A determined and focused individual with a first class honors degree and over 10 years experience in Enterprise Software and Cloud Computing, both in New Business Sales and Account Management. An exceptional track record of achieving results in different personal and business cultures and managing teams to deliver beyond expectations, in rapidly changing environments.
An individual that prides himself on initiating and building strong customer relationships, built on trust and a commitment to delivering mutual success. Fascinated by technology generally but especially the phenomenon of mobile and social technologies and how organizations are using these channels to transform their employee, customer and partner relationships.
Key strategic wins at Salesforce in the Retail and Business Services sectors and previously a top contributor in the UK SME sector at SAP, a key growth area for SAP at the time.
Director, Northern Europe @ Responsible for leading Zendesk's Enterprise Sales teams in Northern Europe. Focused on helping our customers to enhance their customer and employee relationships through our beautifully simple solutions.
Now serving ~ 50,000+ clients & 300 million users, our beautifully simple approach enables you to listen, respond, and delight your customers and employees implementing in days and weeks.
The result is customer and employee relationships that are more meaningful, personal, and productive – all at a lower cost. From June 2015 to Present (7 months) London, United KingdomRegional Vice President - Retail & Travel @ From February 2014 to June 2015 (1 year 5 months) London, United KingdomRegional Sales Director @ From April 2013 to February 2014 (11 months) London, United KingdomStrategic Account Executive @ Strategic Account Executive responsible for New Business Sales into the Retail and Business Services Sectors. Numerous strategic wins with FTSE 100's in both sectors, most notably in the Retail Sector. From April 2010 to May 2013 (3 years 2 months) London, United KingdomCorporate Account Executive @ Corporate Account Executive working as part of Solutions Sales team whose remit was to turn Vodafone from a Minutes and Handset company into an ICT leader. Leveraging the Vodafone brand and experience in the mobility industry, we worked to maximise the benefit to Vodafone’s customers via mobile working, field service and customer interaction centers. This was focused on selling Software Solutions from Microsoft, Siebel, Avaya and Vyranet. I was also responsible for setting up Vodafone’s Qliktech reseller partnership in my short time there. From April 2009 to March 2010 (1 year) Global Account Manager and Territory Sales Executive @ Fulfilled various New Business Sales and Account Management roles in SAP's SME practice. Primarily covering Manufacturing and Business Services, my responsibilities included:
- Managing C-Level engagements to position the value of SAP's solutions and services
- Creating and delivering 18-24 month territory plans, which included working with Systems Integrators and Resellers to develop vertical industry propositions.
- Assembling, preparing and managing Account Teams to achieve team, territory and channel targets on a rolling 12-month basis. From November 2003 to April 2009 (5 years 6 months) London, United Kingdom
First, Business Studies (BA) @ University of South Wales From 1999 to 2003 Daniel Bailey is skilled in: Account Management, CRM, Cloud Computing, Enterprise Software, New Business Development, Partner Management, Professional Services, SaaS, Sales Operations, Salesforce.com, Solution Selling, Strategy