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Daniel Breston

Chief of DevOps Transformation @ Ranger4 Limited

Principal Consultant: DevOps, AgileITSM, LeanIT, LeadershipIT at Virtual Clarity

London, Greater London, United Kingdom

Ranked #833 out of 16,660 for Chief of DevOps Transformation in United States

Section title

Daniel Breston's Work Experience

Ranger4 Limited

Chief of DevOps Transformation

August 2015 to Present

Qriosity Limited

Business Technology Improvement Consultant or Interim (Owner)

August 2004 to Present

Ranger4 Limited

Agile Service Management & DevOps consultant, coach & trainer

September 2015 to September 2015

Daniel Breston's Education

University of Houston

BS Business Technology BSc in Technology

1972 to 1979

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About Daniel Breston's Current Company

Ranger4 Limited

Leading the liftoff of DevOps, a blend of Agile, lean and ITSM to enable and improve the creation to delivery to support and improvement of a business ned underpinned by technology. DevOps assessments, training, management coaching, facilitation workshops, process improvement, toolchain reviews and more.

Frequently Asked Questions about Daniel Breston

What company does Daniel Breston work for?

Daniel Breston works for Ranger4 Limited

What is Daniel Breston's role at Ranger4 Limited?

Daniel Breston is Chief of DevOps Transformation

What is Daniel Breston's personal email address?

Daniel Breston's personal email address is da****[email protected]

What is Daniel Breston's business email address?

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What is Daniel Breston's Phone Number?

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What industry does Daniel Breston work in?

Daniel Breston works in the Information Technology and Services industry.

Who are Daniel Breston's colleagues?

Daniel Breston's colleagues are Dave Stern, Petr Kout, Christopher D. Levintow, Antonio Sio, Louise Barnes, Peter Mojica, James Gallagher, Sanam L., Felipe Ribeiro, and Ricky Yip

