Design, Development, Consultancy, Configuration, Installation, Deployment, Support Currently specialising in client facing consultancy, configuration and development for CRM 2013 online, holding workshops, development for integration pieces - SSIS scripts and custom web services hosted on Azure. Microsoft Dynamics CRM (4.0,2011,2013) Scripted installations, upgrades, customisation, data migration, data cleansing, SureStep methodology, deployment of managed solutions, planning for DR, client support, resolving Outlook client issues and configuration, configuring of the email router / server side synchronisation, internal training, plugins, web services, documentation, JavaScript, using third party applications e.g. SMS web services, Postcode lookups SharePoint (2007,2010,2013) Customisation, configuration, branding, support, data migration e.g. using AvePoint, configuring FBA, web parts, C# development, Scripted installations Consultancy Requirements gatherings, project delivery, writing of technical documentation, working with clients during development, workshops, demos, support including remotely, phone and on site Development C#, JS, Kendo, KO JS CRM & SharePoint APIs PaaS InfoPath (2007,2010) Building forms for SharePoint sites i.e. Expenses, holiday requests, appraisals producing coded and codeless solutions. SQL 2008, 2012 Visual Studio 2010, 2012 Windows Server 2008, 2012

Senior CRM Consultant @ From August 2015 to Present (5 months)

2.1 BSc Hons, Mathematics and Computer Science @ Queen Mary, U. of London From 2007 to 2010 A, A, B, b, Maths, IT, Business Studies, Psychology @ St Dominic's Sixth Form College From 2004 to 2006 GCSEs @ Watford Grammar School for Girls From 1999 to 2004 Davina Sungum is skilled in: Java, Microsoft CRM, C#, ASP.NET, InfoPath, Software Installation, JavaScript, Visual Studio, CRM, Microsoft SQL Server, Microsoft Dynamics, SSRS, .NET, Software Development, Requirements Gathering, OOP, Business Intelligence, Solution Architecture, Web Services