Cameron Taylor's Email Addresses & Phone Numbers

Customer Success Manager | CX, Advanced Services @ Oracle - Responsible for being an adoption and satisfaction specialist based off agreed upon targets covering Key Performance Indicators and recommended changes to configuration and processes- Attained knowledge accreditation in Oracle Sales Cloud (CRM Automation) and Oracle CPQ (Quoting Automation)- Responsible to engage in renewal discussions and create organic...

Customer Success Manager | CX, Advanced Services @ Oracle - Responsible for being an adoption and satisfaction specialist based off agreed upon targets covering Key Performance Indicators and recommended changes to configuration and processes- Attained knowledge accreditation in Oracle Sales Cloud (CRM Automation) and Oracle CPQ (Quoting Automation)- Responsible to engage in renewal discussions and create organic account growth leading to expanded Oracle footprint From July 2018 to December 2018 (6 months) Austin, Texas AreaCustomer Success Manager | CX @ Oracle - Proactively managed a large portfolio (Over $9 Million TCV) of clients across the United States and Canada with engaging and frequent communication- Thoroughly established ROI for customers transitioning to cloud products through tutorials and private sessions- Managed Front Office Accounts Receivable Portfolio by monitoring invoices and reporting on trends, current initiatives, and monthly progress- Spearheaded multiple projects covering Competitive Intelligence and Key Performance Indicators to further develop Standard Operating Procedures for Customer Success Managers in my organization- Furthered client relationship with frequent on-site visits to discuss initiatives and assess existing processes used by the client in relation to their cloud product From August 2016 to July 2018 (2 years) Austin, Texas AreaCampus Representative @ Riffsy, Inc. - Applied marketing knowledge to further consumer knowledge on Riffsy GIF Keyboard application- Conducted social media marketing campaign throughout the semester - Performed organizational outreaches to educate more consumers about the application- Tailored the marketing strategy to the school by adding custom content and holding campus events From September 2015 to December 2015 (4 months) Columbus, Ohio AreaAccount Manager Intern @ Assurance International, Inc. - Demonstrated self-reliability while proactively using direct marketing to advertise the company's products- Exhibited a high student mentality in learning new marketing and selling techniques and implementing them in customer interactions- Conducted second round interviews for Assurance International - Trained new employees in the company process and system- Spoke Spanish in a retail setting to potential customers From May 2015 to August 2015 (4 months) Greater Chicago AreaPage @ Ohio Statehouse - Resourced and supported operations of 33 Senators offices- Assisted with managing calls from constituents- Accurately filed and documented request forms and reimbursement receipts From October 2014 to May 2015 (8 months) Columbus, OhioSales Specialist @ Lowe's Companies, Inc. - Actively managed entire flooring installation processes for 24 clients- Effectively marketed promotions to customers, zoned departments, and faced products- Provided excellent customer service representing myself and the company in a professional manner From May 2014 to August 2014 (4 months) Vernon Hills, IllinoisCustomer Service @ The Ohio State University - Cashier and Cook at Fired Up! Grill in the Ohio Union From February 2014 to May 2014 (4 months) Customer Service Associate @ Lowe's Home Improvement - Ran sales promotions at the front end of the store- Consistently Pushed new advertisement campaigns- Steadily boosted membership to MyLowe's program From May 2013 to August 2013 (4 months) Vernon Hills, illinoisCustomer Renewals Manager - Mid Market @ Tableau Software - Narrowed focus on strategic customers and complex renewal plays- Tableau licensing/functionality expert responsible for consistent health of deployment and understanding of capabilities and adoption Quota Attainment:Q1 2020: 107%Q2 2020: 136% Austin, Texas AreaCustomer Renewals Manager - Commercial @ Tableau Software - Renewal Revenue Quota: Directly responsible for Tableau maintenance renewal contract opportunities, revenue, and renewal rates for assigned territory.- Transactional Sales: This role is highly transactional, with hundreds of maintenance renewals to collect quarterly.- High Sales Activities: Responsible for hundreds of calls and emails each and every week, as there are thousands of maintenance renewals annually to process- Tableau Product Training and Assistance: An expert in Tableau’s products, as customers need help with training, deployment and adoption to ensure customer success, which drives their renewals.Quota Attainment:Q1 2019: 108%Q2 2019: 119%Q3 2019: 117%FY 2019: 102% From December 2018 to September 2019 (10 months) Austin, Texas Area