About Daniel Breston

📖 Summary

Can you blend the best of lean, Agile and ITSM to create and support your business services via the use of technology (people, suppliers, processes and the fun toys part)? Hands-on strategy creation to introduction, process assessment and improvement, coaching, workshop facilitation, architect improved processes or operating models, targeted discussions, virtual support, removal of constraints, improvement of satisfaction and cost (not more job cuts), transition for old way to new, supplier integration (SIAM), integration of DevOPS-lean-ITSM culture, Everyday your technology provider, internal or external, needs to enable a business process, achieve a goal that makes you viable, removes an obstacle and all for the benefit of your customers. Not just handle incidents or keep things up. With a history of working across many spectrums, Daniel delivers a change in performance, quality, productivity, stability, cost, customer attraction and staff satisfaction. People, Process, Technology that are customer focused. Daniel uses his knowledge of ITSM / ITIL, Lean, DevOPS / Agile practices and supplier management (SIAM) to enable collaboration, communication and improvement iteratively leaving you with a legacy of better technology practices. He is a certified trainer of leanIT via the LeanIT Association and on the Board of Content. Daniel is also a certified trainer for DevOps via the DevOps Institute and a contributor to some of the higher level courses. Daniel adoption of these methods, enabled the creation of target operating models that have saved €150m in 3 years, impacted over 5500 internal users, improved technology based services and allowed the organisation to do what it needs to do to stay in business. Speaker: itSMF, BCS, LeanIT, BrightTalk and ad hoc audiences itSMF Chair London & Southeast UK and BCS Service Management Specialist Group CommitteeChief of DevOps Transformation @ Leading the liftoff of DevOps, a blend of Agile, lean and ITSM to enable and improve the creation to delivery to support and improvement of a business ned underpinned by technology. DevOps assessments, training, management coaching, facilitation workshops, process improvement, toolchain reviews and more. From August 2015 to Present (5 months) Business Technology Improvement Consultant or Interim (Owner) @ Qriosity helps architect and introduce business enabled quality, compliance, competitiveness, customer satisfaction and staff retention or attraction based on technology. We believe that without technology (people, suppliers, processes and the fun stuff), you have no business. So if you want • More money, time and effort to innovate • Staff that works collaboratively with all aspects of your IT • Products instead of projects • Less budget spent on Run and more on Design and introduce • Suppliers that are partners • Business continuity and not just disaster recovery • Move to the cloud or at least make a sensible choice • Or simply a series of discussions or workshop to get people to see the issues and address them Qriosity is proud to be an associate partner of Ranger4. We help answer the question: Are you having a good day and how can you prove it to me when asked by a business stakeholder to an IT leader? All listings from UBS 2004 to Present are via Qriosity Limited From August 2004 to Present (11 years 5 months) Agile Service Management & DevOps consultant, coach & trainer @ Associate consultant helping organisations improve their culture, interactions, processes and tools for technology enabled services to achieve agility, flexibility, satisfaction and fun. From September 2015 to September 2015 (1 month) DevOPS introduction at William Hill partnering with Radtac @ • Introduce lean, Kanban, innovative use of ITIL to create a DevOPS environment • Facilitated alternative Demand2Delivery process linked to environments, Service intelligence/KPIs, Ownership, Stakeholder mgt, RACI, visual management • Created technology pizza (knowledge) sharing every Thursday session From November 2014 to February 2015 (4 months) Leeds, United KingdomLead Lean-ITSM consultant for PNC Bank and IPSEN (engagements overlapped) @ Engagements overlapped. • Coaching IT management teams on a major programme of change on who does what when and why to drive the transformation of IT to support major business initiatives • Established new processes on provisioning, preparedness for cloud, removal of continuity issues, new KPIs, visual management and new roles/processes/tools based on ITIL From May 2014 to August 2014 (4 months) Lead ITSM and SIAM consultant @ Partnering with Virtual Clarity • Senior SME on changing to a shared service environment & cloud with 3 partners • Created new target operating model across IT & selected partners defining processes to accept, create, deliver and support cloud services globally (ITIL / SIAM with DevOPS culture) • Introduced a new, visual lifecycle and tool for tracking business requests: Demand 2 Deliver From January 2014 to March 2014 (3 months) Eindhoven Area, NetherlandsInterim IT Service Management and Operations Manager @ • Coached or directed management of infrastructure, service desk, database, governance, supplier and IT training personnel (30+), 24x7 • Championed conversion and new target operating model for transformation of legacy infrastructure into private cloud and IaaS, managing a budget of £6m • Reduced outstanding IT risks by 80% & delivered 1st successful DR test in 5 years • Increased customer satisfaction of services & support from 78% to 94% in 4 months From August 2012 to June 2013 (11 months) Lead lean ITSM consultant @ Partnering with Celerant Consulting • Locations included Belgium, Poland, Czech Rep., and Hungary • Instilled lean culture in IT impacting 3500 in 4 countries within 18 months(Obeya, VSM, A3, etc.) • Acted as trusted advisor to the CIO / CTO in each country • Coached IT Service Management directors & teams acting • Introduced target operating models for data centre, ITSM, leadership, continuous improvement (kaizen, Gemba, VSM, A3, Kanban, visual boards) • Delivered savings of €50m of IT infrastructure capacity facilitating re-investment for service innovation in 6 months From July 2010 to March 2012 (1 year 9 months) Lead ITSM and SIAM consultant @ Partnering with Virtual Clarity • Lead SME responsible for creation of global provisioning model for virtual and cloud services reducing time from 12 days to 20 minutes in one week • Guided the introduction of ITIL, SIAM, IaaS, SaaS, PaaS and Lean IT practices improving collaboration, tool use, governance and management From January 2010 to June 2010 (6 months) Lead ITSM consultant @ Partnering with Celerant Consulting • Accountable for rescuing failing ICT change programme by mentoring new CIO & his team and introducing lean & ITIL processes, tools and organisation linked with partner ATOS • Realised £1.2m in efficiency, capacity, data centre & service delivery savings • Reduced incidents and associated problems by 50% From June 2009 to December 2009 (7 months) Interim Head of Services and Operations @ • IT Service and Data Centre management and improvement for Etihad and UAE military aircraft maintenance organisation • Mentored local director on IT management & practices • Facilitated design of new virtual infrastructure, ITIL, data centre & teams • Reduced IT budget by £500,000 while improving services by 10% From January 2009 to March 2009 (3 months) Lead ITSM consultant @ Coach the introduction of service management practices for BT & HP NHS programme; roles, KPIs, use of tools, continuous improvement, service catalogue, SLA, etc. From May 2008 to August 2008 (4 months) London, United KingdomLead ITSM consultant @ Utilised Lean Root Cause Analysis (Kaizen burst), assessed 21,000 IT incidents closing 90% within 1 week with strategy to ensure teams knew how to perform process improvement From February 2007 to April 2007 (3 months) Senior ITSM consultant @ For Clifford Chance and Land Securities: • ITIL training CIO down • Facilitated new target operating model for IT Change, Test, Release and Acceptance processes; RACI, KPIs, process, tools • Provided methods to identify 10% annual saving without staff cuts From March 2006 to November 2006 (9 months) Director IT Services and Operations Wealth Management Europe @ • Leadership of IT operations, service, applications, infrastructure & Data Centre teams of 100+ across UK, Italy, Spain, France, Germany & Switzerland • On programme board to close 7 data centres, create 2 new and transfer technology and processes to Swiss IT within 3 years • Full budgetary management and control responsibilities of annual £10m budget • Delivered cost savings of £2m from budget within 18 months (via new skills, enhanced processes/tools) • Negotiated and managed IT / IS suppliers (HP, Sun, SunGard, IBM & others) • Senior Wealth Mgt representative on IT Change and Continuity boards From June 1999 to August 2004 (5 years 3 months) IT Service and Operations Manager @ IT Service Operations Director at Texas Commerce Bank, Bear Stearns, Chemical Bank Bahamas leading Data Centre, Continuity/Disaster Recovery, Application, Technical and Operations plus Service Desk Became huge fan of IBM AS/400 and learned what Business Continuity meant (several hurricanes, snow storms, a flood.....) and the impact of designing data centres, processes and target operating models From February 1973 to May 1999 (26 years 4 months) BS Business Technology, BSc in Technology @ University of Houston From 1972 to 1979 Daniel Breston is skilled in: ITIL, IT Strategy, IT Service Management, IT Management, Service Delivery, Outsourcing, Change Management, Process Improvement, Disaster Recovery, IT Operations, Consulting, Data Center, Business Continuity, Leadership, COBIT

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In a nutshell

Daniel Breston's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Perceiving (P)

Average Tenure

3 year(s), 1 month(s)

Daniel Breston's Willingness to Change Jobs



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Daniel Breston's Social Media Links

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