Chris Boyce's Email

Chris is a motivated IT professional with extensive consulting experience in mixed UNIX/Linux environments, over a wide array of hardware and software applications. He has several years experience managing a Solaris web farm for a nationally recognized retailer running on Apache, with a unique emphasis in J2EE middleware management including Tomcat, JRun, and Sun JVM performance tuning. His work as a systems administrator in the field of event ticketing included perl and shell script development for the 2000 Sydney Olympic Games, as well as systems integration with numerous client and point-of-sale devices, configuration/troubleshooting of RS232 communication, port concentrators, terminals and thin clients. Excellent communication skills, and the ability to manage implementations with tenacious attention to detail. He is a Red Hat Certified Engineer (RHCE), a Sun Certified System Administrator for Solaris 10 (SCSA), has received formal training in Veritas Cluster Server and Sun Cluster, and is proficient in Perl and shell programming. Specialties: • Sun (Oracle) Solaris 10, 11; Red Hat Enterprise Linux 4, 5, 6 (including Oracle Enterprise Linux, CentOS variants), SUSE Enterprise Linux 11 • Enterprise Datacenter management using Oracle Enterprise Manager Ops Center • Middleware applications such as Apache, Tomcat, JRun; Sun JVM performance tuning • Virtualization including Oracle Logical Domains, VMware vSphere, Solaris Zones • Sun Cluster, Veritas Cluster, Clustered ZFS 7320 Storage Appliance, EMC (powerpath) SAN, Linux multipathd • Perl and shell programming • Nimsoft monitoring tools, custom monitoring (scripted) solutions utilizing RRDTool, perl libwww • Several years experience working under ITIL and PCI best practices. Experience using HP Service Manager and ServiceNow

Senior Unix Consultant @ From March 2015 to Present (8 months) Peterborough, OntarioUNIX Engineer III @ • Provides professional UNIX/Linux consulting and management for high-profile clients of CDW's Managed Services division • Represents UNIX team as technology owner and lead administrator of Sun (Oracle) Solaris and related hardware and software products, as well as Apache Web Server • Administers clients' Solaris, Red Hat and SUSE Linux, and AIX managed servers including upgrades and break/fix. • Participates in technology implementation projects as lead UNIX engineer. Assists sales staff with complex or advanced technology conversations or presentations. Works closely with project managers to ensure all SOP objectives are met. Oversees implementation and ensures all client requirements are met with respect to redundancy, integration, performance, and consistency. • Mentors junior UNIX engineers and contributes to extensive Managed Services document base. Received co-worker of the month for technical writing contributions. From July 2002 to February 2015 (12 years 8 months) UNIX Administrator @ As sub-contractor to 2000 Sydney Olympic Games: • Designed and implemented Perl applications and shell scripts for extracting and processing ticketing data, one of which was used to automate execution of the Olympic ticket lottery system. • Integrated back-end ticketing system with point-of-sale technologies. • Developed disaster recovery plans and performed risk management. General duties for Tickets.com: • Installed and administered enterprise systems including AIX, Solaris, SCO OpenServer, Red Hat, and NT 4.0 for Wisconsin office location. • Installed and configured UNIX-based ticketing servers for clients. • Restructured and improved IT infrastructure, including servers, LAN, cable management, remote access, security and disaster planning, scripts, policies, and procedures. • Served as key contact and consultant in all information technology matters. Liaised with key systems personnel throughout the corporate structure to ensure efficiency of local systems and enforcement of company-wide policies and procedures. • Provided consulting and systems documentation for ticketing clients. • Developed RS232 pin-out specifically for client BOCA ticket printers connected via UNIX lp queue that allowed reliable hardware handshaking during heavy use. From March 1996 to July 2002 (6 years 5 months)

Certificate, Computing and Information Science @ University of Guelph From 1990 to 1995 BA, Sociology and Anthropology @ University of Guelph From 1990 to 1994 Chris Boyce is skilled in: Solaris, Apache, Tomcat, Perl, Red Hat Linux, Sun Cluster, Solaris Zones, ZFS, Solaris Volume Manager, ZFS Storage Appliance, Unix Shell Scripting, Oracle Enterprise..., JDK, Oracle RAC, Virtualization, Servers, Unix