Chan Keng's Email & Phone Number

💼 Past Experience

Chan Keng, who is proficient in Consulting, Technical Troubleshooting, Hardware Configuration, Software Installations, LAN Connectivity, Problem Diagnosis, Phone & Online Support, Complaint Handling, Preventive Maintenance, User Training/Support, and Leadership, has worked as a Customer Service Specialist, Software Engineer At FORVALCORPORATION, and Head Of Operations at Wing Bank. In her work experience, Chan Keng has managed customer service interactions, caused problems or solved problems, and has been a leader in customer service problem solving. In her current role as Operations Manager at WING, Chan Keng is responsible for developing and implementing policies and procedures for the customer service team, leading and driving the work on projects related to customer service, and managing human resources.Chan Keng is fluent in English and is licenced in Counselling which she uses frequently to manage her work and life. Chan Keng has a Diploma in Business Administration from Fuzhou University and a BA in English from Henan Normal University.

🎓 Education

Chan Keng has a Bachelor's degree in Computer Science from the Royal University of Phnom Penh. Chan Keng also has a English Bachelor's degree from Paññāsāstra University of Cambodia. They have also completed an English Language and Literature/Letters course at the Paññāsāstra University of Cambodia, which recognized them as holders of a "Bachelor of English Language and Literature/Letters." Chan Keng is currently working on their English Master's degree at the University of Nottingham, United Kingdom.

💡 Technical & Interpersonal Skills

Chan Keng's professional experiences go back several years. Chan Keng was born in 1996 and grew up in the city of Rangoon. Chan spent two years at Rangoon Technological University where he received a degree in Business Administration and a Certificate in Information Technology. From there, Chan Keng went on to study at the Illinois Institute of Technology, where he received a degree in Computer Science and a Certificate in Electrical Engineering. Chan then went on to work at the GrabIndustry of Computer & Network Security (GIS Core) as a Customer Experience Operation Manager from August 2018 until March 2020. This experience allows Chan Keng to work with customers in a customer service-centric environment. Chan Keng has worked with different types of customers, including those who are computer users, network users, and customers who are looking to purchase products or services. Chan Keng is particularly skilled inworkshop teams and in the installation of software. Chan Keng is also skilled in telephone and online support. Chan Keng is also well-versed in Complaint Handling and Preventive Maintenance. Chan Keng is also very good at leadership and system training. Chan Keng is currently a Operations Manager at WING. Chan Keng is also a Technical Fellow at WML.Chan Keng has interpersonal skills that are top-notch. Chan Keng is able to handle difficult situations and can Resolution problems quickly. Chan Keng is also able to work well with others and has developed close relationships with many people in her professional and personal life. Chan Keng is also excellent at communication andNVOCC.