Cost Reduction Program - Change Leader @ Cost monitoring, Cost management, People Development, Change Management and Communication From November 2014 to Present (1 year 2 months) Deputy Managing Director (2014) Director of Procurement and Portfolio Management @ Activities : Commodities, Procurement, Optimization of Assets, Economics, Risk management, Pricing, Balancing, Operations, Back Office, Middle Office, Sales, e-business From December 2011 to October 2014 (2 years 11 months) Key Account Manager @ Key accounts portfolio management From March 2011 to November 2011 (9 months) IT Manager @ IS Management Business Project Management From March 2008 to February 2011 (3 years) Communication & Service Level Manager @ Internal and external communication Customers Service Level Agreement Dashboards From 2006 to 2008 (2 years) Head of SAP Support - European Refineries @ Finance, Cost Control, Purchasing, Plant Maintenance etc… 7 500 users From 2004 to 2006 (2 years) SAP Project Leader @ Template Europe Refineries Program - Design and roll out of harmonized maintenance management in all European Refineries Belgium, Netherlands, UK, Germany, Italy, France From 2002 to 2004 (2 years) Auditor @ From 2000 to 2002 (2 years)

Diplôme d'Ingénieur, Propulsion @ Ecole Nationale Supérieure des Mines de Nancy From 1998 to 2000 Master's degree, Physics @ Université Pierre et Marie Curie (Paris VI) From 1994 to 1998 HEC Paris Caroline Flaissier is skilled in: Risk Management, Project Management, Change Management, SAP, Management Consulting, Management, Petroleum, ERP, Team Management, Business Strategy, IT Management, Commodity, Procurement, Energy, Strategy