Darin Herteen's Email

Network Engineer @ • Engineer and design advanced packet networks utilizing IP, MPLS, and Ethernet technologies • Serve in a project management role to implement network designs • Provide third level technical support and subject matter expertise on Cisco switches and routers • Research and test new and existing packet technologies, equipment features and functionality • Help Product Specialists Sales Executives educate customers and promote network products and services • Work with affiliated companies, consultants, network partners, and other carriers to ensure compatibility in network design and functionality • Monitor Internet traffic utilization network wide and provide reporting information for billing systems • Forecast Internet traffic demand and maintain ample capacity on network and backbone uplinks From November 2014 to Present (1 year) Des Moines, Iowa AreaLead Network Technician @ • Provide technical leadership, mentoring, and assistance to Packet Technicians • Provide network support for IP, Internet, MPLS, and Ethernet networks • Solve complex network and network equipment issues involving complex configurations • Install, configure, upgrade, and repair Cisco routers, switches, and other data networking equipment • Work with internal groups and vendors to ensure the network is successfully supporting a variety of network based applications such as Internet, VoIP, and Video • Provide detailed and clear communications to management, internal groups, and customers • Work to completion a variety of complex projects involving new equipment, services, or technologies • Installation of IP, Internet, MPLS and Ethernet customer networks • On-call duties From February 2012 to November 2014 (2 years 10 months) Network Technician / Installer II @ • Provide network support for IP, Internet, MPLS, and Ethernet networks • Solve complex network and network equipment issues involving complex configurations • Install, configure, upgrade, and repair Cisco routers, switches, and other data networking equipment • Work with internal groups and vendors to ensure the network is successfully supporting a variety of network based applications such as Internet, VoIP, and Video • Provide detailed and clear communications to management, internal groups, and customers • Work to completion a variety of complex projects involving new equipment, services, or technologies • Installation of IP, Internet, MPLS and Ethernet customer networks • On-call duties From April 2006 to February 2012 (5 years 11 months) Project Manager / Network Engineer @ Performed schedule and cost planning for infrastructure analysis, assessment of alternative solution and network design within the offer submitted to Peoples Electric Company and WillNet Inc in Oklahoma City, Ok for LMDS solution for VoIP deployment. Reviewed security products and architectures for inclusion as corporate standards. Provided system security support for Linux and Microsoft Windows 2003 Servers and XP stations. From May 2005 to March 2006 (11 months) Network Administrator @ Involved project management for system conversion away from Unisys NX Clearpath Mainframe operations enviroment to client/server based Microsoft Windows 2000 Active Directory operations enviroment. Deployment of workstations and servers at 3 locations for a publishing firm. Project included product and work environment assessments, cross-departmental team building, corporate communications planning, ROI analysis, and development of comprehensive project plans partnered with off-shore developers in Microsoft Project 2000. Worked with Unisys GSM Consulant (CCIE) in the design and implementation of a robust security policy to protect internal network against unauthorized access, and to make provisions for disaster recovery in the event of successful intrusion/attack. Accomplished with PIX 513, VPN 3000 Series Concentrator, ACS 3.0 for W2k and IPSEC configurations. Provided Risk Assesment - identified and recommended solutions to minimize risk to corporate environment From July 2002 to October 2003 (1 year 4 months) LAN/WAN Technician @ Lead technician for all system management, maintenance, and repair of Trintel Communications WAN/LAN network environment between Irving, TX-West Des Moines, IA-Whitmore Lake, MI office locations. Responsible for configuring, identifying, isolating, maintaining, and resolving problems with Cisco series routers for LAN/WAN site-to-site connectivity Deployed critical on-site LAN/WAN equipment, performing additions, relocation, and changes to remote offices and their equipment. Tracked and documented all physical inventory movement/changes for Midwest region. Maintained required levels of documentation and mission critical equipment for disaster recovery procedures. Administered NT 4.0 network, MS Exchange, Cisco PIXs, Cisco Routers, Veritas Backup, managed IDS Server. From August 2001 to June 2002 (11 months) Intern / Network Administrator @ From January 2000 to July 2001 (1 year 7 months)

Des Moines Area Community College From 2000 to 2002 Darin Herteen is skilled in: Network Engineering, Network Design, MPLS, RSVP-TE, VPN, Routers, BGP, IPv6, Cisco Technologies, Switches, IP, VoIP, Networking, Network Administration, Telecommunications, IOS-XR, Wireless, Cisco Routers, SIP, WAN, Firewalls, Network Security, Active Directory, Servers, Linux, OSPF, Ethernet, System Deployment, LAN-WAN, Cisco, LAN/WAN, CCNA, MPLS VPN, Carrier Ethernet, Broadband, TCP/IP, IOS-, NX-OS, Troubleshooting, Security