Specialties: Salesforce.com Advanced Adminstrator, DemandTools, Excel, Word, PowerPoint, Adaptive Planning

Sales Operations Manager, UK @ From October 2014 to Present (1 year 3 months) London, United KingdomSales Operations Manager, EMEA @ Support 40+ sales and customer service representatives in EMEA by contributing to the design, implementation and rollout of global programs and processes. Project lead in the development of compensation plans for our global Account Management team, focusing on the implementation, tracking, reporting and analysis of MBO targets. Designed tracking system for attainment goals for sales and account management reps, providing insight into real-time performance against yearly and monthly goals. Analyze sales territories to uncover additional opportunities for incremental sales heads in the growing EMEA sales team. Assist with new-hire training, covering the following topics: Commission plan structure and schedule, sales tools including Salesforce.com & GoToMeeting, sales process, and internal resources. Design KPIs for sales leadership to enable better insights into performance of reps and territories. From January 2013 to September 2014 (1 year 9 months) London, United KingdomSales Operations Associate @ Manual commission compilation on a monthly basis for a team of 25 Sales Representatives & Management, and on a quarterly basis for a team of more than 45. Coordinate with finance and payroll to meet strict approval and processing deadlines for monthly Commission and Bonus payouts. Compensation Plan management for the entire Sales Organization, ensuring all new hires are provided with a plan and internal promotions are captured and processed in a timely manner. Evaluated quota attainment measurements for each sales team member globally, translated into a monthly summary for global, regional, and individual achievements. Pipeline and sales reporting, customer and churn analysis, and commission payment tracking on a monthly and quarterly basis for Finance & Sales Management and Board of Directors meetings. Provide ad hoc business analysis for the CRO and Sales VPs, ensuring ongoing growth and maturation of the Sales Organization. Contract management, including processing final signature of amendments, renewals, and new contracts. Salesforce.com Administrator for the Sales Organization. From August 2010 to January 2013 (2 years 6 months) San Francisco Bay AreaMarketing & Sales Operations Associate @ Key responsibilities include implementation, customization, and management of Salesforce.com. Also responsible for lead generation/sourcing, contract management, and marketing support. From November 2009 to August 2010 (10 months) Software Tester @ Contributed to the development of Nokia's software Point & Find by capturing pictures for the backend database, quality control testing of the software in the field, and reporting of findings to management. From September 2008 to November 2009 (1 year 3 months) Project Manager @ Responsible for managing the progress of all solar installation projects. In charge of all client proposals, ordering equipment, and all paperwork required for each project. Responsible for other tasks such as designing solar panel systems, working with new franchisees, and other start up related projects. From April 2008 to September 2008 (6 months)

B.S., Chemistry, Environmental Chemistry @ University of California, Davis Christine Laszlo is skilled in: Salesforce.com, Contract Management, DemandTools, Microsoft Office, Start-ups, Marketing, Sales, Team Leadership, CRM, PowerPoint, Project Management, Analytics, Microsoft Excel, SaaS, SEM