DAISY HAN's Email

Staffing Advisor @ • Drive recruitment needs . • Provide consultation to key stakeholders in the area of talent acquisition, come with market intelligence information. • Strategize recruitment plans in line with current manpower, budget, timeline, SLA, and various available sourcing channels both internally and externally. • Implement processes and ensure compliance improvements to drive consistency of approach across regions with the usage of tools, workflow, offer process, meaningful metrics and reporting system. • Partnering closely with key stakeholders and global staffing team to drive recruitment process optimization and efficiently meeting hiring needs. • Deliver timely and accurate data and reports to ensure efficiency and effectiveness of hiring strategies used. • Recruit quality talents and helped increase efficiency and productivity From February 2010 to Present (5 years 8 months) MalaysiaSenior Recruitment Consultant @ • Head a recruitment team specializing in IT positions. • Ensure team members career development, performances and work focus. • Build strong rapport with clients; understand their working environment, culture, strength and weaknesses. • Ensure consistent delivery of quality candidates for hire adhering to clients' requests and standards. • Part of Business Development team in the planning of company's business growth. EXPERIENCES GAINED:- 1. Leadership and management of team. 2. Communication & Negotiation Skills via interaction with professionals of multiple disciplines 3. Client Management. 4. Business Development and Planning. From April 2007 to December 2009 (2 years 9 months) Customer Service Manager @ • Front line support for the Virtual Office & Serviced Office business centre. • Generate sales - perform presentation about company services over the phone when customers call in for enquiry. • Generate sales - perform presentation to customers when clients come in to sign-up for services. • Part of the marketing team to strategize promoting company’s services. • Part of the management team to ensure smooth steady operation procedure. • Manage the IT technical issues such as networking, PC problems, server backups. • Manage phone system (PABX) issues such as new patches update, billing, configuration, backup. • Manage Front Desk to keep up the company’s corporate image and efficiency. • Professional Administrative services for clients – Professional Calls Handling, Efficient Mails Handling, Conference and Meeting Rooms booking management, Service Offices management. • Credit control on client’s payment. • Adhoc Administration services upon client’s request – printing, photocopying, faxing, typing. From February 2005 to March 2007 (2 years 2 months) Multimedia Management @ 1. Managed all audio and visual production and presentation. 2. Maintain website of organisation. 3. Supported all other activities which required the setup of audio and visual. 4. Participated in organisation's activities to reach out to the needy. From January 2004 to December 2004 (1 year) Business Analyst @  Managed computerization projects for clients of various industries such as manufacturing and FMCG where I had significant practical experience in implementing and acquiring business initiatives and projects.  Responsible for the new Software Development department in the Hardware Sales organization.  Assist Managing Director in the architecture of IT solutions for clients of various industries such as manufacturing, FMCG, accounting firms.  Provide business support solutions to transform the organizations for computerization.  Head several systems project implementations – Vehicle Management System, BOM, POS, Sales and Distribution, Warehouse Management System.  Liaise with clients on user requirement, solution designing, UAT, post-sales support, and documentation. From July 2002 to December 2003 (1 year 6 months)

Information Technology, Information Systems Engineering @ From 1998 to 2002 DAISY HAN is skilled in: Technical Recruiting, Screening, Talent Acquisition, Recruiting, Consulting, Sourcing, SharePoint, Internet Recruiting, Talent Management, SDLC, Vendor Management, Management, Business Development, Process Improvement, Networking, CRM