Cees Van Der Sluis's Email Addresses & Phone Numbers

- Work with Executive Project Sponsors to clarify and define strategy & objectives, scope and CRM business requirements. - Work closely with the Commercial organizations to understand their business strategy and to ensure technology solutions are aligned to their evolving needs. - Capable of operating independently, taking ownership of all aspects of IT delivery to business owner...

- Work with Executive Project Sponsors to clarify and define strategy & objectives, scope and CRM business requirements. - Work closely with the Commercial organizations to understand their business strategy and to ensure technology solutions are aligned to their evolving needs. - Capable of operating independently, taking ownership of all aspects of IT delivery to business owner / partner. - Familiar with Commercial concepts. - Effective vendor management capabilities (planning, delivery, expense management, etc.). - Excellent interpersonal skills. - Excellent oral and written communication skills. - Comfortable with IT financial management. - Experience with organizational transformations (IT and Commercial) - Leading local and global multidisciplinary teams (in-house and outsourced) - International business working experienceProgram and Project Manager @ From September 2015 to Present (4 months) Utrecht Area, NetherlandsMember of Dutch Volunteer Council @ Coordinating and managing Foundation voluntary activities for the Dutch Salesforce.com organization. The Salesforce.com Foundation is based on a simple idea: Leverage salesforce.com's people, technology and resources to build collective knowledge and enable action to improve communities throughout the world. We call our integrated philanthropic approach the 1/1/1 model. From June 2012 to Present (3 years 7 months) Utrecht Area, NetherlandsProgram Architect at Salesforce.com @ Working as the first Program Architect in the EMEA region at one of our Salesforce Foundation customers "The Global Fund to Fight AIDS, Tuberculosis and Malaria" in Geneva. The Program Architect role is a strategic role, during this long term assignments the Program Architect is representing Salesforce.com for the duration of a single customer program. During the Program Architect assignment I’m acting in the below listed areas and fulfilling the corresponding roles and responsibilities. - Org Strategy - Release Management Strategy - Center of Excellence - Data Archiving and Recovery Strategy - Mobile Strategy - Project and Program Management - Large Data Volumes - Analytics - Declarative App Design From February 2015 to August 2015 (7 months) Program Architect at Salesforce.com @ - Serve as a Trusted Advisor, drive conversations with customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions. - Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where the Program Architect does not have direct authority over all resources. - Contribute to a program vision while advising and articulating program/project strategies on enabling technologies. - Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and education. Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level. - Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. - Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. - Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. - Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. From February 2014 to February 2015 (1 year 1 month) Senior Solution Architect @ Salesforce.com is the enterprise cloud computing company that is leading the shift to the Social Enterprise™. Our trusted cloud platform and apps—including our flagship CRM solution—help employees collaborate easily and connect with customers like never before. - Manage schedules, project scope, assets, and overall project organization to ensure requirements and project delivery dates are clearly communicated, understood and executed upon both internally and externally - Undertaking the daily project management activities. - Collaborate with salesforce.com-certified service partners, product management, R&D, and extended project team for all engagements - Hold end-to-end functional responsibilities as it relates to the analysis, design, built, test, and deployment of enterprise level solutions including the assessment of viable solution options. - Providing industry best practices. - Formulating and presenting solution options to various levels of management, influencing and directing decisions that result in optimal client success. - Overseeing the production of deliverables, and establishing trusted advisor status with Business and Technology stakeholders. From November 2011 to October 2014 (3 years) Utrecht Area, NetherlandsProject Manager CRM - Europe @ Overseeing the overall implementation process of CRM tools for all business units in the region Europe. - Responsible for coordinating the global implementation process of the CRM tools in the EMEA region. - Act between the business users, Information Technology and the implementation partners to ensure a successful implementation. - Provide and guide business users with business requirements for implementation and steer the business partners on