Chief Executive Officer @ From June 2015 to Present (5 months) Austin, Texas AreaPresident and COO @ • Operated the #1 vacation home rental websites in North America, Europe, Australia-NZ, and South America; #1 global bed and breakfast website; and #1 U.S. VR property management software business.
• Outlined business strategy used since late 2010. Co-led IPO roadshow in 2011.
• Responsible for 100% of company revenue (~$500M), 1,000 FTE, 16 offices on 5 continents.
• Delivered high growth (+29% FX-neutral 2014), free cash flow ($117M), EBITDA margin (27%).
• Oversaw business functions, including strategy, sales, product marketing, biz dev, biz ops, CS.
• Drove plans for network consolidation, tiered and commission pricing, e-commerce transformation. From July 2010 to June 2015 (5 years) Austin, TXVP, Global Product @ • Member of PayPal’s 12-person executive leadership team 2003-2010. Direct report of President.
• Led global product management, user experience, design, content, and localization at PayPal.
• Managed 240 globally-distributed FTE, $55M operating budget, and $120M product budget.
• Launched redesigned core checkout, unified merchant platform, digital goods, and B2B invoicing. From October 2009 to July 2010 (10 months) San Jose, CAVP and CEO, Europe @ • Founding CEO of PayPal (Europe) S.à.r.l. & Cie, S.C.A., a Luxembourg bank that served 50+ million accounts, 1+ million eBay sellers, 180,000 merchant websites, and 5.5% of EU e-commerce.
• Managing director of 180 FTE organization in 10 offices (LU,UK,IE,FR,IT,ES,DE,NL,CH,PL).
• Owned full P&L and managed all revenue-driving functions (sales, marketing, product, biz dev).
• Grew revenue 3x in 4 years to $790M. Exited 2009 at 43% volume growth, 35%+ profit margin.
• Launched successful expansion into merchant services, new geographies, and financial products. From October 2005 to September 2009 (4 years) Luxembourg and IrelandVP, Strategy @ • Led post-acquisition strategy that grew company from $236M revenue in 2002 to $3.4B in 2010.
• Originated winning strategies for merchant services (Pro, Express Checkout), global pricing, buyer credit, eBay integration, person-to-person payments, and turnaround of the German business. From January 2003 to September 2005 (2 years 9 months) San Jose, CADirector, Corporate Strategy @ • Led corporate strategy from May 2001 to Dec 2002 for the #1 global e-commerce website.
• Co-led payments and financial services strategy that culminated in the acquisition of PayPal. From April 2001 to December 2002 (1 year 9 months) San Jose, CADirector, Merchant Services @ • Advised retailers on merchandising and operating Escalate’s enterprise SaaS e-commerce solution. From February 2000 to February 2001 (1 year 1 month) Redwood Shores, CAEngagement Manager @ • Management consultant specializing in retail, e-commerce, and payments.
• Client work: retail category management (discount/department/supercenter), store profitability, trade promotion profitability, casino operations, internet retail economics, internet payment gateway start-up.
• Progression: Business Analyst (pre-MBA, 1993-1995), Associate (post-MBA, 1997-1998), Engagement Manager (1998-1999). Rated Distinctive (highest performance level) as Engagement Manager. From September 1993 to January 2000 (6 years 5 months) Atlanta and ChicagoSummer Associate, Mergers & Acquisitions @ From June 1996 to August 1996 (3 months) New York, NYIntern, Financial Products & Analytics @ Advanced econometrics work in securities pricing and liquidity. From April 1992 to August 1992 (5 months) Zurich, Switzerland
MBA, Business @ Harvard Business School From 1995 to 1997 BA, International Relations and Economics @ Stanford University From 1989 to 1993