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Dean Bergan

Manager - Technical Support @ ADP

Co-Founder/GM at IGNW

Oregon City, Oregon

Ranked #96 out of 1,915 for Manager - Technical Support in Oregon

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Dean Bergan's Email Addresses & Phone Numbers

Dean Bergan's Work Experience


Manager - Technical Support

1994 to 1997

Portland, Oregon Area


Systems and Internetworking Engineer (Various Roles)

1987 to 1994

Portland, Oregon Area

IGNW (InfoGroup Northwest)


Portland, Oregon Area

Dean Bergan's Education

Clark College

Telecommunications Engineering, 4.0GPA

ITT Technical Institute-Portland

Associate’s Degree, Electrical and Electronics Engineering, 3.8GPA

Dean Bergan's Professional Skills Radar Chart

Based on our findings, Dean Bergan is ...

Cause-and-effect oriented

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52% Left Brained
48% Right Brained

Dean Bergan's Estimated Salary Range

About Dean Bergan's Current Company


Frequently Asked Questions about Dean Bergan

What company does Dean Bergan work for?

Dean Bergan works for ADP

What is Dean Bergan's role at ADP?

Dean Bergan is Manager - Technical Support

What is Dean Bergan's personal email address?

Dean Bergan's personal email address is d****[email protected]

What is Dean Bergan's business email address?

Dean Bergan's business email addresses are not available

What is Dean Bergan's Phone Number?

Dean Bergan's phone (503) ***-*909

What industry does Dean Bergan work in?

Dean Bergan works in the Computer Networking industry.

Who are Dean Bergan's colleagues?

Dean Bergan's colleagues are Phil Taylor, Corey DeMarco, Danielle Brady, Desmond Jones, Elon Arbiture, Kalab Oster, Biviana Sparks, and Joe Bell