their deliverables. - Communicate status reports concerning the project progress. From May 2011 to October 2011 (6 months) CRM IT Business Partner EMEA IT @ - Fulfilling the liaison role between the Commercial Business organization in Europe and the global Commercial IT organization. - Initiated project to identify best fit second-generation CRM application for Genzyme International (global excluding US) to maximize / optimize commercial effectiveness. - Executed high level analysis of Genzyme CRM requirements by leading in country / cross regional commercial sessions and developing requirements assessment questionnaire. - Developed model to enable country-by-country assessment of CRM ‘readiness’. - Managed vendor selection process, presented findings and gave recommendations to senior management. - Accountable and responsible for first generation CRM deployments (initial roll out based on Genzyme core model) and services within EMEA region. - Accountable and responsible for next phase CRM deployments based on (industry) best practices and standards. - Responsible for local (country) KPI implementation and supporting process of harmonization of KPI’s between business units and across countries. - Responsible for support of local (country) business users during requirements gathering and prioritization. - Counterpart for local (country) Sales & Marketing offices regarding CRM. - Soundboard for global Commercial Services organization regarding regional (EMEA) CRM requirements, developments and process alignments. From January 2011 to May 2011 (5 months) Project Manager EMEA IT @ Working together with the local European Sales & Marketing offices regarding CRM and SFE and managing the deployment of the CRM solution. - Responsible for management of local (country) implementation partners and vendors during international CRM deployments. - Liaison between local business users, local and global IT organization, implementation partners and vendors. - Responsible for communication regarding project towards stakeholders. - Responsible for handover of results of the local CRM deployments to Operational Support organization (local and central). - Participated during CRM core model definition studies representing IT. - Responsible for knowledge sharing regarding EMEA CRM deployments with global CRM IT team. - Participated during several BI initiatives gathering business requirements and discussing BI solutions and services with BI vendors and service providers. - Initiated and managed selection process of corporate reporting solution (QlikView). From October 2004 to January 2011 (6 years 4 months) Project Manager / Business Consultant CRM @ Project Manager CRM: - Responsible for management of international CRM solution deployments. - Planning of project activities. - Communication with external and internal project stakeholders. - Budget management. - Resources allocation (Business and IT). Business Consultant CRM: - Business needs and requirements gathering. - Mapping the business needs and requirements with the business processes. - Translating the business needs and requirements in functional specifications. - Defining commercial KPI’s and translating these in reports and dashboards. From May 1999 to September 2004 (5 years 5 months) Product Manager E-Relatie @ - Responsible for the product marketing and introduction of a new sales information system on the Dutch market. - Responsible for the translation of the functional requirements into technical requirements for the development team located in Ireland. - Responsible for setting up an introduction plan for the Dutch and European market for the new sales information system. After a successful introduction I became responsible for: - Communication with the dealer channel and end user market; - Positioning the product; - Development of all commercial (sales and marketing) products; - Product presentations and demonstration; - Support of the dealer channel during sales cycles; - Organizing exhibitions and seminars. From August 1997 to April 1999 (1 year 9 months) Implementation & Support Consultant @ Active in several areas related to the support, development and implementation of a marketing- and sales information system. The activities were related to: - Determining the requirements of end users; - Implementation projects; - Technical and functional support to end users; - End user training. From September 1994 to July 1997 (2 years 11 months) Certified SCRUM Master, SCRUM, SCRUM Master @ Cibit Academy, Inspearit Training Services From 2014 to 2014 BI Fundamentals, BI @ Centennium BI Opleidingen From 2009 to 2009 Leergang CRM @ Beeckestijn From 2008 to 2008 Prince2, Project Management @ Twice From 2008 to 2008 Project Management (PMI) @ Boston University From 2006 to 2006 Economics, IT, Marketing @ Hogeschool voor Economische Studies Amsterdam (HES) From 1988 to 1994 Cees Van Der Sluis is skilled in: CRM software, Salesforce.com, SalesLogix, Process Improvement, International Project Management, Sales Force Effectiveness, Social Enterprise, Cloud Computing, Customer Relations, Business Strategy, Requirements Analysis, CRM, Customer Service, Business Process Improvement, IT Strategy