Charlotte Click's Email & Phone Number

💼 Past Experience

I have over 20 years of experience in different managerial and leadership roles, including:Facilitator and Leader -- Making a Difference One Leader at a TimeMSOMCharlotte Click is currently a Volunteer - Emergency Coordinator at American Red Cross from 1988 to 1992 (4 years). Cardinal Health's Volunteer Coordinator at Big Brothers Big Sisters Columbus - Project Mentor from November 2007 to August 2012 (4 years 10 months).Inspirational Coach, Facilitator & Leader -- Making a Difference One Leader at a TimeCardinal Health's Volunteer Coordinator at Big Brothers Big Sisters Columbus - Project Mentor from November 2007 to August 2012 (4 years 10 months).Manager - Leadership & Professional Development at Cardinal Health in Dublin OH. Enable the development and growth of our colleagues through facilitation of ILT and VILT onboarding, leadership and professional development courses. Empower our colleagues with powerful eLearning content. Develop our colleagues through our Site Champion and Learning Ambassador programs.Leader Effectiveness & LEAD Program Manager at Cardinal Health from February 2017 to August 2019 (2 years 7 months) in Dublin, OH. LEAD is Cardinal Health's award-winning high potential manager program.Facility Manager - American Red Cross from 1988 to 1992 (4 years). Supervisor - Support Center at Constellation Energy Group from June 1989 to January 2004 (14 years 8 months). Managed daily operations of 30 team members at the IT Help Desk, which includes Tier 1 and Tier 2 customer support, account security management, and telecommunications/voice services. Manager - Leadership & Professional Development at Cardinal Health in Dublin OH. Enable the development and growth of our colleagues through facilitation of ILT and VILT onboarding, leadership and professional development courses. Empower our colleagues with powerful eLearning content. Develop our colleagues through our Site Champion and Learning Ambassador programs.Leadership Development Program Manager - EMERGE at Cardinal Health from April 2015 to February 2017 (1 year 11 months) in Dublin OH. Coaching and support of employees in EMERGE, our Entry-Level Accelerated Leadership Development Program. Facilitation, training, and coordination of workshops, rotation preferencing, and work with our executive level steering committees.This program had almost 200 participants and I was responsible for coaching 75 of them to excellence. I was particularly proud of the results of our 3rd Year Placement Kaizen which reduced the cycle time of placement from 5 weeks to 5 days and saved $18K.Performance appraisalsIUHS (Former) 1989-1992: Volunteer, Emergency Coordinator and Leader at American Red Cross2002-2004: Supervisor, IT Help Desk at Constellation Energy Group2007-2008: Manager, Leader Effectiveness and LEAD Program Manager, Cardinal Health2012-2013: Manager, Operational Excellence, Cardinal Health2015-2017: Manager, Retail Collections, Cardinal Health2018-2019: Manager, Operational Excellence, Cardinal Health

🎓 Education

Charlotte Click holds a Master's degree in Organization and Management from Capella University, as well as aBS, Business Management and Information Systems from University of Phoenix. Charlotte has also had a long and successful career working in business, most notably as a business and business systems administrator at Deer Lakes High School.I amCharlotte Click, a business and business systems administrator with over 10 years of experience. I finished my undergraduate studies at City College of New York, majoring in Business Management and Information Systems. I then transferred to University of Phoenix where I completed my undergraduate coursework in Business, Business at Deer Lakes High School. I am currently a Master's degree holder in Organization and Management, having completed my dissertation at Capella University.Overall, my education has prepared me for a successful career as a business administrator. My experience, knowledge, and research have all helped me to build a strong foundation for my career as a business and business systems administrator. I am confident that my education has prepared me for a career in this field, and I am eager touitsite in this industry.

💡 Technical & Interpersonal Skills

Charlotte Click has a number of years of experience in customer service and technical support. With a focus on excelling in customer service, technical support, and interpersonal skills, Charlotte Click enjoys working with customers and helping them meet their needs. As a customer service specialist, Charlotte Click has a deep understanding of the needs of customers and is able to work with them to resolve any problem. Additionally, with her experience in managing customer interactions, Charlotte Click is able to excel in customer service interactions and lead by example. In addition, as a technical support specialist, Charlotte Click is able to easily and quickly resolve any technical issue. With herAnalytical and problem-solving skills, Charlotte Click is able to quickly understand the situation and find a solution to the problem. In terms of interpersonal skills, Charlotte Click is highly sensitive to the needs of her customers and is able to work with them to resolve any problem. Additionally, with her excessively friendly and positive attitude, Charlotte Click is able to make customers feel comfortable and at ease. Furthermore, with her excellent writing and communication skills, Charlotte Click is able to communicate effectively with customers and help them resolve any problem.