Chris Haslage's Email Addresses & Phone Numbers

📖 Summary

Program Manager (Volunteer) @ 1UpOnCancer Purpose of 1UpOnCancer is to generate partial funding for treatments of adult cancer patients through fundraising and donations. A non-profit powered by gamers. Dallas/Fort Worth AreaLead ServiceNow Administrator (Architect/Developer) [Temp] @ CoreLogic From June 2017 to November 2017 (6 months) Irving, TXServiceNow Developer [Temp] @ KPMG A position where I am charged with rebuilding their on-boarding solution inside ServiceNow. From March 2017 to June 2017 (4 months) Dallas/Fort Worth AreaSenior ServiceNow Administrator (Architect/Developer) @ Hilltop Holdings From November 2017 to April 2019 (1 year 6 months) Dallas/Fort Worth AreaSr. ServiceNow Architect @ AT&T Consulting Dallas/Fort Worth AreaOwner @ NexMix.com Productions NexMix originally started purely as an Internet Radio station in the late 1990s; then in 2002 it was converted to my production company. NexMix does a myriad of services including audio production, graphical production and video production. I also work extensively with other products such as the SAM series by Spacial and direct website scripting. Tallmadge, OHSenior ServiceNow Administrator (Architect/Developer) @ Rent-A-Center • Head ServiceNow Administrator/Developer under COTS department• ITSM software design, development, analysis and maintenance adding functionality within IT service management to improve IT reporting and processes• Perform ITSM systems and process analysis, business process engineering improvements, and align IT process with ITILv3 framework• Conduct ServiceNow system development tasks from requirements through deployment• Technical training and mentoring in all areas of ITSM application software including developing, supporting and training of user groups to ensure users can utilize new modules within the ITSM tool From February 2015 to February 2017 (2 years 1 month) Plano, TXSenior ServiceNow Engineer (Administrator/Architect/Developer) @ RealPage, Inc. Shaping a new instance of ServiceNow for a company who is the number one in their field.• Build out the Service Catalog along with On Boarding of new employees.• ITSM software design, development, analysis and maintenance adding functionality within IT service management to improve IT reporting and processes• Perform ITSM systems and process analysis, business process engineering improvements, and align IT process with ITILv3 framework• Conduct ServiceNow system development tasks from requirements through deployment• Technical training and mentoring in all areas of ITSM application software including developing, supporting and training of user groups to ensure users can utilize new modules within the ITSM tool• Perform ITSM Incident Problem Management, availability, and CMDB administration maintenance and upgrades resulting in identification and process improvement in reporting of problem and availability management From September 2014 to January 2015 (5 months) Carrollton, TexasSenior ITSM Solution Architect (Administrator/Developer) @ Sterling Jewelers Working with a team on ServiceNow for a company who is the number one in their field.• ITSM software design, development, analysis and maintenance adding functionality within IT service management to improve IT reporting and processes• Perform ITSM systems and process analysis, business process engineering improvements, and align IT process with ITILv3 framework• Conduct ServiceNow system development tasks from requirements through deployment• Technical training and mentoring in all areas of ITSM application software including developing, supporting and training of user groups to ensure users can utilize new modules within the ITSM tool• Perform ITSM Incident Problem Management, availability, and CMDB administration maintenance and upgrades resulting in identification and process improvement in reporting of problem and availability management From February 2013 to August 2014 (1 year 7 months) Akron, OHITSM Solution Architect (Administrator/Developer) [Temp] @ Sterling Jewelers • ITSM software design, development, analysis and maintenance adding functionality within IT service management to improve IT reporting and processes• Perform ITSM systems and process analysis, business process engineering improvements, and align IT process with ITILv3 framework• Conduct Service Now system development tasks from requirements through deployment• Technical training and mentoring in all areas of ITSM application software including developing, supporting and training of user groups to ensure users can utilize new modules within the ITSM tool• Perform ITSM Incident Problem Management, availability, and CMDB administration maintenance and upgrades resulting in identification and process improvement in reporting of problem and availability management From November 2012 to February 2013 (4 months) Cleveland/Akron, Ohio AreaSenior Implementation Technician (Developer) @ Abacast, Inc. • Build Up Help Desk Infrastructure• Beta-Testing Products• Training Support Staff• Code Development for Web Management• Training and Demoing Products• Networking Automation Systems for RDS Usage• Scripting Development for RDS Data Acquisition• Creating and Maintaining Documentation• Product Integration Across Automation Systems• Troubleshooting Customer Issues• Player Creation for Customers• Wiki Documentation Management• Automation System Translation From March 2010 to April 2012 (2 years 2 months) Vancouver, WAArchitect / Developer @ Delta Media Group, Inc. • Created the mobile web back-end for Real Estate companies.• Code to customer specifications.• Help assist in customer service. From December 2009 to February 2010 (3 months) Director of Support / Director of Implementation (Developer) @ SpacialAudio Solutions • Build Help Desk Infrastructure• Web Station Creation and Maintenance• Create and Maintain Phone Bridge• Beta-Testing Products• Training and Administrating Support Staff• Code Development for Web Management• Training and Demoing Products• Networking Automation Systems for RDS Usage• Scripting Development for RDS Data Acquisition• Creating and Maintaining Documentation• Creating and Maintaining MySQL Databases• Product Integration Across Automation Systems• Troubleshooting Customer Issues• Website and Player Creation for Customers• Wiki Documentation Management• Product Sales and Billing From February 2006 to November 2009 (3 years 10 months) Austin, TXCo-Owner @ Haslage Net Electroncs • Created Web Scripts and Pages• Created Documentation for Products• Published Game Reviews• Coded in C++ for MUDs (Text-Based Gaming)• Created Programs in JavaScript and VB From 1995 to 2008 (13 years) Tech Support Administrator / Computer Technician @ Geek Squad • Creating and Maintaining Documentation• Making Daily Goals for Sales Associates• Point-Of-Sale System Operation• Assisting Customers on CPU Intake for Repairs• Assisting Customers on Sales Floor on Products• Handling Computer Bench Intake Traffic• Customer Contact and Interaction for Associates• Computer Diagnostic, Repair and Installation• Training and Demoing Products for Customers• Network Wiring and Installation for Customers From March 2005 to October 2005 (8 months) Elyria & Cuyahoga Falls, OHGame Reviewer / Columnist @ GameShark InterAct/Mad Catz • Beta Tested Products• Wrote Game Reviews• Wrote a Weekly Column about the Gaming Industry• Interacted with Readers in Forums From 2001 to 2005 (4 years) Program Director / LCCC Radio @ Lorain County Community College • Creating and Maintaining New Radio Station• Creating and Maintaining a Station Protocol• Creating Station Content and Program Clock• Managing Student Roles and Responsibilities• Custom Website Creation for Station• Creating and Maintaining Documentation• Running Remotes and Promotional Events• Teaching and Training Students in Radio• Normalizing Station After-Hours From January 2002 to May 2004 (2 years 5 months) Elyria, OHAir Talent / Production @ WDLW Radio • Broadcasted Live as Air Talent• Creating Content and Program Clock• Providing Weather, News, Show Topics, Guests• Running Mixing Board and Air Software• Running Remotes and Promotional Events• Archival and Production of On-Air Content• Creating Copy and Voice-Over for Air Elements• Normalizing Station After-Hours• Contacting Businesses From 2000 to 2002 (2 years) Oberlin, OHGameBoy Code Creator @ ARHQ / CodeJunkies.com • Created Game Cheats for the Game Boy• Interacted with Customers in Forums• Wrote Web Scripting for Website in JavaScript From 1997 to 2000 (3 years)