Charlie Lay's Email Addresses & Phone Numbers

📖 Summary

Technical Account Manager @ Airetel Staffing, Inc. • Performing role as Full Desk Account Manager which includes management of job creation in ATS(Job Diva), setting rates and markups, relationship with program office, and VMS management over 5+ Fortune 500 Global Client Accounts• Had daily calls with client program offices and managers to discuss open jobs, submitted candidates, and feedback on interviews and job offers.• Qualified new jobs with managers to establish top requirements outside of the job description• Reviewed quarterly client scorecards and followed through successfully in implementing new plans to improve weak areas. From July 2018 to September 2018 (3 months) Dallas/Fort Worth AreaTechnical Recruiter @ Airetel Staffing, Inc. Technical Recruiter - IT (Aug 2017 – Jul 2018)• Performed nationwide recruitment and placement of candidates in the IT industry to include Java Engineers, Project Managers, Scrum Masters, Business Analyst, Web Developers, etc.• Successfully placed qualified candidates in full-time, contract or contract-to-hire positions within the United States on clearance and non-clearance roles. • Duties included sourcing / recruiting, pre-qualification screening, salary negotiation, resume submittal, scheduling and coordinating interviews, conducting reference and background checks, verification of past employment and education, and extending and closing job offers.Technical Recruiter – Engineering (Mar 2017 – Aug 2017• Performed nationwide recruitment and placement of personnel in the Engineering industry to include Substation Engineers, Mechanical Engineers, CAD Drafters, etc. From March 2017 to July 2018 (1 year 5 months) Dallas/Fort Worth AreaMarketing Coordinator @ Axiometrics Marketing Coordinator 2014 - 2017- Developed and implemented campaigns for email, online advertising, search engines and direct mail.- Defined and tracked campaign effectiveness and adjusted strategies accordingly using KPI's and metrics.- Identified value propositions and key messages for marketing campaigns. segmented.- This includes use of Salesforce, Hubspot, Constant Contact, & Mailchimp.- Developed and maintained forms and landing pages.- Performed administrative duties over Salesforce CRM as well as maintaining database integrity.- Coordinated and participated in promotional activities and trade shows.- Preserved brand integrity by monitoring the consistency and quality of marketing content.- Cultivated effective partnerships with IT, marketing, sales and account manager staff.- Developed standard operating procedure documentation for my area of specialty.Pipeline Discovery 2012 - 2014- Maintained and updated quarterly multifamily construction data.- Built client relationships to gather latest data available and to update any errors.- Use of news platforms such as Meltwater and Google to gather data.- Developed standard operating procedures.Research Associate 2010 - 2012- Managed high call volume with tact and professionalism.- Averaged over 100+ outbound calls a day. Inputting on average 60+ calls into the entry database.- Maintained high accuracy gathering information with great consistency and performance month over month. From June 2010 to January 2017 (6 years 8 months) Dallas, TXBank Teller @ Texans Credit Union--one of DFW's largest credit unions! Teller- Greet and welcome members to the credit union in a courteous, professional and timely manner.- Complete member transactions with a high level of accuracy, efficiency and member service.- Maintain updated and accurate information related to Texans' policies, procedures and compliance regulations to ensure safety and soundness of the organization.- Ended each day by accurately balancing assigned cash drawer. From May 2006 to May 2010 (4 years 1 month) Richardson, TXMSP/VMS Delivery Manager @ Airetel Staffing, Inc. MSP/VMS Delivery Manager over Top Fortune 500 Global Clients. The client industries include finance, healthcare, retail, travel and government contracts.• MSP/VMS Delivery Manager over new group dedicated to all staffing needs in the MSP/VMS space. Previously IT Recruiting Manager over MSP/VMS accounts for IT roles specifically. • Manage overall delivery and success of MSP/VMS group by pushing daily delivery following the processes and systems created to maximize results at Account Associates desk.• Achieved Quarterly sales goal benchmarks for the team to receive bonuses through multiple quarters.• Manage both internal and offshore Account Managers and Recruiters to meet and exceed quarterly sales goals. • Achieved “Buy In” from all team members on systems, processes, and goals on a daily, monthly and quarterly basis.• Performing the role as Full Desk Account Manager which includes management of job creation in ATS (Job Diva), setting rates and markups, relationship management with the program office and managers, and VMS management.• Oversee full-cycle recruiting of the entire MSP/VMS recruiting team including candidate sourcing, submittals, rate negotiation, interviews and hires. • Act as quality control over daily submittals to make sure candidate quality meet the standards expected by the client and managers.• Train all new employees on the foundation of recruiting and groom them through a 90 day training program created to speed up the learning curve for success.• Designed/Created foundational disciplines for Airetel Staffing to shape the company culture moving forward.• Act as a cultural ambassador to keep employee retention at an all-time high including communicating the vision and direction of the company to all employees. IT Recruiting Manager @ Airetel Staffing, Inc. IT Recruiting Manager over MSP/VMS accounts for IT roles specifically. • Manage overall delivery and success of MSP/VMS group by pushing daily delivery following the processes and systems created to maximize results at Account Associates desk.• Achieved Quarterly sales goal benchmarks for the team to receive bonuses through multiple quarters.• Manage both internal and offshore Account Managers and Recruiters to meet and exceed quarterly sales goals. • Achieved “Buy In” from all team members on systems, processes, and goals on a daily, monthly and quarterly basis.• Performing the role as Full Desk Account Manager which includes management of job creation in ATS (Job Diva), setting rates and markups, relationship management with the program office and managers, and VMS management.• Oversee full-cycle recruiting of the entire MSP/VMS recruiting team including candidate sourcing, submittals, rate negotiation, interviews and hires. • Act as quality control over daily submittals to make sure candidate quality meet the standards expected by the client and managers.• Train all new employees on the foundation of recruiting and groom them through a 90 day training program created to speed up the learning curve for success.• Designed/Created foundational disciplines for Airetel Staffing to shape the company culture moving forward.• Act as a cultural ambassador to keep employee retention at an all-time high including communicating the vision and direction of the company to all employees. Dallas/Fort Worth Area