My career objective is to obtain a position to utilize my 16 years of analytical, interpersonal and organizational skills. Strong contributor independently and collaboratively; seeking a position to refine and master my professional experiences while taking online courses to attain a Bachelor in Business Administration. Analytical & Interpersonal Skills: - Advanced to expert proficiencies in any Windows OS, Microsoft Office (Excel, Word, PowerPoint, Publisher and Outlook), Microsoft Streets & Trips, SAP Retail Management System and various POS softwares - Innate aptitude to identify and incorporate various resources to achieve business results - Strong communication skills, ability to collaborate with various departments and business partners to meet the needs of the business - Proficiently able to recognize and troubleshoot minor technical issues Organizational Skills: - Thrives to exceed goals with specific, measurable, attainable, relevant and time-based strategy - Highly skilled in creating various types of presentations, reports and documents - Solid multi-tasking, time management and prioritizing skills - Able to maintain confidential and proprietary information

Merchandising Coordinator @ Support the Merchandising Management team for CHEF'STOREs in day-to-day operations, projects and initiatives. Responsible for accurate product setups, continual maintenance, administer cost and price changes based on directions from the Merchandising Managers. Work with Finance, Marketing and IT to support various elements of promotional and day-to-day retail operations. From August 2014 to Present (1 year 5 months) Program Coordinator @ Responsible for supporting the Director of Program Management for HBC. Provides a central role in implementing program initiatives and communications to more than 50 regional supermarkets, wholesalers and food service providers. Create reports, analysis and presentations that inspire and drive action internally and externally. Private label brand management from product evaluation to on-shelf in stores. From February 2011 to June 2014 (3 years 5 months) Administrative Assistant @ Provide support to Directors, District Sales Managers, Area Sales Managers, Agent Managers, and Agent Account Executives. Create and manage various reports, files, and confidential information. Coordinate and facilitate various meetings, conferences, and events. From March 2008 to June 2010 (2 years 4 months) Inventory Coordinator @ Perform day-to-day inventory activities, and conduct monthly physical inventory counts. Provide support and solutions to various store management and staff. Assist customers with various billing, technical, sales inquiries, and ensuring customer satisfaction. From July 2003 to March 2008 (4 years 9 months) Operations Specialist @ Accountable for the daily operations of the store, employee management, and inventory control. Trained and coached associates on sales and operational procedures. Consistently performed 100% on numerous quarterly store audits. From September 2001 to July 2003 (1 year 11 months) Retail Wireless Consultant @ Achieved and surpassed individual monthly sales targets. Analyzed and assessed customers needs by providing various methods of customer service and sales. Organized and participated in outside sales events. From October 2000 to August 2001 (11 months) Sales Consultant @ Assisted customers in the purchase of cellular and paging services. Responsible for the opening and closing kiosk procedures. Provided support to Store Manager in monthly physical inventory counts. From August 1998 to July 2000 (2 years)

Psychology & Environmental Science @ William Rainey Harper College Courtney H. Williams is skilled in: Customer Satisfaction, Inventory Management, Program Management, Sales Operations, Sales, Retail, Customer Service, Sales Management, Time Management, Outlook, Cross-functional Team Leadership, Microsoft Excel, Microsoft Office, Forecasting, Wireless