• A business focused architect with proven track record of governing and designing information architecture • An expert in designing and implementing a performance management framework that enables strategic objectives to be measured • A dedicated professional experienced in defining BI and information strategy and roadmaps to deliver insights, dashboards, reports and ad-hoc analysis • A Change Agent experienced in large scale cross functional business transformation programmes. • A trusted leader able to manage ambiguity, multiple stakeholders, changing priorities and time pressure’s to provide clear direction and set objectives in line with business strategy.

Head of MI @ From January 2015 to Present (1 year) Head of BI Strategy @ From January 2014 to December 2014 (1 year) Enterprise Information Architect @ Deliver the performance framework to monitor business and process performance using the Balanced Scorecard methodology for the Target Operating Model. Drive the BI Roadmap to deliver the information capability needed to leverage information for improving business outcomes and process performance. • Design strategic set of KPIs with Strategy Team and Business Leadership Teams to inform Functional Roadmap initiatives to close strategic performance gaps • Define Information Architecture artefacts and own Enterprise Information Model and related data definitions • Develop BI Technology roadmap and migration plan • Set up user network to drive BI adoption and improve data quality • Define governance model and processes including ways of working for managing change to information and data assets From October 2009 to December 2013 (4 years 3 months) London, United KingdomHead of Management Information (MI) @ Formulate and drive BI strategy and delivery of BI Solutions for our global businesses • Spearhead programme to work with Business Leaders / Strategy Teams and create case for change to ensure BI Strategy delivers higher quality and more timely Management Information for the business at 30% lower cost • Develop BI Vision, Strategy and Business Architecture to meet business needs • Develop Global Master and Reference data standards and data cleansing rules • Define the Information Blueprint (KPIs, MRD) for our business lines • Implement methodology and framework for business performance measurement using Kaplan and Norton’s strategy map and Balanced Scorecard approach • Work with Business Leads to create Strategy Maps capturing the strategic objectives and the underlying business drivers and performance metrics to improve business performance • Set up a Reporting Insights team to analyse the data to gain insights • Represent MI in continuous improvement projects (Six Sigma) • Create the governance / organisation design for the BI Centre of Excellence • Chair BI Design Board and approve BI design (ETL, Datawarehousing, Presentation Layer / Reporting tools) • Manage BI migration roadmap (over 300 disparate systems used presently and convergence to global BI solution) costing $140 million • Provide leadership to BI Design Team(approx 30) and 3rd party systems integrator resources (onshore and offshore) in delivering BI Programme From January 2005 to October 2009 (4 years 10 months) London, United KingdomBusiness Project Manager, Procurement @ Project Manage a team of 30 consultants to deliver a MIS Solution ( part of a programme costing $65 million) for Strategic Sourcing targeting savings of $400M over 6 years. • Lead the scoping, organisation set-up, planning, cost estimating and creating terms of reference and business case for the project with project sponsor • Lead the requirements definition to enable rationalisation of suppliers and materials and creation of category management strategies • Lead workshop with Procurement Teams to use MI data for risk based category management strategies and support supplier and material rationalisation • Led workshops with Procurement Category Managers to analyse spend information and supplier performance to optimise contracts • Manage internal team and third party consultants • Project management to deliver to timeline and budget • Change Management and deployment preparation to implement solution From January 2003 to December 2004 (2 years) London, United KingdomBusiness Re-engineering Lead @ Redesign processes to reduce operating costs and improve operating margin. • Design business processes for the planned set-up of the Customer Service Centre Department • Redesign Supply & Distribution processes to improve operational efficiency and drive down unit delivery cost and reduce stock days • Redesign Order to Cash Processes focusing on Pricing, Accounts Receivables and Credit Management processes taking a risk based approach for reduction of bad debt From July 1998 to December 2002 (4 years 6 months) Marketing Business Intelligence Manager @ Formulated Business Intelligence Strategy, standardised data definitions, specified data models and data warehouse design for customer profitability analysis. Project managed data warehouse solutions. Identified customers with negative / low margins and opportunities for cross selling improving percentage of profitable customers. From July 1995 to June 1998 (3 years) London, United KingdomFinance Reporting Lead @ Led design of standardised regional management accounts for Financial Statements and cost hierarchy to enable segmented profitability analysis and allocation of shared costs across business units From January 1994 to June 1995 (1 year 6 months) London, United KingdomTeam Lead for IT Support (40 Finance applications) @ Prioritised pipeline of outstanding change request and reduced backlog of requests. Internal customer satisfaction score improved from 2.1 to 3.8 (out of a max of 5) From January 1990 to December 1993 (4 years) Accounts Receivables Analyst @ Reduced receivables outstanding over credit days for approximately 10% of customer base by resolving disputes; working with Marketing to eliminate complicated pricing routines and putting in place aging analysis for early intervention to reduce bad debts. From October 1986 to December 1989 (3 years 3 months)

Bachelors, Business Studies @ RMIT University Chandra Edward is skilled in: Business Intelligence, Master Data Management, Business Analysis, Business Process, IT Strategy, SAP, Data Warehousing, Change Management, Business Process Improvement, SAP BW, SAP R/3, Information Management, Enterprise Architecture, Data Modeling, Stakeholder Management