Experienced leader skilled in organizational and technology transformation, business alignment, creativity, vision and quality service delivery. Proven success in building high performing teams and creating strategic initiatives which enable medium and long-term business objectives. Extensive experience in building enterprise applications, infrastructure, architecture, requirements analysis, project/program management, risk management, that result in successful delivery, on time and within budget. Global experience in industries including; biotech/bio pharm, retail, manufacturing, software, healthcare, financial services and NGO. Solid track record in delivering technology strategies/solutions to internal and external customers/partners, and strong skills in developing and motivating teams, and implementing process improvement (Agile,TQM, ITIL, SDLC). Background in graphic design, photography and product management.
Specialties: Strategy, Enterprise Architecture, Application Development, Salesforce.com, Business Process, Workday, Operations, Mobility Strategy, Infrastructure, Campaign Management, Marketing enablement, Security, Disaster Recovery, Business Continuity, Recruitment, HCM,Budget Management, Contract review, Vendor Negotiations, Contract negotiation, ERP, Business Intelligence, Data architecture, ETL.
Director, Head of Information Technology | Information Security Officer (ISO) @ From September 2014 to Present (1 year 4 months) Sr. Technology Architect @ Providing services including; Enterprise Architecture through Service Delivery for a portfolio of applications/infrastructure in the healthcare vertical.
- Complex data driven applications processing data warehouse data feeds using Informatica, Oracle Data Integrator and SQL.
- Web based UI applications(Optum), utilizing web, java and flash components
- Build Technology roadmap for core business unit From June 2013 to August 2014 (1 year 3 months) Greater Boston AreaDirector of Applications & Architecture | CTO @ Approached to join City Year technology leadership to develop a strategic technology roadmap to support scale, this encompassed: platform architecture and modernization of applications that run the enterprise. Strategically move all applications to best-in-class cloud/hybrid cloud platforms. Implement ETL/data warehouse architecture to support sophisticated cross enterprise business analytics, business process, data warehousing and data integration between platforms. Leverage technology implementation to enable the organizational transformation necessary to meet aggressive and ongoing scale and delivery objectives.
Some projects include: Enterprise content management using Sharepoint 2010, Google Apps platform, CRM system for recruitment, fund raising, grant mgmt., sales and marketing automation, ERP system for financials, payroll, hcm utilizing the Workday platform, force.com application for collection of student intervention management and analysis, enterprise ETL to support integrations for portfolio platforms utilizing Informatica power center, Collaborate with CMO to build strategy for new web platform and integration of CRM/Marketing automation. From November 2010 to April 2013 (2 years 6 months) Greater Boston AreaSr. Manager of Enterprise & Infrastructure Applications @ Leading a team focused on worldwide messaging/collaboration, Novell file and directory services, Citrix and remote application delivery operations for a leading 4.32B Global Biotechnology organization. Managed global monthly data center maintenance activities. From March 2006 to November 2009 (3 years 9 months) Sr. Technical Project Leader | Architect @ Led an operations team focused on global messaging, collaboration and mobility operations for a leading $18B off-price retail organization including Homegoods, Marshalls and TJMaxx. Created Mobility program to enable associates collaboration across the globe. Responsible for discovery and compliance within the messaging architecture. From July 2003 to March 2006 (2 years 9 months) Dir. of Desktop and enterprise application architecture @ Responsible for architecture, operations management for; desktop, Lotus Notes
messaging and applications for 7000+ users worldwide to build a world class IT organization. Responsible for remote access architecture and support for Compuserve, Shiva Lanrover, VPN implementation and productization.
Managed a global team focused on infrastructure integration for corporate acquisitions which included: 14 offices worldwide, network, messaging, application, information security, telephony, remote access, IT policies, support and data center operations (net operational savings in excess of $1.5 million). From 1998 to 2002 (4 years) Greater Boston AreaSystems Consultant @ Designed and implemented the Lotus Notes Messaging infrastructure and migration from cc:Mail for 6000+ employees world-wide. Maintained and administered the existing cc:Mail messaging environment. Responsible for Windows NT and Novell system administration, remote access, messaging security, change control and videoconferencing support. From 1997 to 1999 (2 years) IT Operations Applications Manager @ Developed and managed operational applications such as monitoring tools, intranet website, enterprise faxing/paging and groupware. Performed Messaging administration duties. Managed a 7 person Helpdesk serving 9 national offices covering 800+ users. From 1994 to 1996 (2 years) R&D, Customer support, Product Management @ From 1990 to 1994 (4 years) Production Designer @ Production designer working on the first textbook done completely electronically. The book was entitled "Informal Geometry" both the student and teacher editions. Over 3000 illustrations were recreated for the design of this textbook. The book was quickly adopted by the Texas school system, which is influential in adoption of textbooks in the US. From 1990 to 1993 (3 years)
Newton South High SchoolFoundation @ The University of the ArtsBachelor’s Degree, Major in Photography @ Rhode Island School of Design Darren Tong is skilled in: Cloud Computing, Integration, Enterprise Architecture, SDLC, ITIL, Enterprise Software, Business Intelligence, IT Management, Data Center, Software Development, SharePoint, Strategy, Information Technology, CRM, Security