Image of Chris Bates

Chris Bates

Director and Founder, Dell Direct Stores

Global Vice President of Customer Success at Tableau Software

San Francisco Bay Area

Section title

Chris Bates's Email Addresses & Phone Numbers

Chris Bates's Work Experience

Dell Inc.

Director and Founder, Dell Direct Stores

2001 to 2003

Austin, Texas Area

Bain & Company

Consultant Intern

August 1997 to August 1997

Austin, Texas Area

Procter & Gamble

Group Manager

1991 to 1996

Cincinnati, Ohio

Chris Bates's Education

Harvard Business School

MBA, General Management

1996 to 1998

University of Virginia

B.S. Commerce with honors, Marketing and Finance

1987 to 1991

Chris Bates's Professional Skills Radar Chart

Based on our findings, Chris Bates is ...

Positive
Purposeful
Verbal

What's on Chris Bates's mind?

Based on our findings, Chris Bates is ...

50% Left Brained
50% Right Brained

Chris Bates's Estimated Salary Range

About Chris Bates's Current Company

Dell Inc.

Developed and launched Dell’s first-ever retail channel by deploying mall sales kiosks in over 15 states nationwide. Led program from idea inception to nationwide expansion of 70 direct stores. Built business from $0 to $150M+ revenue. Recognized by Michael Dell with the Office of the Chairman award.

Frequently Asked Questions about Chris Bates

What company does Chris Bates work for?

Chris Bates works for Dell Inc.


What is Chris Bates's role at Dell Inc.?

Chris Bates is Director and Founder, Dell Direct Stores


What is Chris Bates's personal email address?

Chris Bates's personal email address is c****[email protected]


What is Chris Bates's business email address?

Chris Bates's business email addresses are not available


What is Chris Bates's Phone Number?

Chris Bates's phone (**) *** *** 207


What industry does Chris Bates work in?

Chris Bates works in the Information Technology and Services industry.


Who are Chris Bates's colleagues?

Chris Bates's colleagues are Stanca Hamza, Brooke Granado, Ken Wong, Tom Havercroft, Jaime Matus, Jiesi Zhao, Nigel Mendonca, Brett Stewart, Alexey Miroshnichenko, and Sunguk Hong


About Chris Bates

💼 Past Experience

Personal experiences of Chris Bates:Chris Bates has been extremely passionate about customer success at Tableau Software for over 2 years now. Chris has been an important part of the team that has created and executed global customer success organization. Their primary responsibility is to ensure that all of their customers are maximizing the business value they are receiving from their Tableau investment. They have an immense amount of experience in customer success, ranging from developing and launching Dell's first-ever direct sales channel to growing a $600 million customer business by 50%Year-on-Year. They also have a background in Advertising and Graphic Design, which has resulted in them developing a unique, customer-centric lens into the product organization.Chris has had a big impact on the company from their Start Up until now. They have had a big impact on the team, and have been able to bring a specific focus to the team that has allowed them to grow their business by 50%. In their role as Senior Brand Manager at Dell, they were able to successfully sell a $100 million in PC's live on-air. Additionally, they had a big impact on the company when they became Executive Director of Consumer Sales at Dell and successfully grew their business by 80%. This experience has definitely rubbed off on Chris and they are now looking to take their experience to the next level by next working on building out their own global customer success organization.


🎓 Education

Chris Bates has a MBA from Harvard Business School and a B.S. from the University of Virginia in 1987. Bates has been working in marketing and finance for 27 years, most recently as a director of sales at a human resources company. Bates is certified in both the General Manager Certification Program and the sales training program offered by the Harvard Business School.


💡 Technical & Interpersonal Skills

Champion of Customer Success in the FieldIn Chris Bates's role as Global Vice President of Customer Success at Salesforce, he was responsible for building out a global Customer Success organization covering salesforce's Commercial customers, aligned with President and EVP of the new Commercial Business Unit.In his previous role as Dell's first-ever direct-to-consumer sales representative in Texas, Chris was responsible for generating and driving gross margin of 5% and deliveries of hyper-growth in key global emerging markets.Chris has a wealth of experience working in the customer success field, having led the successful transformation of Dell from a direct-only sales model to a multi-channel business. He is also highly-regarded within the customer success community for his work in designing and executing Dell's turnaround from a direct-only sales model to a multi-channel business.He possesses an Herculean technical skillset, having built a sales organization of over 250+ sales representatives across inside and field sales resources, and driving $800M in P&L of hardware, software, and services.Most notably, in his role as Global Vice President of Customer Success at Tableau Software in San Francisco Bay Area, Chris took on the role of Chartered Professional Services Officer, catapulting his team from a insignificant one-person team to a team of 50+ professionals.Chris Bates is a highly-skilled individual who is highly-capable of leading and executing high-stress, high-pressure, customer-centric projects. He is highly-positioned to be a Champion of Customer Success in the Field.


Chris Bates’s Personal Email Address, Business Email, and Phone Number

are curated by ContactOut on this page.

10x your recruitment & sales conversations

Contact over 200M professionals
instantly by email or phone. Reveal
personal & work email addresses, as
well as phone numbers accurately with
our ContactOut Chrome extension.

In a nutshell

Chris Bates's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 2 month(s)

Chris Bates's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 72% chance that Chris Bates is seeking for new opportunities

Chris Bates's Social Media Links

/company/t... /school/ha...
Engage candidates 10x faster

Enjoy unlimited access and discover candidates outside of LinkedIn

Trusted by 400K users from

76% of Fortune 500 companies

Microsoft Nestle PWC JP Morgan Merck Rackspace WarnerMedia Randstad Yelp Google

The most accurate data ever

CCPA Compliant
GDPA Aligned
150M Personal Emails
300M Work Emails
50M Direct Dials
200M Professional Profiles
30M Company Profiles

Hire Anyone, Anywhere
with ContactOut today

Making remote or global hires? We can help.

  • 50 contacts/month
  • Works on standard LinkedIn only
  • Work emails, personal emails, mobile numbers
* 1 user per company limit

No credit card required

Try ContactOut for Free