June 2013 to July 2014
Senior Talent Acquisition Specialist
Buena Park, CA
Buena Park, CA
November 2009 to May 2013
Santa Ana, CA
April 2006 to November 2009
NCO Financial Systems
Recruiter/ Trainer/ Supervisor
November 2002 to March 2006
What company does Carlos Ruiz work for?
Carlos Ruiz works for Mattson Resources
What is Carlos Ruiz's role at Mattson Resources?
Carlos Ruiz is Recruiter
What industry does Carlos Ruiz work in?
Carlos Ruiz works in the Financial Services industry.
Recruiter @ Mattson Resources From June 2013 to July 2014 (1 year 2 months) Senior Talent Acquisition Specialist @ Ria Financial • Partners with the Talent Acquisition Manager to ensure recruiting strategy, methodology, and processes are aligned with business needs, talent strategy and desired employee capabilities/skills.• Acts as Talent Acquisition Manager backup on all pre-employment requirements (e.g., background investigations including reference checks, drug testing, physical exams) to ensure compliance and proper applicant tracking flow and records maintenance • Provides functional guidance, advice and/or training to less-experienced recruiting staff• Performs executive, managerial, professional, technical and non-exempt recruiting including college/university recruiting. • Partners with Talent Acquisition Manager to create internal and external recruiting methods and procedures to meet business requirements. • Assists Talent Acquisition Manager in relations with outside employment agencies and recruiters. Ensures compliance with all legal aspects of recruiting function. Buena Park, CARecruiting Specialist @ Ria Financial Ria Financial Services is a wholly owned subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT). Ria was founded in 1987 and it is today one of the largest money transfer company in the world, with a global agent network of 216,000 + locations in more than 135 countries. In addition to money transfer services, Ria offers Bill Payment, Currency Exchange, Mobile Top Ups, PrePaid Debit Cards, Check Cashing and Money Orders.Ria’s mission is to be the most progressive money transfer company in the world, offering service excellence and the most competitive and reliable remittance payment services to its customers.Our vision is a service that is “always on”, and available whenever, wherever and however people need it, serving customers, anywhere around the globe.Ria has store and agent locations conveniently located around the world, in addition to online money transfer, both of which offer competitive rates and fast, friendly and reliable service. Buena Park, CARecruiter @ Primerica Recruiter duties:• Responsible for sales agent recruiting, phone interviews, screening and interviewing candidates. • Prospect; 40 outbound calls a day, set up 15 appointments weekly and 10 quotes weekly.• Managed 15 associates, training, company compliance, licensing, sales and customer service.• Strong face to face and phone prospecting skills to set up sales and recruiting appointments. Product, services and careers opportunity presentations one on one with families in their home.• Lead client product and associate career orientation, application process, payment scheduling and product approval between vendor and client underwriting. From November 2009 to May 2013 (3 years 7 months) Santa Ana, CADebt Collector @ American Agencies • 120 outbound/inbound calls daily, 5 payment arrangements daily, exceeded monthly quotas.• Achieved Collection Specialist in 6 months and Top 3 Collectors in the office of 40 representatives• Managed 8,000 accounts, data entry, outgoing demand letters, settlement letter and legal action letters.• Specialized with various clients Medical Bills, Phone Service Accounts, Rental Agreements, Bank Account Bad Debts, and Car Loans & Business Accounts for Pacific Bell, able to learn client’s needs. From April 2006 to November 2009 (3 years 8 months) Torrance, CARecruiter/ Trainer/ Supervisor @ NCO Financial Systems Recruiter duties: (Promotion)Partner with company managers and Human Resources to build, develop, and execute talent sourcing strategies to ensure the company is hiring high performing talent.• Build and develop a robust talent pipeline to met the strategic needs of the business using traditional sources (Ads, newspaper, internet) along with non-traditional (direct sourcing, referrals).• Expanded skip tracers, customer service, dialers, collectors, large balance collectors from forty five employees to sixty employees.• Conducted in-person interviews, coordinate interviews with hiring manager with strong candidates• Guide candidates through the whole recruiting, licensing and training process.• Trainer duties: (Promotion)• Responsible for designing two week training for new collectors• FDCPA training provided for California test and multi-state laws in Healthcare industry• Developed role play scenarios, phone etiquette policies and written test for new employees• Supervisor duties: (Promotion)• Achieved Supervisor within 4 months of company, Senior Supervisor in 6 months. • Distributed accounts, verified payment plans, settlements, credit reporting activities and client services.• Collector Duties:• 160 inbound / outbound calls, setting up 6 payments daily and specialized in Healthcare accounts. From November 2002 to March 2006 (3 years 5 months) Torrance, CA
Introversion (I), Intuition (N), Feeling (F), Perceiving (P)
2 year(s), 11 month(s)
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