18 years of online, eCommerce, digital marketing & technology management experience. 12 years of China experience As Founder & Managing Director of CLEARgo, Charles is responsible for all aspects of building and growing the CLEARgo business, as well as partnering with our clients to plan, build, operate and grow their eCommerce businesses. CLEARgo is a Magento Gold Solution Partner, Demandware Solution Partner and Salesforce Marketing Cloud Solution Partner. CLEARgo has offices in Hong Kong, Shanghai and Singapore. CLEARgo's clients include brands such as Samsonite, ASANA, Mothercare, Club 21, PYE, GP Batteries, KEF, Jebsen Consumers, Jebsen Fine Wines, Sino United Electronic Publishing, TOUGH Jeansmith, Q&Q (a brand of Citizen Watches), Wai Yuen Tong, Ashford, Cartridges Direct, Pfizer, Life Nutrition, Lee Kum Kee, etc. CLEARgo has been awarded as a Red Herring Top 100 Asia Winner in 2013. Prior to CLEARgo, Charles headed the digital business of Publicis Modem in Hong Kong and Shanghai as Digital Director, and before that Charles was the Chief Technology Consultant of Publicis Modem Asia, Head of Digital of DraftFCB Hong Kong, SVP/Director of Technology of Digitas Greater China and Chief Strategy & Technology Officer of Communications Central Group / Lemon Asia (acquired by Digitas in 2007). Charles holds a first class bachelor degree in Computer Engineering from The Chinese University of Hong Kong, graduate diploma in Management Consultancy and Changes from The University of Hong Kong, and Master of Business Administration from The Chinese University of Hong Kong.

Founder and Managing Director @ CLEARgo is an e-Commerce Agency that helps our clients to PLAN, BUILD, OPERATE and GROW their eCommerce businesses. Our mission is to help brands exploit the online sales channel with maximum result. Through our expertise and a range of products and services that is tailored for our clients’ needs, CLEARgo helps our clients to formulate their e-commerce strategy, setup multi-channel online sales presence, manage on-going operational management, perform effective online marketing program and optimize sales performance. CLEARgo is a Magento Gold Solution Partner, Demandware Professional Solution Partner and Salesforce Marketing Cloud Partner. CLEARgo has offices in Hong Kong, Shanghai & Singapore. CLEARgo has been awarded as a Red Herring Top 100 Asia Winner in 2013. CLEARgo's clients include brands such as Samsonite, Mothercare, Club 21, ASANA, PYE, GP Batteries, KEF, Wai Yuen Tong, Jebsen Consumers, Jebsen Fine Wines, Sino United Electronic Publishing, TOUGH Jeansmith, Q&Q (a brand of Citizen Watches), Cartridges Direct, Ashford, Pfizer, Life Nutrition, Lee Kum Kee, etc. From March 2012 to Present (3 years 9 months) Owner @ From January 2008 to Present (7 years 11 months) Digital Director, Hong Kong & Shanghai @ Headed up Publicis Modem Shanghai (Feb 2010 - Oct 2011) and Hong Kong (April 2011 - March 2012) From February 2010 to March 2012 (2 years 2 months) Chief Technology Consultant @ From January 2009 to 2010 (1 year) SVP, Dir. of Technology @ From July 2007 to November 2007 (5 months) Chief Strategy & Technology Officer @ Led the solutions business and product development on content management and CRM solutions. Communication Central Group was acquired by Digitas in 2007 to become Digitas Greater China. From March 1998 to July 2007 (9 years 5 months) Chief Technology Officer (CTO) @ Headed up the technology team. Lemon was later merged with other digital advertising and direct marketing agencies to become Communication Central Group. From March 1998 to 2003 (5 years) Software Engineer @ From June 1996 to March 1998 (1 year 10 months)

Master of Business Administration (MBA), Entrepreneurship @ The Chinese University of Hong KongGraduate Diploma, Management Consulting and Change, PKKI @ The University of Hong Kong From 2005 to 2006 Bachelor's degree, Computer Engineering @ The Chinese University of Hong Kong From 1992 to 1996 Charles Chan is skilled in: eCRM, Digital Marketing, Organic Search, Digital Strategy, Interactive Advertising, Digital Business, Digital Innovation, E-commerce, E-commerce Solutions, Social Media, Content Management, CMS, Drupal, Omniture, Magento