Special Events Sales Manager @ From July 2015 to Present (5 months) colette grand cafeAssistant Events (Banquets) Manager, Trump Hotel @ From December 2014 to July 2015 (8 months) trump hotel, torontoEvents Manager @ Events ranging in size from 10 - 1000 people Off Site Catering, Arcadian Court/Loft, Malaparte & Toronto Board of Trade From October 2014 to December 2014 (3 months) All VenuesSenior Manager, Windermere House @ • This position required me to take on these other responsibilities in addition to those of the assistant events manager • Accountable for the day to day operations of a multi outlet venue including a la carte and events • Scheduling a staff of 40 for three restaurant outlets and an event space • Active floor management throughout service • Responsible for staff training and labour management From May 2014 to October 2014 (6 months) windermere, ontarioAssistant Manager, Arcadian Court @ • Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future • Regularly monitors and achieves the O&B points of technical service and points of details • Builds and maintains relationships with guests, team members and senior management alike • Assists with the tracking of sales, invoicing, and managing inventory • Conduct briefings with event service staff prior to each function • Schedules event staff to properly service events/functions • Strive for maximum efficiency, continual improvement of staff productivity and meeting labour goals • Follows bar, beverage and wine control procedures exactly • Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue • Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching • Uses conflict/resolution and problem solving skills • Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed • Ensure facility is well maintained, repaired and spotless at all times • Work with Marketing to design and implement a strategy to attract new business • Additional duties as assigned or required From November 2013 to May 2014 (7 months) Toronto, Canada AreaService Manager, Jack Astor's Dundas Square @ - All aspects of the recruitment process including job postings, organizing job fairs, interviews, hiring, training and development of new peeps - Leading interactive training seminars with new peeps - Assumed technical support role within the restaurant - maintaining, repairing, configuring and initializing all debit/credit terminals, as well as all POS related issues - Work with the management team to lead our peeps to provide the highest quality food and an outstanding guest experience. - Coaching and leading our peeps to help develop their skills - Health and Safety Board Member - Cash handling and administrative duties - Weekly merchandise inventory and invoice submission - Running the floor throughout shifts and leading/motivating peeps From January 2013 to November 2013 (11 months) Toronto, Canada AreaOffice Coordinator @ - Ogranize, plan and host Hospitality and Tourism Management Career Fair for the Ted Rogers School of Management which included a minimum of 45 participating companies (2 representatives per company minimum) - Contact suppliers - Create financial plan and budget for the event - Help students develop their resume, prepare for interviews and job searching - Contact various HR representatives from hospitality companies all around Toronto - Work hand in hand with the Career Development Centre, providing them with hospitality job postings From October 2010 to April 2013 (2 years 7 months) Food and Beverage Supervisor @ - 2 Contract sessions (May - September 2011, May - September 2012) - Scheduling, training and developing of staff - Monitor day to day operations of the outlets - Deal with guest complaints and guest comments - Lead team in a positive work atmosphere - Cash handling, beverage inventory, period end inventory, server cash outs, opening and closing duties From May 2011 to September 2012 (1 year 5 months) Events Supervisor @ - Supervised various events including weddings, student functions, meetings, social events - Worked with client to make sure the function was exactly what they were expecting/did overviews of BEO's - Ran multiple functions at the same time - Leading a team in a positive work environment - Dealt with cash handling, opening and closing duties - Inventory From November 2011 to May 2012 (7 months) Toronto, Canada AreaServer @ - Offered excellent customer service From February 2011 to May 2012 (1 year 4 months) Revenue Management Intern @ - Used IDEAS revenue management system to complete sales trends analysis, room rate analysis From January 2012 to April 2012 (4 months) Toronto, Canada AreaServer @ - Served at various event functions such as weddings and social events - Set up and take down of events - Bartender - Harbour tours From April 2010 to October 2011 (1 year 7 months) Administrative Assistant @ - Responded to calls and emails from prospective MBA students who had questions regarding the program - Assisted with the coordination of events - Filing and organizing paperwork From September 2009 to April 2011 (1 year 8 months) Student Ambassador @ - Lead students on campus tours of the University of Ottawa - Answered questions in both French and English regarding the application process, program requirements and student life - Telecounseling with prospective students answering their questions about attending the University of Ottawa - University representative at various events including University of Ottawa Open House From 2008 to 2009 (1 year)

Master of Business Administration (M.B.A.) @ Wilfrid Laurier University From 2015 to 2018 B.Comm, Hospitality and Tourism Management @ Ryerson University From 2009 to 2013 Bachelor, Human Kinetics @ University of Ottawa / Université d'Ottawa From 2008 to 2009 Brooke Gregoire is skilled in: Hospitality, Food & Beverage, Microsoft Excel, Microsoft Word, Micros POS, Silverware POS, IDEAS Revenue Management System, Talisma Customer Service System, Restaurant Management, Customer Service, Event Supervising, Schedules, Team Leadership, FuturePOS, Micros