Christie Phan's Email Addresses & Phone Numbers

📖 Summary

Technical Project/Product Manager @ Fuse Interactive Orange County, California AreaProject Manager, Business Analyst @ IntelliTime Systems Corporation •Led a full Software Development Life Cycle (SDLC) by participating in: discovering, analyzing and defining software requirements, writing interface specifications, configuring software using Regex, and creating test plans for complex ERP systems using the traditional waterfall model. •Configured and implemented Timekeeping and Scheduling ERP software for government organizations. •Performed system testing and user acceptance testing (UAT) during the testing phase. •Used SQL to update user information and filter out relevant information from MS SQL Server. •Collaborated with development team to ensure that projects are moving on the desired timeline. •Managed product issues list and ensure that clients are notified of the progress during status meetings. •Analyzed potential roadblocks and provide update to all team members throughout the project life cycle. •Provided "best practice" guidance to client on system implementation, configuration and testing. •Created Gantt Chart/Project Plan using Microsoft Project. From December 2016 to May 2017 (6 months) Santa Ana, CATechnical Project Manager @ Restoration Media PROJECT MANAGEMENT RESPONSIBILITIES•Trained and coached on-boarding members on current business model and business process. •Restructured and improved organizational process that improved productivity by 20 percent. •Headed multiple web development/data/infrastructure projects across all phases of development•Managed outsourced developers and communicate with clients and subcontractors. •Monitored workflow and make timeline adjustments. •Collaborated with development and operation teams to plan project sprints (Agile/Scrum). •Used Atlassian JIRA for project management and bug tracking. •Used DOMO (Business intelligence tool) to generate Agile Scrum Progress Charts (Burn down & Sprint Velocity Charts) and Infrastructure Cost Estimation charts for project management and data visualization. •Ensured that application/system designs are clearly and comprehensively documented, understood and traceable back to software requirements. TECHNICAL RESPONSIBILITIES•Participated in all phases of the Software Development Life Cycle (SDLC) by assisting in: architectural design (using UML), coding (using JavaScript, PHP etc.) and testing (BDD) of complex web applications. •Followed and promoted UI/UX best practices and current web standards. •Designed and developed front-end code to seamlessly integrate with back-end code. •Constructed different UML modeling: Structural, Behavioral and Architectural.•Generated meaningful database schemas and maintain data integrity over its life-cycle.•Create and optimized diverse SQL for quality assurance/ data analysis/data visualization. •Assisted in ETL-related activities using complex SQL queries (ex. CRUD, Joins, Subqueries, Cases, functions). •Ensured that the existing data warehouses, reporting systems and various tools are adequately supported. •Generated automation scripts using WinAutomation that improved efficiency by 30 percent. From January 2015 to December 2016 (2 years) Irvine,CATechnical Project Manager @ Centerfield Corporation •Collaborate with the development team to estimate and plan projects •Manage eCommerce and other web applications from start to finish (SDLC)•Work directly with internal/external stakeholders to gather business requirements •Work with stakeholders to manage incoming issues/ requests and assign it to the appropriate developer•Manage multiple teams using various agile methodologies including: Kanban, Scrumban or Scrum•Increase efficiency in manual status reports by incorporating BI tools on JIRA•Assisted the QA team in performing QA of the application (Manual Testing/Postman/SQL)•Analyze business reports and identify data discrepancies •Provided business suggestions on requested tasks from stakeholders Help maintain and develop application guides and knowledge base From May 2017 to June 2019 (2 years 2 months) Greater Los Angeles Area