A visionary leader capable of analyzing long-term scenarios and business models, feasibility, risks, startup requirements, and payback. Able to deal with ambiguous data and interpersonal relationships to lead the team into new opportunities and optimal solutions. Demonstrated competence integrating ethical creativity with servant leadership skills sensitive to in stakeholders across departments and functions, as well as external stakeholders comprised of competing interest groups. A multi-certified hands-on professional manager with concrete experience in distributed leadership for teams designing, implementing, managing unified voice/data communication networks using a variety of hardware platforms, operating systems, network components, and infrastructure. Excellent people skills ranging from authentic dialogue to interactive use of the Learning Organization as a means for empowering and supporting collaboration in the organization’s culture. Expert in project management, including evaluating, budgeting, cost-reduction, designing emerging technologies in the data center with security network operation, leading projects in the integration of security with disparate systems, planning large-scale network roll-outs, and managing daily operations. Track record of being able to stay ahead of the change curve.
Proven “hands-on” ability to lead, audit, correct seamless implementations, and deliver next-generation security solutions improving revenues, margins, and workplace productivity.
Specialties: Certifications: CCNA, MCSE, Network+,Security+,BSAC, AccessData Certified Examiner (ACE), National Security Agency (NSA) Certifications 4011-4016,Gaduate certificate in Cybersecurity from from University of Dallas, in Dallas, TX which is only one of seven universities in the world designated by the NSA and the DHS to meet all six NSTISSI/ CNSS standards 4011, 4012, 4013, 4014, 4015 and 4016.
Senior Project Specialist (East Region Project Manager) @ As a senior project specialist responsible for planning, designing, executing, installing, and architecting all technology services for east region with international airports. Successful on-time and within budget completion of small to large mission critical capital project for airports, command centers, call centers, and cargo facilities. Extensive technical management encompassing, project management, installation, configuration, security, upgrades, implementation, and diverse software
• Southwest Airlines/AirTran Merger – completed airport consolidations – BUF, DTW, LGA, NAS
• Station/Cargo Openings – BZE, DAY
• Airport Terminal/Concourse Renovations/Moves – BOS, BUF, EWR, LGA, MDW, MKE, MSP, OMA, PHL, PIT, SDF
• Airport Master Plan – MDW, BNA
• Special Projects – Business Case Air-to-ground International Radio Standards, Ground-to-ground Radio, Chicago Airport Tower FIDS, Chicago Command Center, Lighting Notification, PIT Mobile Cart, Wireless Rollout, Infrastructure Standards, Amadeus UAT Testing
• Managed output services - Interface with internal and external service specialists and software / hardware: Dell, Cisco, Toshiba, technicians, regarding the coordination of project installations
• Serve as liaison between the customer and business partners / technology teams/ Security/PCI Compliance
• Provide analysis, diagnostics and resolution and take corrective action security vulnerabilities
• Provide Leadership status of issues and resolution of any problems and / or outages
• Problem management of open cases on all calls, track open cases, escalate end-user problems, and follow through to ensure resolution and closure
• Participate with international community, system developers, and business partners during implementation phase of application rollouts
• Point of contact internal and external customers, questions, problems, or information pertaining to technical issues
• Collaborate on architecture, requirements, security, standards, and new policies From March 2013 to Present (2 years 10 months) Dallas/Fort Worth AreaSenior Information Technology Engineer (Network) - Aviation Electronic Systems Management @ This position performs oversight and management for Information Technology, Love Field Modernization Projects (LFMP), programs and technical activities within the Department of Aviation (DOA). The position delivers business solutions and projects that meet the customer requirements and expectations. This position manages project staffs consisting of technology professionals, vendors, and third-party contractors who support the project.
