President | Executive Recruiter @ FPC Crystal Lake
Director - Process Improvement @ Sears Holdings Corporation
Region General Manager @ Sears Holdings Corporation
MS, Manufacturing Management @
Darrin Davidson owns and manages FPC Crystal Lake, a national Executive Recruiting company, focused on Manufacturing with an emphasis in the areas of Supply Chain, Operations, Engineering, and Continuous Improvement (Quality, Six Sigma, and Lean philosophies). In this role he is responsible for engagements that include executive search, custom talent acquisition projects, talent pipeline assessment and management,
Darrin Davidson owns and manages FPC Crystal Lake, a national Executive Recruiting company, focused on Manufacturing with an emphasis in the areas of Supply Chain, Operations, Engineering, and Continuous Improvement (Quality, Six Sigma, and Lean philosophies). In this role he is responsible for engagements that include executive search, custom talent acquisition projects, talent pipeline assessment and management, hiring process evaluation, process mapping and succession planning.
Darrin has over 25 years of senior leadership experience in the areas of Manufacturing, Supply Chain and Consumer Services. Darrin is a Six Sigma Master Black Belt and has held the positions of Senior Director - Consumer Products, Director - Parts Supply Chain, Region General Manager and Quality Manager with GE Appliance/Capital and Sears Holdings Corporation. In his early career, Darrin enjoyed the challenges and creative process of the automotive industry as an Engineer with Ford Motor Company.
A proud alum of Rose-Hulman Institute of Technology, Darrin holds a Bachelor's degree in Mechanical Engineering, as well as a Master's Degree in Manufacturing Management from Kettering University (GMI). Darrin enjoys spending time with family and friends, especially his bride of 25+ years and their college-aged son. He is an avid golfer, reader, community volunteer, traveler, and home project DIYer.
Darrin works closely with clients and candidates across many areas of Manufacturing and Operations. He specializes in, but is not limited to, Supply Chain, Continuous Improvement (Quality, Six Sigma, Lean, etc.), Engineering, and Operations.
President | Executive Recruiter @ From June 2013 to Present (2 years 5 months) Greater Chicago AreaDirector - Process Improvement @ Sears Holdings Corporation is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard. We are the nation's largest provider of home services, with more than 14 million service and installation calls made annually
Responsible for leading step-level process changes in the Delivery and Installation business for Sears Home Services, This business generates annual revenues of ~ $380M and executes 4.8M service events.
Reduced overall damage expenses by $24M annually; improved customer service resulting in $2M in additional revenue retention. From September 2011 to May 2013 (1 year 9 months) Greater Chicago AreaRegion General Manager @ Responsible for largest appliance delivery and installation service organization in North America; annual revenue in excess of $143M; 1.7 million annual service events; led a diverse team of over 700 associates and third-party contractors spread across 37 separate cross-dock and warehouse operations.
Created synergy and value across the facilities, building an efficient, cost-effective, ISO certified operation across all customer service events. Removed over $12M in operating costs.
Drove improvements in damage rates, first time completions, and product returns, which resulted in a 9% improvement in Customer Satisfaction scores. From 2006 to 2011 (5 years) Greater Chicago AreaDirector - Parts Supply Chain @ Responsible for $400M supply chain network. Led a team of over 300 associates and fifteen managers across six regional distribution centers in support of nearly 10,000 techncians nationally.
Served as a change leader to drive end-to-end process improvement, with focus on assessing operations; establishing standardized systems, metrics, policies and processes. Implemented a Continuous Improvement culture.
Attained annual productivity improvements of $2M, while reducing inventory levels 10%. From 2004 to 2006 (2 years) Greater Chicago AreaRegion General Manager - Carry In Repair Services @ Responsible for daily operations and strategic planning for nine facilities comprising $50M in annual revenue. Led a team of over 1000 technicians and thirty-six managers.
Transformed organizational culture to a productive, energized, winning environment. Demonstrated love for problem solving, a disciplined approach to process improvement, and responsiveness to ever changing operating environments.
Led organization to achieve "Region of the Year" in first year of leadership, based on balanced scorecard in cost, operating, customer and associate metrics. From 2001 to 2004 (3 years) Greater Chicago AreaSenior Director - Consumer Products @ GE Capital is an extension of GE's rich heritage of building and supporting growth. Investing in the sectors we know best, we can provide more than just financing: We bring insight, knowledge and expertise to every loan. And as a result, businesses that finance with GE Capital benefit from the global know-how and expertise of GE. Around the world, we're helping our customers to invent more, to make more, to sell more and to do it all with greater efficiency. We're helping companies in ways that no other bank can.
Because we're GE.
Any bank can help you finance. Only a builder can help you grow.
GE Capital - Auto Financial Services was a leader in the automotive financing world. They created the first auto "lease" for general consumers and pioneered various other financial products.
Responsible for strategic planning and development of loan and lease products for a $12B financial services business. Led process improvement efforts to reduce errors and cycle time in product launches. From 2000 to 2001 (1 year) Greater Chicago AreaMaster Black Belt (Six Sigma Quality Leader) @ Directed strategic and daily quality operations for a variety of functions. Worked closely with business leaders to identify and measure core processes as well as prioritize improvement projects. Led team of three Master Black Belts and seven Black Belts From 1998 to 2000 (2 years) Greater Chicago AreaQuality Manager @ Directed strategic and daily quality operations for $850M refrigeration manufacturing facility. Led team of six engineering managers, 57 quality professionals and 57 hourly technicians, inspectors and auditors. From 1996 to 1998 (2 years) Bloomington, Indiana AreaVarious Manufacturing roles @ Program Manager - Pricing & Productivity
Production Control Leader
Site Project Manager - Energy Program
Production Engineer From 1988 to 1998 (10 years) Process Engineer @ Led various new product introductions across the passenger car lines. From 1986 to 1988 (2 years) Greater Detroit Area
BS, Mechanical Engineering @ Rose-Hulman Institute of Technology From 1982 to 1986 MS, Manufacturing Management @ Kettering University From 1991 to 1994 Darrin Davidson is skilled in: Multi-site, Six Sigma, Manufacturing Management, Depot Repair, Project Portfolio..., Field Operations, Consumer Services, Distribution Management, Profit & Loss Management, Productivity Improvement, Warehouse Management, Customer Service, Large Group Facilitation, Cross-functional Team..., Manufacturing..., Income Statement, Leadership, Change Catalyst, Process Improvement, Operations Management, Workshop Facilitation, Team Leadership, Distributed Team..., Supply Chain Management, Inventory Management, Retail, Supply Chain, Logistics, Vendor Management, Strategic Planning, P&L Management, Team Building, Customer Satisfaction, Inventory Control, Transportation, Product Development, Change Management, Budgets, Profit, Operational Excellence, Forecasting, Pricing, Warehousing, Manufacturing, Management, Continuous Improvement, P, Purchasing
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