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Camil Jreige

Team Lead - Application Support Engineer

Engineering Manager, Quality Engineering at MathWorks

Greater Boston Area

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Camil Jreige's Email Addresses & Phone Numbers

Camil Jreige's Work Experience

MathWorks

Team Lead - Application Support Engineer

January 2011 to June 2011

Greater Boston Area

MathWorks

Application Support Engineer

January 2010 to January 2011

Engineering Development Group (EDG) at MathWorks

ITT Technical Institute

Adjunct Instructor (part time)

September 2009 to March 2010

Camil Jreige's Education

MIT

balamand

Bachelor's degree, Computer Engineering

1999 to 2002

Northeastern University

PhD, Electrical Engineering

2005 to 2010

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Camil Jreige's Estimated Salary Range

About Camil Jreige's Current Company

MathWorks

Led a team of 5-8 engineers in supporting customers using MATLAB products. Acted as a technical resource and escalation point. Trained and coached staff in technical and procedural areas. Collaborated with the management and software development teams in identifying customer pain points and setting counter-measures to improve the product quality and usability.

Frequently Asked Questions about Camil Jreige

What company does Camil Jreige work for?

Camil Jreige works for MathWorks


What is Camil Jreige's role at MathWorks?

Camil Jreige is Team Lead - Application Support Engineer


What is Camil Jreige's personal email address?

Camil Jreige's personal email address is c****[email protected]


What is Camil Jreige's business email address?

Camil Jreige's business email addresses are not available


What is Camil Jreige's Phone Number?

Camil Jreige's phone (**) *** *** 388


What industry does Camil Jreige work in?

Camil Jreige works in the Computer Software industry.


Who are Camil Jreige's colleagues?

Camil Jreige's colleagues are Melissa Spaulding, Mustafa Eric, Kamal Zellag, Dan Beaulieu, Sean O'Donohue, Thomas Todd, Mike Perlov, Rushil Patel, Gregg Smith, and Michael Murray


About Camil Jreige

📖 Summary

Team Lead - Application Support Engineer @ MathWorks Led a team of 5-8 engineers in supporting customers using MATLAB products. Acted as a technical resource and escalation point. Trained and coached staff in technical and procedural areas. Collaborated with the management and software development teams in identifying customer pain points and setting counter-measures to improve the product quality and usability. From January 2011 to June 2011 (6 months) Greater Boston AreaApplication Support Engineer @ MathWorks Supported customers using MATLAB software and tools including but not limited to: MATLAB programming, Graphics/GUIs, Parallel Computing, statistics, optimization, signal processing, computer vision, as well as interfacing MATLAB with C, C++, and JAVA. Received the Specialist award for demonstrating strong technical and leadership skills. From January 2010 to January 2011 (1 year 1 month) Engineering Development Group (EDG) at MathWorksAdjunct Instructor (part time) @ ITT Technical Institute Delivered C programming courses and labs. Received the best teacher award from the student committee in my second quarter. From September 2009 to March 2010 (7 months) Director of student relations (volunteer work, non-profit organization) @ ALES (American Lebanese Engineering Society) Background:The American Lebanese Engineering Society, Inc. (ALES) was founded in 1991 by a group of engineers as a non-profit organization.Mission:The mission is to form a national organization of professional engineers to serve as role models in the American Lebanese community.Objectives:- Advance the science and the profession of engineering- Unite the engineering resources and facilitate the potential of American-Lebanese professionals- Promote the advancement of engineers and scientists in employment and education- Facilitate the flow of information among members- Maintain interaction and association with national and international engineering societies - Provide scholarships and educational grants to qualified students From February 2005 to February 2010 (5 years 1 month) Software Engineer - Research Assistant @ Northeastern University 1) Speech Processing: Developed a personalized Text-To-Speech synthesizer for individuals with speech impairment. Designed and implemented the project in MATLAB to perform voice transformation of a healthy child’s speech database to sound like the disordered speaker. Collaborated with the Department of Speech-Language Pathology and Audiology. Presented this project at the ASSETS conference. Received the certificate of excellence at the Northeastern University R&D expo. (More information on the “VocaliD” project at www.cadlab.neu.edu).2) Medical Imaging: Worked on Diffuse Optical Tomography (DOT). Designed and implemented signal processing and computer vision algorithms in C++ and MATLAB, for breast cancer 3D imaging. Collaborated with the MGH Martinos research center for biomedical imaging. From September 2006 to December 2009 (3 years 4 months) Teaching Assistant @ Northeastern University 1) MATLAB and C++ programming: Trained students on software development using MATLAB and C++ for engineering and math applications. 2) DSP lab: Trained and guided students on using the Analog Devices software (VisualDSP++) and hardware (ADSP-BF535) tools to implement signal processing projects using C++. Such as FIR and IIR filter design for noise and echo cancellation. From September 2005 to August 2006 (1 year) Test and Application Engineer @ Analog Devices Test and Application Engineer in the Software and System Technology group. Tested software and hardware releases for videophones over broadband network. Wrote automated test codes in C++ using VisualDSP++. Delivered demos and presentations for costumers, including the SUPERCOMM show, in Chicago (2005). From September 2004 to August 2005 (1 year) Engineering Manager, Quality Engineering @ MathWorks Natick, Massachusetts, United StatesManager - Engineering Development Group @ MathWorks - Manage a group of 10-12 engineers with MS or PhD degrees in electrical, computer or mechanical engineering as well as computer science.- Provide ongoing coaching on career advancement to help develop and grow the team’s technical, professional, and personal skills for a successful career at MathWorks in software development, quality engineering, application engineering, training, and other groups.- Manage a Technical Support team such that they meet and exceed customer expectations and achieve continuous improvement of service levels- Utilize the KCS (knowledge centered support) and VoC (Voice of the customer) methodology to improve the collaboration with our software development organization and online community- Manage resource allocation for the support organization (100+ engineers on multiple and diverse cross functional teams) to efficiently meet the department needs.- Conduct management interviews, check references, and provide weighted input to hiring decisions continuously throughout the year. From June 2011 to September 2020 (9 years 4 months) Greater Boston Area


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Camil Jreige's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 8 month(s)

Camil Jreige's Willingness to Change Jobs

Unlikely

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