running the reception area including phones, filing, rooming patients, cleaning rooms, preparing surgical charts, taking pre-op photos, conducting pre-op appointments, surgical coordinator, quoting, maintaining silicone study patients From June 2001 to June 2002 (1 year 1 month) Newport Beach, CASales Representative @ Procyte Corporation Responsible for growing and maintaining over 100 accounts from Santa Barbara down to Orange County. Representing a line of medical grade skin care, post laser resurfacing products, wound care products. Assisted in the development of skin care programs, conducted staff trainings and sales assistance. Top producer, received "Salesman of the Year " award in 1999. Attended all major meetings working the ASPS and AAD meetings. Providing accounts with sales and marketing support as well as providing scientific studies to support the product technology. From September 1998 to December 2000 (2 years 4 months) Redmond, WASales Consultant / Office Manager @ David C. Hansen, M.D. Responsible for managing a large Dermatology practice of 5 estheticians, 3 office administrators, 2 physicians. My duties included payroll, staffing, training, patient quoting and sales, patient billing and collections, filing, phones, responsible for composing quarterly newsletter, skin care purchasing, sales and inventory. From November 1994 to September 1998 (3 years 11 months) Beverly Hills, CA


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In a nutshell

Dina Fox's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 5 month(s)

Dina Fox's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 94% chance that Dina Fox is seeking for new opportunities

Dina Fox's Social Media Links

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