Charlotte Bennett's Email Addresses & Phone Numbers

📖 Summary

I am an enthusiastic and driven individual who thrives under pressure. I am currently completing a 2 year leadership programme at Carillion Plc. I have excellent interpersonal skills and I am able to communicate effectively at all levels. I believe my key strength is building strong, lasting relationships. My previous experience in HR was at a HRBP level in two business units Group and Facilities Management. I have completed my placement as a Bid Manager as part of my Corporate Leadership Programme in Carillion Services based in London, securing a nationwide FM contract. I am currently conducting an Operations Mobilisation Manager role of a nationwide FM contract.Senior Operations Manager @ From March 2015 to Present (10 months) Interim Senior Facilities Manager @ Interim Senior Facilities Manager at Shell Centre, London. From February 2014 to Present (1 year 11 months) Operations Mobilisation Manager @ From July 2013 to Present (2 years 6 months) London, United KingdomHR Business Partner @ •Transition from Group Services to FM business as a HR Business Partner growing commercial and financial awareness. Managed the transition from Group Services to FM for a three month period balancing the requirements of two roles •Completed a large scale TUPE out (279) to transfer month (January 2012) •Managing a team of 3 Field based HR Advisors (Normanton/Milton Keynes) •Lead and supported the Great Debate (annual employee survey) in Group Services •Project managed a TUPE in – Local Government Services •Project managed complex Pension arrangements (including Admitted Body Status) •Project managed a strategic project leading a new initiative to attract, develop and retain a reservist workforce within pan Carillion From August 2011 to Present (4 years 5 months) Wolverhampton, United KingdomBid Manager @ •Secured a bid with a large ethical brand, managed from PQQ to bid submission. Obtained ‘buy in’ and commitment from the team for the bid programme and strategy. Developed a reputation as a strong Project Manager capable of setting a clear vision for the bid in terms of process and strategy to win. •Researched and developed a bid strategy briefing in preparation for new bid work. Created a strategy to seek to positively differentiate the Carillion offering. Developed my understanding of the FM market and competitors by analysing the competition and understanding Carillion’s offering through previous bids. •Established strong relationships with client team members through the bid (competitive dialogue and the portal). Developed ‘impact’ ensuring client expectations are managed to a high level, promoting Carillion. •Heightened commercial awareness ensuring heightened commercial focus on all bid work. Gained a comprehensive understanding of the commercial principles through 121’s and through bid interaction. •Co lead Exemplar Response Repository - project lead of a repository which holds all up to date exemplar responses required for all FM bids. From December 2012 to July 2013 (8 months) London, United KingdomTrainee District Manager @ •District Manager of 4 stores in the East Anglia region •Driving figures: turnover, productivity and waste •Planning sales forecasts and communicating through cost meetings •Managing payroll budgets in line with area sales performance •Human resource management of 71 employees •Supporting the management of customer service activities and staff competence so as to optimise and sustain sales performance and customer satisfaction •Ensuring that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures •Recruitment and ensure the full implementation of induction programmes for new store managers and monitor on-going performance needs •Managing the performance and development of store managers to drive and maximise the sales performance throughout the Area •Project work alongside other duties From August 2010 to August 2011 (1 year 1 month) HR Placement Student @ •Full HR exposure – Academy, Pensions, Reward, HR Administration, HR Advisor and HR Business Partner experience •Project work – managed the revamp of the current online induction, Great Debate, HR intranet revamp •HR Advisor (assisted Interim HR Director) - redundancy programmes •Personal Assistant of Group HR Director (Holiday Cover) •Represented Carillion Plc in UAE to roll out the Career Step Ladder Framework to senior management •Presentation of new online induction pre-launch to the board and senior staff at HR Away Day From June 2009 to July 2010 (1 year 2 months) Human Resource Management and SociologyBSc, Human Resources Management and Services @ University of Bath From 2006 to 2010 Bachelor of Science (BSc) @ Rawlett School From 1999 to 2006 Charlotte Bennett is skilled in: TUPE, Facilities Management, Performance Management, Change Management, Commercial Management, Employee Engagement, Contract Management, Stakeholder Management, Human Resources, Management, Contract Negotiation, Operations Management, Procurement, Project Delivery, Cost Management