• Design Architecture Network, IP Addressing, and Routing
• Architect Implementing Nexus 7000, 5000, and 2000 in the two data centers
• Deployed Multiple Catalyst 3750-X Series Stacks across thirty telecommunication rooms
• Configured and Deployed two HP Blade Systems C7000 enclosures supporting critical systems: SCADA, BAS/BMS, PMS, Access Control and Airfield Lighting
• Design and implement access control system, servers, and logical network supporting the door controllers
• Implemented fully redundant public paging design across entire airport
• Architected and implemented the 7 million dollar new video surveillance at Love Field Airport. The petabyte system and SAN with multi-port IO data storage over seventeen areas, sixty network video recorders spread across two data centers.
• Rolled out the architecture for over five hindered indoor/outdoor Avigilon HD cameras supporting video analytics, facial-recognition, tampering alerts, and mobile phone alerts.
• Implemented the airport Video Surveillance System (VSS) viewed in the Command Center supporting the Dallas Police Department
• Integrated access control, background checks, fingerprinting, and access control systems as part of the Criminal Justice Information System (CJIS) for the airport.
• Authored the document retention policies and procedures for sensitive security information
• Implemented standards and chain of custody policies/controls involving PII and sensitive information
• BAS/BMS Design for Air Control Units in two data centers From July 2011 to March 2013 (1 year 9 months) Technology Solutions Specialist @ Technology Solutions Provider Network is a privately owned innovative Technology Services Company devoted to Unified Communications, Managed Services, IT consulting and Information Assurance.
Rackspace Inc.
http://www.rackspace.com
Maintaining the data center environment. Ensuring all customer server environments is secure, operational, and highly available. Proactive monitoring, support, and scheduled maintenance preparation. Performing operational standards, supporting data center critical infrastructure, server operating systems, troubleshooting server hardware and software, responding to impacting events, and performing schedule maintenance activities.
Spring Communications Inc. - Advanced Implementation of IP Telephony at MidTexas International Center Inc. Phase I Implementation Asterisk (Unix) SoftPBX and SIP Phones with integrated legacy telephone network.
Cable Management Systems implementation, IP Network designs, VLAN, Wireless and advance routing.
Builds, upgrades, configures, provisions and installs servers from scratch spanning several different platforms and configurations.
Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware.
Responds to customer impacting events. Upgrades and downgrades servers. Removes hardware from server environments.
Monitors all Electrical, Mechanical and Emergency Generator systems and reports issues as appropriate.
Performs routine maintenance activities on customer server environments.
Assists in the planning of server environments. From March 2010 to July 2011 (1 year 5 months) IT Manager @ Responsible for long-term strategic information technology planning, including the day-to-day operations, providing comprehensive solutions for integrating hardware, software, network and people.
Provide technology leadership, developing, and implementing system and network architecture to support the family assistance, resale, distribution center, adult health center clinic, food pantry, housing, seasonal programs, counseling, and vocational/education training.
Designed CISCO ASA5505, ASA5510 VPN Site-to-Site Network Solution
Telecommunication and Network Implementation for (POS) Retail Site Implementation
Redesigned existing Active Directory Network, Microsoft Exchange and consolidated six domains.
Reorganized the network for unified communication including authoring a document to secure Cisco donation in equipment with a retail value of $20,000 including 5yr support. All work for the project included a Cisco Smart Business Design. The organization can order 20k of retail value equipment each year costing no more than $2000.
Led the implementation for non-profit successfully integrating a suite of applications for Health Care Center for (EMR) Electronic Medical Records and (PM) Practice Management solution involving scheduling, medical history custom modifications to accommodate existing in-house prosperity family assistance suite of applications. Designed and launched the training for clinics, optimized training documentation prior to go-live and designed custom modifications to accommodate special needs for HL7, EDI interface, device integrations, tasks management, and e-prescribing and patient research tools. The accomplished by implementing and integrating Soapware modules to provide the core functionality for multi-location exchange for lab results, and electronic record sharing. From March 2010 to August 2010 (6 months) Vice President and Chief Information Officer @ The Chief Information Officer qualifications include providing technology vision and leadership for developing and implementing information technology IT initiatives that improve cost effectiveness, service quality, and business development in a constantly changing, competitive marketplace. CIO responsibilities include leading the Andrews network in planning and implementing enterprise information systems to support both distribute and centralized transport and businesses operations and achieve more cost beneficial enterprise wide IT operations. This position included “hands on” strategic and tactical planning, development, evaluation and coordination of the information and technology systems for the Andrews enterprise network. CIO additional responsibilities include the management of multiple information and communications systems and projects, including voice, data, imaging and office automation. In addition the CIO reports to the President –COO of Andrews Transport and supervises the organizations information systems internal and external staff as well as all IT vendor relationships. The CIO is responsible for coordination, facilitation, and consultation with all Andrews’ network staff on information systems, communications, and management systems initiatives.
