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Carlos Saavedra

Service Delivery Manager @ Oracle

Carlos Saavedra Contact Details

Service Delivery Manager @ Oracle
Project Manager @ Tata Consultancy Services
Onsite Project Leader @ Tata Consultancy Services
@ Cardinal Pole RC Secondary School

Service Delivery Manager @ Serve customers as Trusted Advisor and primary point of contact to advocate for the customer throughout the Oracle support organization. Collaborate with customers to develop and execute account and governance plans aimed at maximizing their hosted services experience. Provide ITIL-based best practice guidance for improving system availability, maximizing problem management, facilitating escalations, and 

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