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Deepti Sardana

Salesforce Administrator/QA @ Salesforce

QA Engineer

San Francisco Bay Area

Ranked #1,013 out of 20,260 for Salesforce Administrator/QA in United States

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Deepti Sardana's Email Addresses & Phone Numbers

Deepti Sardana's Work Experience

Salesforce

Salesforce Administrator/QA

SFO, CA

Microsoft

SDET

August 2017 to February 2018

Redmond, WA

AT&T

SDET

July 2014 to June 2017

Bothell, WA

Deepti Sardana's Education

Doon Valley Institute of Engineering & Technology

Bachelor of Technology (BTech), Information Technology

2003 to 2007

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56% Left Brained
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Deepti Sardana's Estimated Salary Range

About Deepti Sardana's Current Company

Salesforce

Served as primary system administrator for the Salesforce.com environment with XXX+ usersResponsible in setup complex org for perf team test.Handled all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Helped team in Triaging the defects and provide them appropriate solution.Responsible to maintain regular internal system audits and prepare for upgradesResponsible to...

Frequently Asked Questions about Deepti Sardana

What company does Deepti Sardana work for?

Deepti Sardana works for Salesforce


What is Deepti Sardana's role at Salesforce?

Deepti Sardana is Salesforce Administrator/QA


What is Deepti Sardana's personal email address?

Deepti Sardana's personal email address is d****[email protected]


What is Deepti Sardana's business email address?

Deepti Sardana's business email addresses are not available


What is Deepti Sardana's Phone Number?

Deepti Sardana's phone (**) *** *** 343


What industry does Deepti Sardana work in?

Deepti Sardana works in the Information Technology and Services industry.


