I have worked in the automotive quality arena for over 25 years. I have a strong background in systems implementation as well as maintenance of quality systems. I have worked on many complex quality related issues driving teams to root cause and irreversible corrective actions. - Strong APQP knowledge and TS16949 knowledge. - I am an exceptional at multi-tasking. - I have been responsible from high level presentations to customers. - Proven track record with drastic PPM reductions as well as customer concern reductions year over year.

Director of Quality @ Develop, implement, manage and integrate a QMS for manufacturing plants. • Serve as the primary quality control resource for problem identification, resolution, and continuous improvement. • Manage quality control personnel on a day-to-day basis. • Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer. • Design, implement and document procedures for process control, process improvement, testing and inspection. • Establish and implement metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions • Perform root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements. • Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality. • Analyze customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and reproducibility. • Monitor vendor performance and establish criteria and rating system for critical vendors. • Review customer purchase orders, contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans. • Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel. • Report to management on quality issues, trends and losses. • Review suppliers purchase orders and establish supplier quality requirements. • Participate in internal and external quality audits. • Interface with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented. From August 2012 to Present (3 years 3 months) Auburn HillsQuality Manager @ • Monitor Customer website and performance of all USF Facilities to customer specific requirements. • Customer visits. • Assess and react to any performance issues. • Perform root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements. • Support any Customer specific audits. • Participate in internal and external quality audits. • Interface with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented. • Audit and review QMS systems. • Support implementation of new procedures and work Instructions. • Share Best practices across all plants. • Monitor Internal / External TS audit schedules. • Assure systemic corrective actions are implemented across all facilities from NC’s being found through Internal and External audits. • Customer visits to review performance and concerns at assembly plants. • Daily of reporting from Outside Rep.’s to identify potential issues before they become formal issues. From October 2010 to Present (5 years 1 month) Auburn HillsCorporate Quality Systems Manager @ Corporate TS16949 systems implementation and management of overall systems at various Plastech sites. Held the position of a Corporate Quality Manager responsible for the the Quality at all Plastech locations for all Ford related programs. Management of all customer metrics for the entire corporation. From July 1996 to September 2005 (9 years 3 months)

Macomb Community College Deborah White is skilled in: Quality System, Supplier Quality, Program Management, TS16949, APQP, Automotive, Management, PPAP, QS9000, FMEA, Lean Manufacturing, Injection Molding, Continuous Improvement, ISO/TS 16949, Molding, SPC, Business Strategy, Kaizen, 5S, Root Cause Analysis, Plastics, Manufacturing