My Objective is to to apply and advance skills, previously developed through advanced education and occupational experiences, with a quality company that offers potential for personal and professional growth. • Consistent work ethic. • Works well as a team member to accomplish common goals. • Efficient in working in Microsoft Environments, including server and client troubleshooting and deployment. • Adept in the planning and implementation of a networked infrastructure. • Leadership experience.

IT Helpdesk Technician @ From January 2014 to Present (2 years) Louisville, Kentucky AreaIDM Systems Administration Specialist @ • Administer and support the Identity management system (IDM) for the Aviation, Oil and Gas, Energy, and Nuclear GE businesses. • Perform daily routine maintenance on the IDM backend SQL database by removing and updating incorrect information and adding necessary records into the database. • Complete full domain reconciliations comparing accounts in any of the twenty three GE domains with over one hundred thousand users to the accounts hosted in the IDM backend SQL database. • Create multiple scripting solutions for the GE IDM and GE Accounts teams including: o Automated Oracle Database loading into the IDM table. o Automated Shared Drive loading into IDM Table. o Automated Unix Server loading into IDM Table. o Automated Ticket Remediation o Full domain/IDM reconciliation script o Automated Ticket Closing Tool • Create multiple scripting solution for the NBC account including: o Automated bulk shared drive updater o Automated Account Creation o Alerts Dashboard website which displays over seven types of alerts with more than fifty thousand alerts received monthly. From March 2012 to December 2013 (1 year 10 months) NOC/Operations Supervisor @ • Monitor the network, servers and all telecommunications equipment in Area of Operations of United States Army Accessions Command and United States Recruiting Command. • Supervise a team of twenty to thirty analysts on a daily basis by providing inspiration, support and training. • Review performance reports, service improvements, service quality and processes and update when necessary. • Stay in constant contact with administrators and other Network Operations Center personnel with any issues and outages in a very fast-paced time-sensitive environment. • Maintain constant proactive learning of new implementations and procedures. • Support users in a Microsoft operating environment with troubleshooting operating system issues, Microsoft Office suite issues and questions, along with over one-hundred sixty proprietary web-based and desktop applications. • Assist users abroad with VPN connection issues along with locally connected and wireless users. From August 2011 to March 2012 (8 months) Senior Technician @ • Administer users of Communicare in a Microsoft server environment, which includes user account creation, group creation, group member changes, GPO implementation and software deployment through Active Directory Services. • Creation of accounts on BlackBerry Enterprise Server (BES) with troubleshooting of mobile devices and BES accounts. • Hold training classes for the employees of Communicare on how to use computer equipment effectively. • Conduct advanced troubleshooting and repair of Communicare’s technical equipment, such as servers, switches, and client workstations. • Plan and implement a fully functional network infrastructure for newly purchased facilities. Achieve this by solely installing full Ethernet cabling including thirty to sixty network drops along with workstation, switch, router, and server installation. From December 2009 to August 2011 (1 year 9 months) Bluegrass Cellular @ • Provide field-specific customer service to the clients of Bluegrass Cellular. • Stay well-informed of varying repair and troubleshooting techniques of an assortment of cellular phones and equipment, to include new technology developed by the company. • Instruct customers and businesses on the full functionality of their cellular devices. • Assist and troubleshoot connection and tethering issues between mobile devices and users personal computer. From September 2008 to December 2009 (1 year 4 months) MGTI Team Mentor @ • Offer technical support for the employees of MMC Corporation. • Supply assistance to MMC employees using remote access, active directory, and proprietary software troubleshooting techniques within a Microsoft based office environment. • Hold training for all members of MGTI with new software implementations and protocols. • Aide new employees during the training process with shadowing tactics and performance boosting techniques. • Provided supervisory assistance to team leaders. From 2007 to 2008 (1 year)

Associates Degree, Computer Networking, 3.5 GPA @ ITT Technical Institute-Louisville From 2006 to 2008 High School Diploma, College Prepatory, 3.85 GPA @ Larue County High School From 2002 to 2006 Cody Nunn is skilled in: Security Clearance, Security, Troubleshooting, Information Assurance, DoD, Active Directory, Security+, Network Administration, Network Security, Windows Server, System Administration, Cisco Technologies, Program Management, Team Leadership, Computer Hardware