Andrews Transport is a bulk liquid petroleum and chemical tank truck operator that transports liquid bulk products throughout the US and in Canada and Mexico. Andrews Transport is an ISO certified over-the-road tank truck division with annual sales revenue between $50M-$100M with 250 -100 employees. Andrews Logistics is an asset-based transportation solutions provider.
Andrews Logistics provides dedicated resources, to include equipment and drivers. In addition to a dedicated carrier the company is a dry van truckload services provider. Including providing warehousing, distribution and cross-docking with annual sales revenue between $25M-$75M with 100 -150 employees. From August 2002 to February 2009 (6 years 7 months) Director of OSS @ Clearwire Corporation is a high-speed wireless Internet service provider for consumers and businesses. Recruited as the Director of Operations System Support (OSS) by Clearwire Inc. prior and post the initial public offering, the position responsibilities was to build the first back office version of integrated application to support the future nationwide 4G mobile Internet wireless network. In addition to back office systems project the best-in-class model was to be fully integrated with a suite of application and establish the network support teams and Internet wireless access options using the private 2.5 GHz. spectrum. The Director of Operations Systems Support (OSS) qualifications include cohesively working with executive management to build and develop the back office information technology support applications. In addition to the management of the OSS group additional responsibilities involved participating in cross-functional teams to establish the Network Operation Center (NOC) and the Customer Care in Dallas, Texas. Later the company was sold.
• Crafted technology plan to acquire, integrate, develop and implement ERP (Oracle, Radix, Remedy, SNMPc, MRTG) enterprise database development.
• Implemented a turnkey fully integrated Order entry/Order Management Billing System, Financials, Sales Force Automation, Asset Management and Operations/Engineering Support Systems.
• Successfully migrated and consolidated existing ASP/Cold Fusion web based billing system, trouble ticket database, IT support and engineering systems to new platform.
• Minimize the application development staff level requirements through vendor selection and contract negotiations saving the company in annual staffing fees.
• Manage the web application development and integration to support the ITFS Spectrum Alliance for one of the largest 2.5 GHz footprints in the country. From 2001 to 2002 (1 year) Director of Technical Support @ As the Director of Technical Support qualifications include reengineering technical support services network which managed an end-to-end basis, 24 hours a day, seven days a week from our network operations center (NOC) in Dallas, Tx. Responsibilities include “hands on” approach supporting intelligent routing on existing network to carry subscriber content requests and fulfillment across network. The entire technical support operation under management consisted of approximately 100+ people including managers, supervisors, engineers, field engineers, inside sales and support specialists. The network scaled to OC-48 and later installed 47 POPs, serving 48 markets, covering 18,000 routed miles at the end of 2000. The work involved a number of quality hardware vendors through strategic affiliations with Adaptive Broadband, Lucent Technologies and Nortel Networks, to deliver customized network solutions ensuring consistent quality and interoperability between private, national network infrastructure and the multiple broadband access technologies used to provide the "last mile" access that connected subscribers' premises to the POP. I(3)S, Inc. the original name was a leader in providing broadband Internet access solutions and content. I(3)S, Inc. was renamed pre-IPO to BroadbandNow. BroadbandNow offered a suite of high-speed, high-bandwidth Internet and customized broadband content services and applications. BroadbandNow utilized multiple broadband access technologies, including cable modem, xDSL, Ethernet and wireless to connect subscribers directly to network. Technical Support provided support for partnering agreements with utility companies, such as Northern States Power, Seren Innovations, property managers and owners and real estate investment trusts, or REITS, such as Archstone Communities, AvalonBay, Camden property and Forest City Residential; and private cable operators, or PCOs such as Direct Digital Communications, Global Interactive and GTE media Ventures. From 1999 to 2001 (2 years) Technology Solution Provider @ As a senior level Technical Solution Consultant responsibilities include providing a complete spectrum of custom-designed solutions, including design, integration, implementation, and day-to-day management for WAN, LAN, Servers, Internet/Intranets and desktops.
