C.Mike Chasteen's Email & Phone Number

💼 Past Experience

Cmike Chasteen has held various positions in the construction industry. From March 1978 to February 1988, she was owner and supervisor of the Westinghouse Elevator/Schindler Elevator in Pittsburgh, PA. This position includedAdjuster at Westinghouse Elevator/Schindler Elevator from March 1978 to February 1988. From 1988 until 2017 she has been a Service Field Operations at VERTICAL SYSTEMS ELEVATOR, a company she has worked for for over 20 years. In her current role, Chasteen is responsible for the day-to-day operations of the company’s Service Field Operations. Additionally, she is also responsible for leading and developing team members’ skills, vision, and goals.Chasteen has a degree in business administration from the University of Pittsburgh. She has worked in the construction industry for over 20 years, and has various experience in customer service, management, field operations, field supervision, account management, business development, business planning, contract negotiation, coaching, leadership development, business process improvement, operations management, strategic planning, quality assurance, training, and vendor management.

🎓 Education

Cmike Chasteen is a local resident of Cincinnati, Ohio. She attended Indiana University Eastern Communications & Technology Center (IUEC LOCAL 11) where she obtained her Elevator Mechanic school Diploma in 1974. From 1976-1980, she studied at Oak Hills High School Cincinnati, where she earned her certification in May of 1976. From 1980-1982, she attended the Ohio Valley University - Ohio Campus which granted her a Master's in Diplomacy andpolitical science. In 2002, she completed her doctoral degree in Diplomacy andpolitical science from the University of Cincinnati, with a focus on Counterterrorism.

💡 Technical & Interpersonal Skills

Setting the SceneIn 1978, Cmike Chasteen, then an owner of a small elevator company, founded Vertical Systems Elevator Corp. (VSEC). In 1990, VSEC merged with Schindler Elevator, forming Schindler Elevator, Inc. (SEE).Since its inception, Schindler Elevator has shipped more than 1.5 million elevators. Our elevators traverse the American continent and have become a staple of airport terminals, hotels, restaurants, and other places where people need to get high and fast.The Elevator Industry today remains a critically important source of employment. In 2008, Elevator Manufacturers Association (EMA) announced that the American public accounts for more jobs in nonsupervisory roles than in supervisory roles – an arrangement that is bad for both sides of the job battlefield.As a result of this critical shortage of supervisory engineers and employees, Schindler Elevator is aggressively “winning back” the market by contracting out craft services such as elevator installation, repair, and maintainence.To date, Schindler Elevator has won over 60% of the contracts for new elevators Siemens AG (SME) has tendered worldwide, ranking second in the industry.Today, Schindler Elevator is widely respected in the industry for our high quality products and our commitment to customer service. We have a rich legacy of customers who have influenced our brand and company philosophy.In the tech world, good customer service is essential to a company's success. Many top companies focus on it to an extreme.From Facebook to Google, many companies are known for the quality and customer service they provide.Some examples of companies that stand out for their exceptional customer service include Amazon, Apple, and Starbucks. With every business goal, it’s vital that the people who work for them reflect the company culture.When it comes to customer service, Schindler Elevator takes pride in our company culture and how we conduct ourselves at every level. We would like our customers to know that we are always there to help and to listen.This goes beyond simply providing great service, it’s also about learning from our customers and building an understanding for their needs and wants. We take the time to understand what our customers want and what brings them enjoyment, and then we take the action necessary to make their experience the best it can be.Today, Schindler Elevator is a family-owned and operated business. The Chasteens have been a part of the business since its beginning. Cmike and his brothers, Rob and Todd, have both worked their way up the ladder, starting as sales employees and later becoming managers. With more than 25 years of experience in the company, they understand the complexities and complexities of the business and the people who work in it.Cmike Chasteen operations experience:Elevator Operator Cmike Chasteen has operations experience in the elevator industry. At Schindler Elevator, Cmike served as an elevator operator for over 25 years, most recently serving