Customer Delivery Management Leader at Nokia
Bellevue, Washington, United States
System Support Manager, Vodafone Belgium/Italy
August 1998 to January 2003
Customer Delivery Management Leader
Greater Seattle Area
Head of Engineering & Operations (Customer Operations Management)
July 2011 to December 2018
Greater Seattle Area
Head of Care Services
January 2009 to July 2011
Head of Care Services, NAM CBT USA
October 2007 to January 2009
Senior Program Mgr, AT&T Mobility & Regional Operators USA
January 2003 to October 2007
What company does Dheeraj Budhiraja work for?
Dheeraj Budhiraja works for Nokia
What is Dheeraj Budhiraja's role at Nokia?
Dheeraj Budhiraja is System Support Manager, Vodafone Belgium/Italy
What industry does Dheeraj Budhiraja work in?
Dheeraj Budhiraja works in the Telecommunications industry.
💼 Past Experience
Dheeraj Budhiraja's work experience at MicrosoftDheeraj Budhiraja held the position of Systems Administrator at Microsoft from February 2001 to January 2003. At Microsoft, he was responsible for the development and deployment of web-based applications. He also managed the customer relationship with customers and Service workers. In this role, he was also responsible for the implementation and administration of Microsoft systems.
Dheeraj Budhiraja holds a degree in Project Management from Project Management Institute. He also has a degree in Electronics and Telecommunications from Savitribai Phule Pune University.
💡 Technical & Interpersonal Skills
Dheeraj Budhiraja has long experience in the field of engineering and operations support. He has held various engineering and operations support positions at Nokia, where he has played a leading role in developing and implementing various engineering solutions for the company. Additionally, he has been responsible for the direction and control of engineering operations support services at Nokia for a period of 7 years, overseeing a team of engineers who support a wide range of customers across a number of industries. In his previous position, he was also the head of engineering for care services at Nokia, responsible for the various aspects of providing customer service across a broad range of customers, including wireless, wireline, optical, and U.S. government customers. In this role, he was responsible for developing, leading, and controlling the engineering team responsible for providing professional support services to a number of wireless, wireline, optical, and U.S. government customers.Budhiraja has a long record of technological innovation and innovation leadership experience. He has a background in system design and engineering, having developed innovative solutions for a number of different products and services. He has a deep understanding of customer feedback, and he was able to focus his innovation and technical expertise towards developing new and better solutions for his customer base. He also has a deep understanding of cultural and customer adoption issues, and he was able to provide necessary support to his customer base in order to ensure that these issues were properly addressed.Budhiraja has aproven track record of customer service. He has a proven track record of providing high-quality service to his customers, and he has a deep understanding of customer needs and preferences. He is also very experienced in problem solving and resolving problems as they arise.Budhiraja is highly committed to his work and is a high-powered troubleshooting specialist. He is also highly systematic and organized, and is able to stay well ahead of any challenges he may face. He is a highly confident and capable leader, and he is able to manage his teams well.
Extraversion (E), Intuition (N), Thinking (T), Perceiving (P)
4 year(s), 1 month(s)
There's 85% chance that Dheeraj Budhiraja is seeking for new opportunities
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