- Code-friendly and data driven MBA with software engineer background. Experience in JAVA, Node.js, Python and R - Product Management and Program Management in enterprise software as SaaS - Product Evangelize of Mobile SDK and Mobile API - Internet startup experience - International working experiences in China, India and Germany - Fluent in English, Native in Chinese

Product Manager Intern - IBM Extreme Blue @ • Led a team of three engineers to develop a Web Traffic Management Service on new Cloud platform (Bluemix) through building use cases, doing market research and competitive analysis to differentiate against other major IaaS/PaaS vendors. • Assessed market size and modeled Web Traffic Management Service revenue projections ($200M) via sensitivity analysis to IBM Bluemix in next five years, presented the data to IBM global CEO. • Designed new pricing model through analyzing customer lifetime value to fit product offering on Cloud instead on premise, provided pricing proposal and applied the same pricing model to other Gateway services on Cloud. From May 2014 to August 2014 (4 months) Tech Lead- Cloud and Managed Services @ • Ranked in top 2% of over 50,000 employees globally for commitment, leadership and creativity. • Led 15 people team across China and India focusing in Cloud(IaaS) and Managed Services for over 200 customers across four countries, contributing to 20% revenue of SAP China. • Analyzed peak-time customer usage data and revised the product portfolio, improving the infrastructure utilization and scalability by 20%. • Designed service request UI and integrated self-service workflow, saving 30% cost in service delivery and improving user experiences. From July 2011 to June 2013 (2 years) Associate Product Manager @ • Managed team of seven to develop and deliver prototype of sales manager dashboard on iOS platform for leading paint manufacturer resulting in $1.6MM business opportunity for SAP China. • Presented the product demo for senior executives of leading pharmaceutical company in China and collaborated with sales team to win $3MM opportunity; won internal sales case competition for this contribution. From May 2009 to August 2011 (2 years 4 months) Software Engineer @ • Worked with global development team (China, India, U.S and Germany) on the first SAP SaaS offering - SAP Business ByDesign • Developed test automation framework with JAVA and ABAP, reducing the manual testing effort by 50% • Designed function to automatically identify data inconsistencies in Finance, Supply Chain and CRM modules, improving product deployment efficiency by 30% From July 2007 to April 2009 (1 year 10 months)

Master of Business Administration (M.B.A.), Strategy and Marketing @ Emory University - Goizueta Business School From 2013 to 2015 Bachelor of Engineering (B.Eng.), Software Engineering @ Fudan University From 2003 to 2007 Summer Exchange Program, International Studies @ Virginia Commonwealth University From 2006 to 2006 Shanghai High School From 2000 to 2003 Chris Shen is skilled in: Cloud Computing, PaaS, IBM BlueMix, Big Data, SAP, Cloud Foundry, Information Technology Strategy, Consulting, Technology Product/Service Pricing, Strategic Technology Planning, Business Process, Leadership, Business Intelligence, Business Development, Business Analysis