Work and manage a team of analyst to provide expertise in the successful integration, management and support of network and system components, including network hardware from multiple vendors, collaborative groupware, multiple operating systems, network protocols, client server infrastructures and network security facilities.
As part of Sprint’s data unit that designs and delivers networks using networking and system components from throughout the industry. Sprint acquires Paranet, Inc., a leading provider of integration, management and support services for distributed computing technology. Sprint Paranet provides data management services that extend from the desktop to local and wide area networks.
ACHIEVEMENTS:
Golden Eagle Award From 1997 to 1999 (2 years) IT Manager @ Network Engineer/IT Technical Manager qualifications include advanced application and data (Frame relay, LAN/WAN and Internet) circuits and equipment in the Dallas/Ft. surrounding cities include associated private line (SONET Transmission, Asynchronous Multiplexers, Digital Cross Connects, Channel Banks and Telemetry equipment. Manage the WAN/LAN for five sites. Responsibilities include interfacing with internal and external clients, vendors, other local, long distance telecom, various internal company departments, and implement networking solutions. In addition to networking back office IT responsibilities include “hands on” administration engineering, provisioning, installing, testing, turn up, operations, maintenance, advanced data, for internal IT applications. In addition the position used (CAD/GIS/CMS) to update engineering, test, circuit records and related vendor documentation. IT manager qualifications include providing tier 3 support to other IT managers in fifteen cities. Installed, configured, and maintained WAN/LAN Intranet/Internet, Microsoft/Citrix, ATM, frame relay, Unix, network, routers, switch, terminal servers, channel banks, servers, Unix workstations. Designed and installed the Dallas Nortel Net Manager WAN/LAN for (NOC) monitoring SONET Fiber Optic backbone. From 1995 to 1997 (2 years) Structural Steal Detailer/System Engineer Technician @ • Administrate servers and computer system for medium sized Structural Steel Corporation. Responsibilities included working on a team to automate the structural-detailing department.
• Bridged materials department databases and outside-plant servers to produce completely automated construction documents for commercial and residential projects.
• Performed trouble-shooting and software problem resolution.
• Implemented software tools for automation of structural detailing methods. From 1995 to 1996 (1 year) Manager of Information Systems @ The System Engineer/Manager of Information System qualifications include for the computer applications, telecommunications and data center for a self-designed department that included applications for GIS Computer Aided Design (CAD) systems for the Environmental Consulting Group, Geotechnical Engineering and Construction Material Testing disciplines.
Provided operations and technical support for complex industry specific applications.
Responsible for IT budget, personnel selection, direction and review. From 1989 to 1995 (6 years)
Masters of Science (MS), CYBERSECURITY @ The University of Dallas From 2011 to 2013 Graduate Certificate, Cybersecurity @ The University of Dallas From 2011 to 2012 Bachelor of Science in Management, Business @ University of Phoenix From 2007 to 2009 AAGS - Associate of Arts in General Studies, General Studies @ Western International University From 2005 to 2007 Occupational Associate Degree, Computer-Assisted Design @ American Trade Institute of Technologies From 1989 to 1991 Engineering Certificate, Microsoft Certified System Engineer Certification @ Richland Community College From 2000 to 2001 Darin Fredde is skilled in: Project Management, Wireless, Cisco Technologies, Strategic Planning, Telecommunications, Cross-functional Team Leadership, Troubleshooting, Data Center, Program Management, Integration, Cybersecurity, Computer Security, Security, Business Analysis, Network Security