About Dean Bergan

đź“– Summary

Manager - Technical Support @ ADP From 1994 to 1997 (3 years) Portland, Oregon AreaSystems and Internetworking Engineer (Various Roles) @ ADP From 1987 to 1994 (7 years) Portland, Oregon AreaCo-Founder/GM @ IGNW (InfoGroup Northwest) IGNW is a Next Generation Solutions Integrator focused on helping our clients solve complex problems. We use our deep technical insights, local market knowledge, rock-solid relationships and reputation to create exceptional business outcomes for companies and people every day. We are US based, with global partnerships to deliver the industry's top technical solutions and best technical talent to every one of our clients. Our clients, contractors, partners and employees choose IGNW because we tackle the toughest problems, create best outcomes, and we care deeply about people while we do it. Our clients range from medium sized firms to the largest global enterprises who use technology as a competitive advantage and are seeking the best people, processes and solutions to execute on their vision. The reason we win is that our people are relentlessly committed to our client's vision and business success. The reason that our people are so relentless is because we are equally fanatical about their talent, their success and their well-being. Check out our new company at Portland, Oregon AreaDivision Vice President - Product Development @ CDK Global Reporting to the CTO, lead Product Development, Engineering, Operations and GTM activity across a diverse product portfolio. Develop integrated hardware & software solutions leveraging leading commercial off-the-shelf vendors and open source projects. Built & managed diverse US & India based engineering teams (7 direct reports, 60 overall). Drive development of SaaS & mobile apps in multiple areas. Restructured global engineering and product functions to meet evolving business needs. Drove advancements in software development processes, including project tracking and estimation, to support R&D capitalization and designed to reduce costs.Key participant in multiple work streams to spin-off CDK Global from ADP, overseeing supplier contracts, IT systems, hosting strategies and R&D tracking & reporting, resulting in stock growth of nearly 50% since IPO. (2014)Launched India operations expansion to support 24/7 software engineering & operational support, doubling engineering team size (with no growth in expenses) and improving quality & velocity.Drove initiative to establish Common Services Framework, supporting integrated application across 5 business units and improving customer experience.Tools: Salesforce, Oracle EBS, Atlassian (Confluence, Jira, Hipchat, Stash), Custom Business Tools, Cisco Collaboration Stack, MS Office.Methodologies: Agile, Scrum, Kanban. From 2014 to July 2016 (2 years) Portland, Oregon AreaDivision Vice President - Technology Solutions (2008-2014) @ ADP Reporting to the SVP North America Operations, oversaw product management, supporting 6 lines of business. Key member of Mergers & Acquisitions team, leading business process reengineering programs to drive global shared services programs and consolidation of engineering teams. Drove datacenter migrations & re-hosting efforts to move voice services & multiple apps, designed to reduce operating costs and minimize client impact. Led nationwide transition from Waterfall to Agile methodology.As key member of the Cobalt acquisition team, consolidated engineering teams and led digital marketing & advertising software builds, growing business 50%+ over 2 years.Led hosting operations consolidation project, creating one global hosting operation supporting 100+ applications on 7000+ global hosts, resulting in ~300% growth of SaaS based client base over a 5 year span.Launched cloud-based Voice as Service platform, growing revenue from $0 to $30M+ over 3 years across small, mid-market and enterprise segments.Key Clients: AutoNation, Lithia, Sonic, Asbury, Ford, Hyundai, General Motors, Mercedes.Tools: Software: Java, Spring, .NET, Flash, Javascript, Perl; Datacenters: IBM, HP, Cisco, IXIA, EMC, VMWare, Linux, Microsoft; VoIP Solutions, Cisco HCS, Broadsoft, ACME Packets, Sonus, Peering - Level 3/Verizon/Intermedia.Methodologies: Agile, Waterfall. From 2008 to 2014 (6 years) Portland, Oregon AreaVice President - Data Center, Network & Voice Engineering @ ADP Reporting to the VP Technology Solutions, oversaw product, hosting, digital marketing & advertising, and software engineering teams. Built core technology team to lead migration to SaaS/Cloud application delivery to customer base. As key member of European acquisition team, drove global collaboration of product offers & technologies.Led 6 extensive market analysis programs, developing business growth strategies, doubling revenue to $100M+ from 2005-2010.Acquired software assets from business entering bankruptcy and reengineered software to support continued business operations, resulting in $1M+ savings.Initiated, designed, built and implemented VoIP ISP business from the ground up, resulting in $50M in new revenue.Tools: Cisco, Fortinet, Webesense, Adtran, Polycom, Broadsoft, ACME Packets. Industry Events and Programs: Cisco Channel Partner, MSCP, Solution Provider, Cisco Gold Partner, Polycom Premium Partner, From 2005 to 2008 (3 years) Portland, Oregon AreaSenior Director, Network Solutions @ ADP Reporting to the VP Network Solutions, drove product advancements across 5 business lines while growing operations. Evaluated opportunities, developed business cases, researched technologies and built engineering teams to rapidly drive products & services to market. Established Microsoft reseller business to support IT growth in marketplace, building relationships with multiple vendors and suppliers while developing internal competencies. Launched migration of ERP as a Service, migrating application delivery from on-premise systems to the cloud. Built one of the industry’s largest extranets, creating a national network for automotive retailers to connect to ADP’s cloud-based applications & services.Built Cisco IPT business during VoIP’s industry emergence, establishing business processes and organizational requirements, resulting in growth from 0 to 50K+ users.Launched North America’s managed services business, conducting market analysis on network management platforms while building platforms and network operations center. Implementation increased annuity-based revenue to 80%+ of annual earnings. Tools: Cisco, Unified Communication Manager, ISR, Catalyst, US West. Industry Events and Programs: Cisco Channel Partner Development From 2000 to 2005 (5 years) Portland, Oregon AreaDirector, Network Solutions (1997-2000) @ ADP Reporting to the VP Technology Partnerships, oversaw network sales & implementation including business development, vendor management, marketing and staff/client training. Grew from startup unit to achieving ~$6M in revenue within two years. Hired & developed engineering & project teams, growing from 3 to 55+ while maintaining profitability. From 1997 to 2000 (3 years) Portland, Oregon AreaSabbatical @ Consultant After 20+ years in the IT field it was time to take a break and spend time with friends and family. During my sabbatical, I traveled Europe with my family for over a month, took an amazing motorcycle journey through California, spent quality time with my family, learned some new things and met some amazing people. I also took the time to reflex on what I enjoy and meet with some great mentors & friends in my life. I met Andy Cadwell (Managing Partner at IGNW) this fall and found we had many mutual interests and a desire to build a new type of company. So.. I cut my sabbatical short and joined the team at IGNW after the start of the new year. From July 2016 to December 2016 (6 months) Portland, Oregon Area

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In a nutshell

Dean Bergan's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

3 year(s), 8 month(s)

Dean Bergan's Willingness to Change Jobs



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