About Deepti Sardana

📖 Summary

Salesforce Administrator/QA @ Salesforce Served as primary system administrator for the Salesforce.com environment with XXX+ usersResponsible in setup complex org for perf team test.Handled all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.Helped team in Triaging the defects and provide them appropriate solution.Responsible to maintain regular internal system audits and prepare for upgradesResponsible to manage Salesforce.com data feeds and other integrationsCoordinate the evaluation, scope and completion of new development requests.Responsible to assist in training of new users, and grow the Salesforce.com skill set across the organizationWorked in Mobile platform including iOS and Android.Used Charles proxy for debug, verify issues and collected logs in Mobile environment,Experienced working in Sales Cloud, Service cloud and Mobile cloud.Effectively act as the liaison between our users, vendors and the application development teamsWork independently with members of the user community to define and document development requirementsTroubleshooting email campaigns, workflows, approval cycles, or auto-responders that generate excessive bounced mails.Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.Triaged Automation failed test cases and fixed them.Prepared documents and helped team to learn new features SFO, CASDET @ Microsoft Microsoft develops tools like cost management tool which is based on cloud platform. This is Financial project and tool name is Generic Cost Allocation which allows user to create/Modify rules to transform data already in the system. User can adjustment costs based on the rules. This tool is used to build various cost models provides the ability to create, modify business rules, fetch report, schedules rules to run, • Maintained Automation Framework in Visual studio using Selenium WebDriver.• Responsible to add scripts for new functionality.• Log defects found through automation script.• Worked in Agile methodology• Performed Functional Testing, Regression testing and smoke testing using automation script.• Responsible to setup the project, maintain document and execute the test cases via script.• Coordinated with team by providing them test script.• Written Test Scripts for Web applications and performed the testing before the deployment.• Implemented the continuous integration merged with automation for QA using Selenium etc.• Created test logs by using extent logs.• Deploy build using scripts.Environment: TFS, C#, Selenium, Azure, SourceTree(Git), Visual Studio, Sharepoint, Powershell From August 2017 to February 2018 (7 months) Redmond, WASDET @ AT&T AT&T is the world's largest telecommunications company. AT&T is the second largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States. The project was to tested third-party applications on AT&T devices, Tested preloaded applications like Email, AT&T browser, AT&T remote support etc. and certify them. • • Responsible to develop the test cases for Apps like Hiplink,Device Help, other Pre-loaded applications.• Reviewed the requirements and managed Test Artifacts in the SharePoint.• Analyzed the requirements for AT&T Device Help and written detailed UAT test cases for Mobile Application.• Tested app that works with medical devices like Glucose test machines, Weigh machines and Blood pressure machines.• Responsible to setup the project, document and execute the test cases in HP ALM.• Coordinated with team by providing them with test cases and test data.• Drafted, tracked, reviewed and analyzed defects using Application Lifecycle Management tool. • Performed testing of application on multiple Devices like Android (Samsung, HTC, Motorola) and IOS etc.• Performed Functional Testing,UAT, Regression Testing, Accessibility Testing and smoke Testing to check the application.• Written Test Scripts for Web applications and performed the testing after the deployment.• Maintained Automation Framework using Selenium WebDriver.• Tested RestAPI through Postman and automated as well.• Created automation Scripts using TestNG• Implemented the continuous integration merged with automation for QA using Selenium etc.Environment: ALM, Java/C#, Selenium with Maven, QC, ADB, Mobile platforms, RestAPI, TestNG From July 2014 to June 2017 (3 years) Bothell, WASDET @ Microsoft Microsoft develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services. Its best-known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. The project was involved in developing CRM project for internal use in which Employees can create their profile and add Colleagues to their network and endorse their skills.• Followed in Agile/Scrum process and participated in Daily Scrum Meetings, Sprint Demos and Retrospectives and next Sprint Planning discussions.• Setup the automation from scratch using Selenium and C# in Visual Studio.• Actively involved in manual testing and Automation testing using C# in .NET platform with Selenium tools.• Managed India offshore Team and organized daily meeting, assigned tasks .• Involved in daily stand-up meetings to review the progress of the testing and issues.• Attended Project Meetings with Cross Functional Teams, to discuss about the new features that will be implemented during the respective sprints • Interacted with developers to explain when required the software bugs and re testing the fixed issues.• Used Microsoft Test Manager (MTM) and Team Foundation Server (TFS) to Create Test Cases, Log Bugs and Generate Reports. • Performed walkthroughs and involved in review meetings. • Performed Comparison and Regression Testing at the end of each sprint before the review meeting.Environment: C#, .NET Framework 4.0, MS Team Foundation Server 2012, MTM,TFS, Selenium From February 2014 to June 2014 (5 months) Bellevue WaSDET @ IGT IGT,Reno,NV July 2013 – Feb 2014SDETIGT a multinational gaming company that produces slot machines and other gaming technologyThis project was involved in testing Bill validators and other peripherals used in Slot Machines. I have supported them with Manual/Automation testing• Started with Manual testing using Saas and then moved to Automation• Enhanced the automation framework to assure product quality effectively and quickly. • Maintained and managed the code with TFS and Perforce.• Creates, maintains, and review system documentation according to the IGT methodology (proposals, designs, test specifications, and other deliverables as necessary) for new and existing applications.• Accountable for technical issue resolution including diagnosis of problem, recommendations for workarounds, and defect correction.• Researches and applies new technologies, development techniques and best practices by leveraging experience, industry contacts, seminars, and books.• Continually test new features of different Games to have better product quality. Along with it, closely work with developers and other team members to fix the defect. From July 2013 to February 2014 (8 months) Reno, Nevada AreaSDET @ Microsoft Microsoft develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services. Its best-known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. This project name was “Microsoft Premier Online” , MPO , which provides support to their customers based on the package purchased.• Created the Test Cases based on the Requirements.• Automate BVT and Regression test cases using CodedUI.• Maintained and managed the code with TFS• Address any prod issues.• Capture traffic with the help of HTTP Watch and optimize the website.• Performed Accessibility testing including localization testing.• Review the test cases with developers and other team members.• Troubleshoot the environment issues.Environment: C#, .NET Framework 4.0, MS Team Foundation Server 2012,MTM, Coded UI, WCF, WPF,Http Watch From March 2013 to July 2013 (5 months) Greater Seattle AreaQuality Engineer @ Econnoisseur Econnoisseur provides Software Solutions to global clients by leveraging process, domain and people management expertise. econnoisseur developed tools for customers like Resume parser, ecommerce website like Payloadz. This project was involved in selling digital goods to anyone through ecommerce site.• Review Business requirements and high-level Documents to understand and meet the client requirements • Documented SDLC driven test Plan, Test WBS , high-level test cases and reviewed them with Program managers and Dev teams • Executed test cases and triaged bugs with the Teams and performed integration testing of all tools, pulled data and status reports on weekly basis and shared them with team members• Deployed builds in test environment for every Module and smoke tested the build delivered.• Tested of web services through Soap UI, DB testing , integration testing ,end to end testing of each module and deploy multiple hotfixes and work items requested by business• Created UAT environments and tested numerous new tools developed internally and provided demos to the team members in understanding the new features • Also, part of final QA testing and ran SQL queries used to verify the production data repairs and support issues during data Center move and disaster recovery exercises.• Involved in regression testing, stress testing, integration testing, Performance testing, and verify automation results related to various applications tools and maintain a flow among the releases.• Conducted backend testing of the application using SQL queries.• Analyze the results using LoadRunner Analyzer.• Used multiple kinds of protocols; Web UI, WSDL• Assisted in developing system test plans and documented Test cases after reviewing business requirementEnvironment: SQL Server 2008, C#,.NET Framework, Microsoft Team Foundation Server 2005 (MSTS 2005), Bugzilla, SoapUI From January 2009 to May 2010 (1 year 5 months) India


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In a nutshell

Deepti Sardana's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 1 month(s)

Deepti Sardana's Willingness to Change Jobs

Unlikely

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