Recruiter with diverse experiences in retail, agency, and tech recruiting currently helping candidates find their passion in one of the world's most innovative companies to work for! Career Overview: -Nearly 2 years (and counting) of recruiting experience with a focus on technical roles. -2 years of cumulative administrative experience supporting various departments -1 year of cumulative sales experience with strong customer service -3 months of managerial experience in sales and human resources -Recruited and trained over 100+ sales and product consultants in approximately 2 months -Experience with HRIS and applicant tracking systems (PeopleSoft, Bullhorn) -Sourcing tools: Monster, Dice, LinkedIn, Internet, Database, Referrals -Office tools: Microsoft Office Suite, Google Applications, Email -Social media: Facebook, LinkedIn, Tumblr, Instagram, Twitter

Inbound Sourcing Recruiter, Tech and Corp @ Primarily recruiting for software engineers and developers with front-end/UI and/or mobile experience, but I'm all ears with getting YOU through the pipeline. Let me help you find your #dreamjob! From May 2015 to Present (8 months) San Francisco Bay AreaRecruiter @ • Filled 17 roles, including 13 technical roles with stringent deadlines and requirements. • Source and recruit for hard-to-fill roles at client sites from job boards, LinkedIn, and company’s HRIS database utilizing a range of contact methods (calls, texts, e-mails, social media, etc.). > Some roles include developers, architects, project managers, directors, technical specialists, trainers, and desktop/helpdesk support as well as analysts specializing in QA, security, support, reporting/business intelligence, interface/integration, and build roles in the healthcare IT field. Other roles include full-time recruiters, sales and account managers, programmers, consultants, and interns for our firm. • Phone screen candidates to determine compatibility with the client and role responsibilities. • Act as the point of contact for candidates going through the interview process with clients. • Build and maintain relationships with candidates as well as update them on new opportunities. • Post and maintain openings on online job boards such as Monster, LinkedIn, and Dice, delegating responses to recruiter(s) assigned to that role. • Format candidate resumes to specific guidelines prior to their submission to roles. • Participate in suggesting optimizations to improve internal processes relating to recruiting. • Provide guidance and assistance to fellow recruiters on sourcing and recruiting strategies. • Facilitate recruiter meetings when lead and manager are unavailable. From February 2014 to May 2015 (1 year 4 months) San Francisco Bay AreaTalent Resource Lead Expert @ • Assisted all aspects of the recruiting process, including screening applicant pool for candidates, scheduling interviews, conducting interviews, assisting in hiring decisions, communicating offer decisions to candidates, and being the point of contact for candidates’ needs and concerns. • Led all aspects of the on-boarding process (20-30+ new hires/week), including facilitating background check completions, scheduling and running orientations, managing new hire processes and logistics, providing all necessary training, and remaining their point of contact. • Handled all HR procedures and inquiries (50+ items/week), including handling employee files, processing terminations, developing associates’ work schedules, tracking time-keeping, and making sure store is adhering to policy. • Supported the store as a manager, including overseeing performance of 250+ employees, providing model customer service, and helping with any concerns with customer interactions. • Acted as the office administrator, including ordering supplies and other administrative duties. From October 2013 to December 2013 (3 months) Greater Los Angeles AreaMarketing Coordinator @ • Coordinated and led all marketing initiatives for the opening of this Pasadena location, focusing on social media and on-the-ground tactics and campaigns. • Engaged in relationship-building efforts with neighboring businesses through door-to-door promotion and working with the Chamber of Commerce. • Built and maintained all social media and advertising efforts with Yelp and Facebook accounts having 4/5 stars and 4700+ likes respectively. • Researched potential promotional outlets and areas to drive revenue and brand awareness. • Aggregated a list of local organizations and schools within a 10-mile radius and contacted them about catering and fundraising opportunities. From June 2013 to August 2013 (3 months) Greater Los Angeles AreaMarketing, Media, and Web Productions Assistant @ • Updated website media and text content daily using Ingeniux’s content management system. • Edited and created webpages as requested in collaboration with the marketing department. • Utilized Google Analytics to quantify and report website traffic and usage. • Oversaw social media platforms such as Facebook and Twitter, aggregating and compiling the data found using Insights and Hootsuite, respectively, into weekly social media reports. • Captured and prepared photos and other visual media to be used for the web and social media using Photoshop and other multimedia editing software. • Communicated with vendors for media services such as event recording and production. From January 2012 to April 2013 (1 year 4 months) Business Development Intern @ • Drafted and presented a proposal to develop a tea and coffee shop as a social enterprise meant to serve the local senior population in the Little Tokyo district of Los Angeles. • Collected data on the viability and costs of starting the enterprise in the area. • Conducted research for the project as it relates to the needs of the targeted community. From January 2013 to March 2013 (3 months) Greater Los Angeles AreaAdministrative Assistant @ • Ran errands throughout campus dealing with confidential files and documents. • Created flyers and presentations for department and students using MS Office and Photoshop. • Managed student and faculty data in the Applied Management Research Program database. • Provided general assistance and administrative support for the Student Services department. From June 2011 to September 2011 (4 months) Cafe Worker @ • Provided optimal customer service to patrons with responsibilities including but not limited to cashiering, preparing food and drink items, and maintaining store cleanliness in a high-volume restaurant environment. From March 2010 to June 2010 (4 months) Operations and Administrative Assistant @ • Provided general administrative assistance and support to the company owner in addition to check balancing, taking phone calls, and performing data entry tasks. • Assisted with regular inventory, pricing, and stocking in company’s various shops inside LAX. • Acted as driver of company car to provide transportation of inventory to and from the airport. From June 2008 to September 2008 (4 months) Administrative Assistant @ • Provided customer service assistance and administrative support for the family business. From 2004 to 2008 (4 years)

B.A., Asian American Studies @ University of California, Los Angeles From 2008 to 2013 Summer Travel Study, Ethnic Studies @ University of Hawaii at Manoa From 2012 to 2012 Derick Ngan is skilled in: Recruiting, Sourcing, Applicant Tracking Systems, Building Relationships, Event Planning, Social Media, Microsoft Word, Leadership, Microsoft Office, Social Networking, Fundraising, Customer Service, Photoshop, Office Administration, Marketing