I love partnering with business leaders to find new and creative ways to hire, inspire and engage employees by creating reward systems that reinforce culture and celebrate business outcomes. Data nerd convinced that employee insights lead to better program design, and help to allocate limited resources in a meaningful way.
Senior Manager, HR Operations @ Medallia is the global leader in Customer Experience Management. Our goal is to create a customer-centric world where companies see you as a person, and not just their next sale. We do this by creating a bridge between companies and their clients, giving them access to your eyes, ears, and hearts, so they can design and deliver exceptional experiences, every single day. Why? Because we firmly believe that no one should ever feel like they’re at the DMV, except when they’re at the DMV.
Partnering within People & Culture and business leadership to use data to create pathways to make better decisions on how to reward and celebrate employees. Think: systems (Workday); comp; benefits (including wellness); employee survey. From September 2015 to Present (4 months) Manager, Compensation & HRIS @ I worked to develop and deploy programs and systems (Workday) that brought analytic rigor to people-centric decisions at Opower.
My responsibilities included:
-Designing and administering all compensation programs (cash and equity);
-Designing special programs to engage employees through and beyond IPO;
-Advising the Compensation Committee and CEO on executive compensation matters;
-Designing and implementing of market-driven compensation analysis and creating comp ranges;
-Designing sales comp plans (commission and bonus) to align with Opower's strategic goals;
-Creating people analytics dashboards and reports;
-Selecting and leading implementation of a new HRIS (Workday). From November 2013 to September 2015 (1 year 11 months) Washington D.C. Metro AreaAssociate (Organizational Development and Compensation Consulting) @ While at PRM I provided compensation (pay and benefits) and organizational development consulting services to a variety clients (corporate, not-for-profit, governmental, educational).
I helped organizational development clients by providing advice to clients on all personnel matters related to integrating departments/ divisions; and assessing clients' human resource capabilities and making suggestions for improving the delivery of human resource services (e.g. helping clients transition to a shared service model of HR-delivery). From April 2012 to November 2013 (1 year 8 months) Washington D.C. Metro AreaInterim Director of Legal and Educational Programs @ Researched constitutional legal issues related to the Patient Protection and Affordable Care Act.
Provided support for the launch of a new website, including new user awareness and current user adoption at software-based legal start-up. From September 2011 to March 2012 (7 months) Washington D.C. Metro AreaHealth and Welfare Law Clerk (Intern) @ I served as an intern within the Compliance department of The Segal Company, a benefits consultancy, working approximately 30 hours per week. I prepared research memos and client communications on regulations related to the the Patient Protection and Affordable Care Act (PPACA); reviewed and revised business associate agreements to comply with HIPAA and HITECH requirements; updated reporting and disclosure content for defined benefit plans; and spearheaded an initiative to create a interactive reporting and disclosure calendar. From June 2010 to June 2011 (1 year 1 month) Washington D.C. Metro AreaEmployment Law Clerk (Intern) @ From January 2010 to June 2010 (6 months) Employment Law Clerk (Summer Intern) @ From May 2009 to September 2009 (5 months) Project Manager, Human Capital and Compliance @ Responsible for special projects within the Human Resources arena including: performance management: employment agreement standardization; summer internship program; recruiting; and salary planning. From October 2005 to October 2008 (3 years 1 month) Program Analyst @ Managed progress reporting, value management, and risk mitigation strategies for $8 million software implementation project
Wrote proposals, responded to RFPs and reviewed technical documents
Led segment-wide team for identifying and implementing best practices in requirements engineering From 2005 to 2006 (1 year)
Juris Doctor, Concentrating in Employment Law, Employee Benefits and Compensation, and Business Law @ Georgetown University Law CenterBachelor of Arts, Government, History, Business Certificate @ University of Virginia Courtney Ellis is skilled in: Project Implementation, Software Project Management, Employment Law, Employee Benefits, Compliance Management, Employee Handbooks, Legal Research, Due Diligence, Interviews, Recruiting, Personnel Management, Performance Management, Deferred Compensation, Organizational Development, Strategy